Preston Chrysler Dodge Jeep Ram
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I had a VERY positive experience w/ this dealer. I had been dealing w/ a few dealerships trying to find the best price and Mason told me that they would beat anyone's price and they did (and they threw in been dealing w/ a few dealerships trying to find the best price and Mason told me that they would beat anyone's price and they did (and they threw in a Garmin FREE ($170.00 value)as part of a Memorial Day promotion!! They also gave me a fair price on my trade-in. I was originally going to buy a used Toyota Sienna and ended up purchasing a new 2011 model and couldn't be more pleased so far. I had to get a minor adjustment on the steering wheel two weeks after purchase at another dealership closer to my house and told this to Mason and he actually called me back a few days after the repair to see if the problem was solved (It was). Very impressive!! The day before I purchased this van at Preston, I walked out of another dealership very frustrated and upset because they were SO high pressure... They turned me off as soon as I realized that they cared more about selling the car and making a quota than they were about satsifying me---the customer. Going into Preston was like a breath of fresh air. No high pressure, no lion's den atmoshpere. Steve even e-mailed pictures of my car two days before I was able to pick it up!! I traveled 45 miles to Preston even though there was another Toyota dealer 5 minutes from my house---that's how nice they were!! Sylvia and the finance mgr. were great, too. They found me a great interest rate on my loan and closed the deal with a smile. I have already recommended Preston to two of my neighbor's who say they will be in the market for Sienna vans within the next year. Great job everyone!! More
When my wife and I pulled in to the lot we were not over taken like we have entered a lions den. Other car dealerships, made us feel like we were meat, and they were hungry. The best thing was just how kin taken like we have entered a lions den. Other car dealerships, made us feel like we were meat, and they were hungry. The best thing was just how kind everyone was!! Jason walked us aroud and showed us different vechiles that they had on the lot. The one we were going for sold that day, before we got there. The manager even stoped to say he was sorry. However we did get a great car, and Im glad the other one sold, the 4runners are so much roomer! Other thing that made us very pleased was they took the time to listen to what we wanted and helped us get into a car that we could afford, not like well we cant help you. Also the place has free coffee, which is huge, other places make you buy it from a vending machine. Little things they do make a huge difference. We live in Pittsburgh, PA: New Castle is about 60 miles, it was worth the drive, and we will continue to do business with them. Sincerely Chris and Jessica More
We went into the dealership with a very broad idea of what we were looking for. The sales team was very helpful, and had us in a new used vehicle by the end of the day. The sales team worked very hard what we were looking for. The sales team was very helpful, and had us in a new used vehicle by the end of the day. The sales team worked very hard to get us what we needed and were very attentive throughout the process. They were also very helpful in entertaining our two year old, which I don't think was in their job description. We will definitely return to the dealership the next time we are looking for a vehicle. More
My overall experience with this dealership was extremely positive. I purchased a new RAV4. Every person that we had contact with from the moment we walked in the door to the moment we left after making the positive. I purchased a new RAV4. Every person that we had contact with from the moment we walked in the door to the moment we left after making the purchase was friendly, professional and very helpful. I should add that we drove 45 miles to buy a car from this dealership. The positive experience was well worth the trip. We had shopped at 2 more local dealers and did not have a very positive experience at either one. More
Wonderful staff, Good Checmistry, Very Friendly, Left knowing we got a good deal... Definately Recommended to others, family as well as friends... Very comfortable environment. Bought a 2006 Hummer H3x, knowing we got a good deal... Definately Recommended to others, family as well as friends... Very comfortable environment. Bought a 2006 Hummer H3x, one of a kind Orange, had been looking at 3 other dealers and chose this one with no pressure... More
Our experience at Preston Toyota was wonderful. We went into the situation not knowing what we were doing at all but the staff was very helpful. Our salesman Mason helped us feel confident about our purch into the situation not knowing what we were doing at all but the staff was very helpful. Our salesman Mason helped us feel confident about our purchase of a used car, and helped us find the exact car we wanted. We drove away with piece of mind knowing that we got the best value for our money. Later; when the car was in an accident we made sure it was taken back to Preston Toyota for repairs. When we returned the staff was genuinely happy that no one was hurt in the accident. The friendliness of the entire staff assured us that we made the right decision by choosing Preston for our purchase and repairs. We will definitely do business with them in the future! Thanks Mason More
Our experience at Preston Motors was fantastic. We saw the vehicle online and drove from Cleveland,OH twice to see the car. All of the staff at Preston Motors were very accomadating and friendly. Brian ca the vehicle online and drove from Cleveland,OH twice to see the car. All of the staff at Preston Motors were very accomadating and friendly. Brian called and was very informative on the phone and asked if we would like to come out and look at it. There was no high pressure at all which is very important to myself and my wife. Brian and Steve made sure everything was in order when we arrived to pick up the car. I will definitely go back to Preston Motors in the future and recommend them highly to all family and friends. Frank and Debra Adams More
I called before coming to Preston Motors and talked to James Preston. He said he would be willing to do whatever it took to sell me the car I wanted. When I got there he already had the two cars I wanted James Preston. He said he would be willing to do whatever it took to sell me the car I wanted. When I got there he already had the two cars I wanted to test driv out and ready. He gave very good, detailed descriptions of both cars. When I chose the one I wanted he worked with his team to give me a good price. He gave me $7 less than what I was wanting to pay. I had a great experience at Preston Motors and would recommend James and all of Preston Motors to anyone looking to buy a car. More
My visit at Preston Motors was different than other car dealerships. I felt very comfortable and relaxed when dealing with James. He was very personable and did not make feel pressured at all during my b dealerships. I felt very comfortable and relaxed when dealing with James. He was very personable and did not make feel pressured at all during my buying experience. James and his team did whatever was possible to find a deal suitable for my budget. I would return to Preston and also recommend (and have) to my peers. Thanks! More
Preston motors and every employee we dealt with was very Preston motors and every employee we dealt with was very friendly and helpful. They took the time to answer questions and got answers for us immedia Preston motors and every employee we dealt with was very friendly and helpful. They took the time to answer questions and got answers for us immediately. They did everything possible to make buying a car easy and they also did everything they could to put us in the car we wanted. No one tried to talk us into a different car or a more expensive car. They listened to what we wanted and helped us make it happen. I was also impressed with how everyone seemed to work as a team and help each other out which in turn made us feel comfortable. I will definately use this dealership again when I am ready for my next purchase. More