Preston Chrysler Dodge Jeep Ram - Service Center

The service I received from the Service Department was excellent. Kelly, the service agent assigned to me, informed me daily about what was happening with the vehicle. The technician who replaced my tra excellent. Kelly, the service agent assigned to me, informed me daily about what was happening with the vehicle. The technician who replaced my transmission did an excellent job installing a refurbished transmission. The transmission drives better than before! More

Communication between customer and service sucks. Text were not answered we were not kept update on repairs. Have had the car for around 3 weeks and garage had car for over a week and a half. Text were not answered we were not kept update on repairs. Have had the car for around 3 weeks and garage had car for over a week and a half. More

As an owner of many Preston Jeeps, your facility always provides excellent service for me and my family. It starts with scheduling. Liz is ALWAYS friendly, efficient, and spot on. Jordan in Service was provides excellent service for me and my family. It starts with scheduling. Liz is ALWAYS friendly, efficient, and spot on. Jordan in Service was AWESOME with daily updates during the service process. More

Kelly is always very professional,knowledgeable and always takes good care of my service needs always takes good care of my service needs More

Service Department and Liz made it hassle free and very accomadating! Very professional and knowledgable. accomadating! Very professional and knowledgable. More

Service department from scheduling with Liz to the rest of the team during day-of-Service are always quick and efficient. Friendly and Knowledgeable. of the team during day-of-Service are always quick and efficient. Friendly and Knowledgeable. More

I will never go back or set a foot in any Reston dealership ever again after getting ripped off from therir service department on my last visit. dealership ever again after getting ripped off from therir service department on my last visit. More

The dealership is always nice and clean. They also have a very nice waiting area with a nice big TV and refreshments. The staff is very friendly and cordial. I would definitely recomend Pres They also have a very nice waiting area with a nice big TV and refreshments. The staff is very friendly and cordial. I would definitely recomend Preston to friends and family. More

I dropped my car off at 6 am for an oil change and it wasn’t ready until 5:45 pm wasn’t ready until 5:45 pm More

Tried selling me a part I didn’t need in order to pass inspection. Mechanic said my exhaust manifold was leaking. But when I asked him to show me as I was listening too,he said it’s not doing it now. inspection. Mechanic said my exhaust manifold was leaking. But when I asked him to show me as I was listening too,he said it’s not doing it now. More