Back

Preston Chrysler Dodge Jeep Ram - Service Center

New Castle, PA

4.2
162 Reviews

162 Reviews of Preston Chrysler Dodge Jeep Ram - Service Center

Sort by
July 17, 2025

The service advisor was Kelly and she is always a pleasure to deal with, tremendous employee. More

by JCUBELLIS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
July 15, 2025

I have always been pleased with the service. My waiting time has been very satisfactory. They are always pleasant with me. More

by JAM0807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department. Very good.
July 11, 2025

Always pleasant. They keep me up to date with the progress of work. Completes the work within the estimated time. More

by BKHEMPHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth in service
June 12, 2025

Good quick service. Wash the car when it’s done and always commute services to you More

by BWEB16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 02, 2025

Kelly is awesome at getting you in and keeping you informed while you are waiting for your service! More

by steph.wahl911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
May 29, 2025

I made an appointment. The desk attendant was courteous, prompt and knowledgeable. My wait time was reasonable. I did wait at the dealership for my service to finish More

by deadheadgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Service team did a great job communicating with me and working through issues to get my problem resolved More

by TLYDENJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

I am extremely disappointed with my service experience at Preston Chrysler Dodge Jeep Ram. My vehicle was in the shop for over a month for a camshaft repair that required multiple attempts. Parts were missin More

by RJR38148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic was not listed
May 12, 2025

The service team was great, they thought my Ram may need to be there for two days due to a large recall. They kept me in the loop the whole way in case I needed to pickup a rental they would provide. They f More

by ANDREWIUREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Friendemic Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
April 16, 2025

The service I received was very efficient and quick. I have a 2012 Jeep and it runs very well with the services I have received from Preston Auto Services in New Wilmington, pa. More

by jan444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
1
...