Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Preston Chrysler Dodge Jeep Ram
New Castle, PA
558 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs.
Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year.
In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise.
In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact.
If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 558 reviews
November 22, 2023
Good service and great people and will work with you to get the payment where you want it get the payment where you want it More
by AARON.SAVAGE84
Verified Customer
November 22, 2023
We always have a great experience when we go to Preston Motors for our schedule maintenance, or when it is time to get our state inspection and emissions. The people are very friendly and professional. Motors for our schedule maintenance, or when it is time to get our state inspection and emissions. The people are very friendly and professional. More
by ghost_rider_711
Employees Worked With
Service
November 21, 2023
The service department check in agents are very helpful. Mariah was especially nice and the scheduler helped me out with questions. Kelly? I think Mariah was especially nice and the scheduler helped me out with questions. Kelly? I think More
by GPAGLEY
Employees Worked With
Kelly, Mariah in service
November 20, 2023
The service department was very friendly and courteous and provided great service on my vehicle and provided great service on my vehicle More
by ETANNER
Employees Worked With
November 17, 2023
Labor rates are way too expensive. Mechanics are not very knowable. Will always find something else wrong with vehicle that it is not even in there for that particular service. Mechanics are not very knowable. Will always find something else wrong with vehicle that it is not even in there for that particular service. More
by kliemer
Employees Worked With
November 16, 2023
It is absolutely pathetic that one dealer can not repair a new vehicle purchased from another when the issue was identified during the pre-delivery inspection. Chrysler, Dodge, Ram should be ashamed of thi a new vehicle purchased from another when the issue was identified during the pre-delivery inspection. Chrysler, Dodge, Ram should be ashamed of this practice. simply inexcusable and the only reason for the low review, NOT BECAUSE OF PRESTON’S, but a Chrysler,Dodge,Ram corporate policy issue!! More
by RBONGIVENGO
Employees Worked With
unknown name
November 15, 2023
I had to take my car back in again for a problem I keep having with my headlights. Not only did they fix it, they didn’t even charge me because I had been there a few months earlier! I was shocked and su having with my headlights. Not only did they fix it, they didn’t even charge me because I had been there a few months earlier! I was shocked and surprised! They have a permanent return customer in me from now on! More
by TMCMAHON2
Employees Worked With
Not sure on their names in the service dept
November 12, 2023
very little communication! no return calls for a long time ! contact never initiated unless i inquired first ! misleading no return calls for a long time ! contact never initiated unless i inquired first ! misleading More
by MARIA_LYDEN
Employees Worked With
