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Preston Chrysler Dodge Jeep Ram - Service Center

New Castle, PA

4.1
136 Reviews

136 Reviews of Preston Chrysler Dodge Jeep Ram - Service Center

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February 24, 2024

Great service as always. However they forgot oil sticker and reset oil life on screen More

by ALLENSIEG06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Fredrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2024

The people working he re went far beyond what was necessary to fulfill the requirements of the job More

by W. Stonèr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personal
February 11, 2024

$90 for labor for each battery installation (that took ten minutes) is an absolute joke. Used to love this place. We won’t be back. More

by jamesmdotson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
February 03, 2024

everything went as planned Kelly in the service dept. and the rest of the people that worked on our journey More

by MMARAVOLA333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly in the service dept
February 03, 2024

Recall work was not completed. When I made appointment I was told all parts were there. Picked up Jeep to find nothing done because parts had to be ordered. Wasn’t even told when c More

by LISAIPPOLITO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department and scheduling departments need to communicate better. You can’t have those scheduling say they have parts to fix an issue when they don’t.
January 31, 2024

I’m very happy, and impressed with the thoughtfulness and professionalism of this dealership and their staff. They’re kind and curtesy’s to deal with and they are upfront about anything your vehicle may or m More

by Steven87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Klase, Daniel
January 21, 2024

Kelly in the Service Department was very kind and useful. Kept me updated on car while being serviced. The technician worked through his lunch to get it done. Please tell him Thank you! More

by jan444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
January 21, 2024

Very professional and courteous service team. Kept me informed on status of issue and repair. More

by mcercel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly and Mariah Service Dept
January 18, 2024

Every aspect of the service was very easy to do. No problems and car was returned clean More

by lauraphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2024

I had a simple oil change and they stripped the drain plug on the oil pan costing me $800 for a new one. They won't take any responsibility for the damage caused by their poor workmanship. I will neve More

by Mike's pissed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Preston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Roth
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