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Preston Chrysler Dodge Jeep Ram - Service Center

New Castle, PA

4.2
138 Reviews

138 Reviews of Preston Chrysler Dodge Jeep Ram - Service Center

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January 09, 2025

Fast and friendly service, did not have to wait too long. Very professional and personal. Thank you More

by ASIGNORIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Friendemic Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Received excellent and courteous service. . I was very pleased with the timely repair and oil change. More

by AMARCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan in service
December 16, 2024

The service I received from the Service Department was excellent. Kelly, the service agent assigned to me, informed me daily about what was happening with the vehicle. The technician who replaced my tra More

by jan444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Communication between customer and service sucks. Text were not answered we were not kept update on repairs. Have had the car for around 3 weeks and garage had car for over a week and a half. More

by KENDRAWANNER
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Braeden Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill and bryce
November 15, 2024

As an owner of many Preston Jeeps, your facility always provides excellent service for me and my family. It starts with scheduling. Liz is ALWAYS friendly, efficient, and spot on. Jordan in Service was More

by BIGPETE293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz, Jordan
November 10, 2024

Kelly is always very professional,knowledgeable and always takes good care of my service needs More

by LADCLEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Service Department and Liz made it hassle free and very accomadating! Very professional and knowledgable. More

by efrye0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
October 22, 2024

Service department from scheduling with Liz to the rest of the team during day-of-Service are always quick and efficient. Friendly and Knowledgeable. More

by BIGPETE293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Personnel
October 16, 2024

I will never go back or set a foot in any Reston dealership ever again after getting ripped off from therir service department on my last visit. More

by DAVE61462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Man who cleaned the bathroom
October 02, 2024

The dealership is always nice and clean. They also have a very nice waiting area with a nice big TV and refreshments. The staff is very friendly and cordial. I would definitely recomend Pres More

by angelacicerchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service advisor was very friendly and professional.
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