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Preston Chrysler Dodge Jeep Ram - Service Center

New Castle, PA

4.1
136 Reviews

136 Reviews of Preston Chrysler Dodge Jeep Ram - Service Center

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January 12, 2024

Worst dealership I’ve I have dealt with, salespeople and support are great, management is horrendous More

by SZUBA2426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Oliva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Always helpful and kind. Employees make it worth the trip and keep me coming back for all service. More

by drshely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2024

I have nothing positive to say. It took me over a month to get my truck into the shop I told them i feel like all they were doing is having me put miles on my truck till they wouldn More

by iwanejkoron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Dovidio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Oliva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Dierfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2024

Service was really good & loved the updates I got of the progress on my appointment More

by erikgermani19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moriah
January 06, 2024

They kept tracking the problem of my car till the found the problem and fixed it More

by MMTAYOUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah at service dept
January 04, 2024

My experience with the service at Preston’s has always been exceptional. My vehicle was taken in at my appointment time and finished in the time I was quoted. Great service More

by RICHARDVILLANI65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
January 01, 2024

Most unorganized dealership general manager was extremely rude and and pore mannered service manager is never there to talk to the dealership had my jeep for over 3 months never got any information on it eve More

by talloak00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Pherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Dierfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2023

The service girls up front are great but when you take your car in for a nine o’clock appointment and they call you at two o’clock and tell you they haven’t started on your vehicle yet and probably won’t More

by D-A-T
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mariah five stars
December 20, 2023

Very professional staff. In and out quickly! They treat you like family. I highly recommend them More

by TOM.MEZZANOTTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

The advisor was helpful getting things sent up to get job done The amount of money spent and job I brought to this dealership I should not have had to pay more by paying for a rental vehicle from this deal More

by SAVOLSKIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah Higley
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5
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