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Preston Chrysler Dodge Jeep Ram
New Castle, PA
558 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs.
Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year.
In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise.
In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact.
If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 558 reviews
December 23, 2023
The service girls up front are great but when you take your car in for a nine o’clock appointment and they call you at two o’clock and tell you they haven’t started on your vehicle yet and probably won’t your car in for a nine o’clock appointment and they call you at two o’clock and tell you they haven’t started on your vehicle yet and probably won’t be able to get everything done which they didn’t then that’s poor service in my book. I don’t believe it’s the employees fault but the fault of the dealership for not having enough help or for over scheduling for the personnel they have. More
by D-A-T
Verified CustomerEmployees Worked With
Mariah five stars
December 20, 2023
Very professional staff. In and out quickly! They treat you like family. I highly recommend them In and out quickly! They treat you like family. I highly recommend them More
by TOM.MEZZANOTTE
December 20, 2023
The advisor was helpful getting things sent up to get job done The amount of money spent and job I brought to this dealership I should not have had to pay more by paying for a rental vehicle from this deal done The amount of money spent and job I brought to this dealership I should not have had to pay more by paying for a rental vehicle from this dealership While Tech working on my vehicle broke a vital part. I didn’t think I should have had to pay for the new part that had to be replaced. More
by SAVOLSKIS6
Employees Worked With
Mariah Higley
December 20, 2023
Friendly staff and clean and nice waiting room. 2 hours for an oil change. Performed work I did not ask for. Did not reset maintenance computer. 2 hours for an oil change. Performed work I did not ask for. Did not reset maintenance computer. More
by pastorkeithdiehl
Employees Worked With
Michelle
December 14, 2023
Absolutely pleasure! Preston made it fast & simple for me and will do the same for you. Preston made it fast & simple for me and will do the same for you. More
by CHWEESE75
December 13, 2023
Associates took vehicle immediately and communicated very well during the visit. I especially like the technician video explaining what he was doing and next steps. Very good customer service throughout and well during the visit. I especially like the technician video explaining what he was doing and next steps. Very good customer service throughout and will definitely return. More
by NA
Employees Worked With
Daniel
December 08, 2023
Easy to work with, accommodating to my schedule and the best deal on a new Ram that I could find. best deal on a new Ram that I could find. More
by RICK.ORRICO
December 04, 2023
Okay I had my car inspected and the oil changed it was done in a timely fashion and returned to me washed and ready to go done in a timely fashion and returned to me washed and ready to go More
by Pappy
Employees Worked With
