Preston Chrysler Dodge Jeep Ram - Service Center
New Castle, PA
136 Reviews of Preston Chrysler Dodge Jeep Ram - Service Center
Great service as always. However they forgot oil sticker and reset oil life on screen However they forgot oil sticker and reset oil life on screen More
Recall work was not completed. When I made appointment I was told all parts were there. Picked up Jeep to find nothing done because parts had to be ordered. Wasn’t even told when c When I made appointment I was told all parts were there. Picked up Jeep to find nothing done because parts had to be ordered. Wasn’t even told when checking out. I read it on my paperwork and went back in to ask questions. I wasted my time finding an alternative way to get to work since Preston had my vehicle to fix, and wasted my time on the appointment since nothing was fixed. Horrible!!! More
I’m very happy, and impressed with the thoughtfulness and professionalism of this dealership and their staff. They’re kind and curtesy’s to deal with and they are upfront about anything your vehicle may or m professionalism of this dealership and their staff. They’re kind and curtesy’s to deal with and they are upfront about anything your vehicle may or may not need. Thank you for caring More
Kelly in the Service Department was very kind and useful. Kept me updated on car while being serviced. The technician worked through his lunch to get it done. Please tell him Thank you! Kept me updated on car while being serviced. The technician worked through his lunch to get it done. Please tell him Thank you! More
Every aspect of the service was very easy to do. No problems and car was returned clean No problems and car was returned clean More
I had a simple oil change and they stripped the drain plug on the oil pan costing me $800 for a new one. They won't take any responsibility for the damage caused by their poor workmanship. I will neve plug on the oil pan costing me $800 for a new one. They won't take any responsibility for the damage caused by their poor workmanship. I will never use them again. More