Preston Chrysler Dodge Jeep Ram - Service Center
New Castle, PA
136 Reviews of Preston Chrysler Dodge Jeep Ram - Service Center
Very friendly and we have been dealing with Preston’s for years. Ricky F is extremely helpful and the service department is great years. Ricky F is extremely helpful and the service department is great More
Tires were rotated. Lost 2 ctr caps on passenger side. Called dealership. Left message for manager to call me! No response. Service tech clearly did not put them on corr Lost 2 ctr caps on passenger side. Called dealership. Left message for manager to call me! No response. Service tech clearly did not put them on correctly! Your dealership should replace them or you will. Ot be on my radar when I trade in this 2019, 2500 ram with under 40000 miles on it! It looks horrible with 2 car caps missing!!!!! I am beyond ticked at not only losing them, but no one caring there!!! Other than this, I have been very happy with the service and have directed friends and family to your dealership....I will wait for a response! 724-622-1622 Bonnie More
I recently had the pleasure of visiting Prestons for an oil change, and I am thrilled to share my exceptional experience. From start to finish, their service exceeded my expectations, leaving me thoroughly oil change, and I am thrilled to share my exceptional experience. From start to finish, their service exceeded my expectations, leaving me thoroughly impressed. First and foremost, the oil change process was quick, efficient, and executed with precision. The knowledgeable and friendly staff guided me through each step, ensuring that all my questions were answered. The technicians demonstrated a high level of expertise, displaying great attention to detail as they worked on my vehicle. I left feeling confident that my car had received top-notch care. Beyond the exceptional service, what truly set Prestons apart was their inviting and comfortable waiting room. The atmosphere was clean, well-maintained, and thoughtfully designed. The seating arrangements were comfortable, and there was ample space for customers to relax or work while waiting. The availability of complimentary Wi-Fi and charging stations further enhanced the overall convenience and productivity during my visit. Moreover, the waiting room offered a variety of amenities to make the experience even more enjoyable. From a selection of complimentary beverages to a range of reading materials, the dealership went above and beyond to ensure the utmost comfort and satisfaction of their customers. The friendly staff members periodically checked in to see if anyone needed assistance or had any additional requests. In conclusion, I highly recommend Prestons for their outstanding oil change service and their commitment to providing a pleasant waiting room experience. Their attention to detail, knowledgeable staff, and comfortable facilities make every visit a true pleasure. I will undoubtedly be returning for any future automotive needs, knowing that I can trust their expertise and enjoy a comfortable wait. More
Everything went fine, I assume (my wheels haven't fallen off, so I assume that my technician didn't skip lug nut class at school!). Would've liked to have had my vehicle washed afterwards, though. All in al off, so I assume that my technician didn't skip lug nut class at school!). Would've liked to have had my vehicle washed afterwards, though. All in all, thanks! More
Took two day to change 16 spark plugs because they were waiting on parts because they didn’t have the spark plugs on hand even though the service was scheduled more than 14 days earlier. Unacceptable! waiting on parts because they didn’t have the spark plugs on hand even though the service was scheduled more than 14 days earlier. Unacceptable! More
The staff at Preston Dodge are top notch. They keep you well informed of what’s going on and are prompt in their work. They keep you well informed of what’s going on and are prompt in their work. More