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Preston Chrysler Dodge Jeep Ram - Service Center

New Castle, PA

4.1
136 Reviews
Call Service Center (724) 558-8527

136 Reviews of Preston Chrysler Dodge Jeep Ram - Service Center

Sort by
February 01, 2023

Great experience, staff are professional, courteous and accommodating. Would definitely recommend to my family and friends. More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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December 20, 2022

Great service they were very Good service and nice i like the service very nice More

by terrypenwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Colella, Jamie McDanel, Matt Erickson, Mike Roth, Nick Grazziani, Brian Reiter
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December 16, 2022

Friendly with great service and good communication via text and phone. Always return car cleaned and aren’t always trying to upsell a service. More

by chri5s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Erickson
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November 14, 2022

Danielle made our trip for a check up very stress free and completed quickly. Everyone was so friendly. More

by Suelou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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September 24, 2022

See Becky in Service for always fast courteous service. Done right the first time. I'll be back. More

by srennie25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Coates
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September 20, 2022

Very good dealership. I have dealt with several Preston garages and all of them are great. More

by Robert.ramp43
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel
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August 24, 2022

Daniel was a fantastic professional who does his job extremely well and very curations and friendly More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Colella
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January 21, 2021

I have been buying card from this dealer for years. Of late their service department has been horrible. I would strongly urge customers to avoid this dealership and service center. More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Preston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie McDanel, Mike Roth
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Jan 25, 2021 -

Preston Chrysler Dodge Jeep Ram responded

We value the opportunity to learn of your experience here at Preston Toyota. I would appreciate the opportunity to amend any issues. If you could please contact me at your earliest convenience, I would like to discuss this further with you and attempt to make things right. Mike Roth - Service Manager - 724-730-3114

July 12, 2018

Got a new car They were very helpful in finding the right car and deal that was good for getting a deal that would work for my credit and what I could afford More

by Houk,heather123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rapko
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Jul 13, 2018 -

Preston Chrysler Dodge Jeep Ram responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver at Preston Toyota. We look forward to making sure that you enjoy your car for many years to come. Best, Kevin Preston - General Sales Manager - 724-510-0249

May 27, 2018

Car repair and Inspection I had a VERY positive experience with the Toyota Service Department. The courtesy and professional care were exemplary. I felt that Jeff Swanson's More

by aeiterpr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Swanson
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