Preston Chrysler Dodge Jeep Ram - Service Center

Kelly was very helpful in explanation of what needed to be done, the cost, and the time it would take. She was very courteous and kept me informed throughout the the time I was there. I want her to be th be done, the cost, and the time it would take. She was very courteous and kept me informed throughout the the time I was there. I want her to be the person in the future to deal with me! More

I have leased my last 3 cars there, never had an issue with the service dept . Till September of 2023 and two more issues after that. Their all talk that they’ll make it right but it’s a joke really is with the service dept . Till September of 2023 and two more issues after that. Their all talk that they’ll make it right but it’s a joke really is More

1st experience with service went great, second experience not so great, went in for air conditioning and chaddering noise from lower engine compartment.I have extended warranty from them with 100-dollars ded not so great, went in for air conditioning and chaddering noise from lower engine compartment.I have extended warranty from them with 100-dollars deductible and top level warranty, replaced pulleys, tensioners, belt, and water pump, great job. Air conditioning low 1/2 lb Freon , but I have to pay $158 die gnostic, $159 die test first before insurance will pay, then I said put 1/2lb Freon in to see if that’s the problem? Not till die test ‘ I said I’ll pay for it , 300 labor and 87 for 1/2lb Freon plus 158 diegnostic fee, what does insurance pay if I pay 600-over 700 for 1/2lb of Freon added to make air conditioning work? I not sure how to make sense of it really?? More

The service department was great. The service was prompt and the department kept me informed of the status. The service was prompt and the department kept me informed of the status. More

Preston not only sold a quality vehicle but also stood behind their sale by promoting the life of that vehicle. behind their sale by promoting the life of that vehicle. More

Service department was great. I look forward to taking my truck back again for its service. I look forward to taking my truck back again for its service. More

had no issues with dealer this time but they could have done better. they could have taken time to wipe the engine where they were working. done better. they could have taken time to wipe the engine where they were working. More

The service woman rep kept me in the loop on when my tires showed up. And gave me plenty options on what tires I can choose. tires showed up. And gave me plenty options on what tires I can choose. More

Excellent service! Gino was great. Love the free inspections. Miss the car wash previously provided. Gino was great. Love the free inspections. Miss the car wash previously provided. More

Thanks for the excellent service, as always. Specifically, thanks to Kelly at the service desk. She kept me informed on the status of my vehicle and was very knowledgeable. I am in the servic Specifically, thanks to Kelly at the service desk. She kept me informed on the status of my vehicle and was very knowledgeable. I am in the service business and definitely appreciate her customer service skills! Thanks! More