Preston Chrysler Dodge Jeep Ram - Service Center
New Castle, PA
162 Reviews of Preston Chrysler Dodge Jeep Ram - Service Center
I made an appointment. The desk attendant was courteous, prompt and knowledgeable. My wait time was reasonable. I did wait at the dealership for my service to finish The desk attendant was courteous, prompt and knowledgeable. My wait time was reasonable. I did wait at the dealership for my service to finish More
Service team did a great job communicating with me and working through issues to get my problem resolved working through issues to get my problem resolved More
I am extremely disappointed with my service experience at Preston Chrysler Dodge Jeep Ram. My vehicle was in the shop for over a month for a camshaft repair that required multiple attempts. Parts were missin Preston Chrysler Dodge Jeep Ram. My vehicle was in the shop for over a month for a camshaft repair that required multiple attempts. Parts were missing or improperly reinstalled, a tool was left in the engine bay, and the vehicle stalled shortly after final pickup. Despite being told the truck was inspected, I found multiple issues myself. While a few staff members were courteous, the overall quality of the work and attention to detail were unacceptable. I won’t be returning. More
The service team was great, they thought my Ram may need to be there for two days due to a large recall. They kept me in the loop the whole way in case I needed to pickup a rental they would provide. They f to be there for two days due to a large recall. They kept me in the loop the whole way in case I needed to pickup a rental they would provide. They fortunately got all the work done and gave it a wash before the end of the day. More
The service I received was very efficient and quick. I have a 2012 Jeep and it runs very well with the services I have received from Preston Auto Services in New Wilmington, pa. I have a 2012 Jeep and it runs very well with the services I have received from Preston Auto Services in New Wilmington, pa. More