Preston Chrysler Dodge Jeep Ram - Service Center
New Castle, PA
136 Reviews of Preston Chrysler Dodge Jeep Ram - Service Center
Friendly staff and clean and nice waiting room. 2 hours for an oil change. Performed work I did not ask for. Did not reset maintenance computer. 2 hours for an oil change. Performed work I did not ask for. Did not reset maintenance computer. More
Associates took vehicle immediately and communicated very well during the visit. I especially like the technician video explaining what he was doing and next steps. Very good customer service throughout and well during the visit. I especially like the technician video explaining what he was doing and next steps. Very good customer service throughout and will definitely return. More
Okay I had my car inspected and the oil changed it was done in a timely fashion and returned to me washed and ready to go done in a timely fashion and returned to me washed and ready to go More
We always have a great experience when we go to Preston Motors for our schedule maintenance, or when it is time to get our state inspection and emissions. The people are very friendly and professional. Motors for our schedule maintenance, or when it is time to get our state inspection and emissions. The people are very friendly and professional. More
The service department check in agents are very helpful. Mariah was especially nice and the scheduler helped me out with questions. Kelly? I think Mariah was especially nice and the scheduler helped me out with questions. Kelly? I think More
The service department was very friendly and courteous and provided great service on my vehicle and provided great service on my vehicle More
Labor rates are way too expensive. Mechanics are not very knowable. Will always find something else wrong with vehicle that it is not even in there for that particular service. Mechanics are not very knowable. Will always find something else wrong with vehicle that it is not even in there for that particular service. More
It is absolutely pathetic that one dealer can not repair a new vehicle purchased from another when the issue was identified during the pre-delivery inspection. Chrysler, Dodge, Ram should be ashamed of thi a new vehicle purchased from another when the issue was identified during the pre-delivery inspection. Chrysler, Dodge, Ram should be ashamed of this practice. simply inexcusable and the only reason for the low review, NOT BECAUSE OF PRESTON’S, but a Chrysler,Dodge,Ram corporate policy issue!! More