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Preston Chrysler Dodge Jeep Ram - Service Center

New Castle, PA

4.1
136 Reviews

136 Reviews of Preston Chrysler Dodge Jeep Ram - Service Center

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July 05, 2023

Preston Service department keeps my Toyota Camry in top shape. I appreciate what you do! More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
July 05, 2023

Very friendly and we have been dealing with Preston’s for years. Ricky F is extremely helpful and the service department is great More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

Tires were rotated. Lost 2 ctr caps on passenger side. Called dealership. Left message for manager to call me! No response. Service tech clearly did not put them on corr More

by FRED_BONNIE
Recommend Dealer
No
Employees Worked With
Amanda Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Service was great and the time it took for them to get to my vehicle was quick, kudos to jake and the team More

by BBAILEY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 27, 2023

Very good 😊 nice friendly staff and great service. I was very satisfied. Would recommend them anyone. More

by jodislp
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stacey
June 22, 2023

I recently had the pleasure of visiting Prestons for an oil change, and I am thrilled to share my exceptional experience. From start to finish, their service exceeded my expectations, leaving me thoroughly More

by ANDREWIUREY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Roth
June 22, 2023

Everything went fine, I assume (my wheels haven't fallen off, so I assume that my technician didn't skip lug nut class at school!). Would've liked to have had my vehicle washed afterwards, though. All in al More

by JEFFMAJIK
Recommend Dealer
Yes
Employees Worked With
Matthew Colella
June 20, 2023

Took two day to change 16 spark plugs because they were waiting on parts because they didn’t have the spark plugs on hand even though the service was scheduled more than 14 days earlier. Unacceptable! More

by Jeff Wood
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Matthew Colella, Jamie McDanel, Matt Erickson, Mike Roth, Stephen Conti, Nick Grazziani, Robert Moses, Brian Reiter
June 15, 2023

Great customer service. Waiting area clean and orderly. Work completed on time. Vehicle clean upon delivery. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey
June 14, 2023

The staff at Preston Dodge are top notch. They keep you well informed of what’s going on and are prompt in their work. More

by RVANCE614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ravi Amina, Mike Roth
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