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Preston Chrysler Dodge Jeep Ram - Service Center

New Castle, PA

4.1
136 Reviews

136 Reviews of Preston Chrysler Dodge Jeep Ram - Service Center

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December 20, 2023

Friendly staff and clean and nice waiting room. 2 hours for an oil change. Performed work I did not ask for. Did not reset maintenance computer. More

by pastorkeithdiehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle
December 13, 2023

Associates took vehicle immediately and communicated very well during the visit. I especially like the technician video explaining what he was doing and next steps. Very good customer service throughout and More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
December 09, 2023

Very nice people in the service department to work with . They helped me a lot with my vehicle More

by KONYAK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
December 04, 2023

Okay I had my car inspected and the oil changed it was done in a timely fashion and returned to me washed and ready to go More

by Pappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2023

It is the people who make a difference, Preston CDJR has the BEST people ever. More

by JSNYDER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Why isn't the Service Dept listed??
November 22, 2023

We always have a great experience when we go to Preston Motors for our schedule maintenance, or when it is time to get our state inspection and emissions. The people are very friendly and professional. More

by ghost_rider_711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
November 21, 2023

The service department check in agents are very helpful. Mariah was especially nice and the scheduler helped me out with questions. Kelly? I think More

by GPAGLEY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly, Mariah in service
November 20, 2023

The service department was very friendly and courteous and provided great service on my vehicle More

by ETANNER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Labor rates are way too expensive. Mechanics are not very knowable. Will always find something else wrong with vehicle that it is not even in there for that particular service. More

by kliemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Curry
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

It is absolutely pathetic that one dealer can not repair a new vehicle purchased from another when the issue was identified during the pre-delivery inspection. Chrysler, Dodge, Ram should be ashamed of thi More

by RBONGIVENGO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown name
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