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Preston Chrysler Dodge Jeep Ram
New Castle, PA
570 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs.
Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year.
In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise.
In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact.
If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 570 reviews
March 29, 2011
We were extremely pleased with the service we received from Daniel Torsello. He was professional and courteous. He took his time to fully explain everything and answer all questions. The car was beautiful from Daniel Torsello. He was professional and courteous. He took his time to fully explain everything and answer all questions. The car was beautifully detailed upon pickup. Daniel and the dealership went above and beyond our expectations. More
by bonnieti
Employees Worked With
Daniel Torsello, Daniel Torsello
March 25, 2011
My husband and I looked all over our area and online for a specific car and for the best price we could purchase it for. I found the one I wanted online and sent a message and when they contacted my I went a specific car and for the best price we could purchase it for. I found the one I wanted online and sent a message and when they contacted my I went down and looked at the vehicle. It was exactly what I wanted...when dealing with the two wonderful salesmen (and I am very critical of salespeople) they gave me what was a great price for my trade in and kept the price of the car where I needed it. I now own this Acadia and am very happy with it, and will tell everyone I know looking for a vehicle tho it is an hour away from where I live to give them a shot. I am currently in the process of looking for a car for my husband to drive back and forth to work with good gas mileage and have contacted them in hopes they can once again make me a satisfied and happy customer. They did an awesome job especially when car shopping can be and is sooo stressful!!! P.S. I had a low interest rate and they beat it which in my book (and checkbook) is going to the next level!!! More
by consumer21
Employees Worked With
Steve Plyler and Jeff Iorio
March 19, 2011
Found vehicle over the internet. Mason & Walt were both helpful in making the deal work even though we were out of state. I would be happy to work with them again in the future and would recommend the both helpful in making the deal work even though we were out of state. I would be happy to work with them again in the future and would recommend them to anyone. When we arrived all the paper work was ready to go. Quick and painless. More
by kestrite
Employees Worked With
Walt and Mason, Walt Kustra
March 16, 2011
service here was great. the sales department was very professional and not pushy.They listened to what u wanted and did the best they could to get exactly what u wanted. I would most definitely recomend professional and not pushy.They listened to what u wanted and did the best they could to get exactly what u wanted. I would most definitely recomend this dealership to anyone wanting a new or even used vehicle in the near future. i will enjoy my new gmc seirra. More
by chuckmcbride1
Employees Worked With
walt kustra, mason angelo, Walt Kustra
March 13, 2011
It was a very pleasant experience. Everyone was very friendly to us and made sure we were comfortable. Explained things we needed to know and what ever we asked them. Very knowledgable about everythin friendly to us and made sure we were comfortable. Explained things we needed to know and what ever we asked them. Very knowledgable about everything. We really are enjoying our new vehicle that we bought. More
by melsie_p
March 06, 2011
I can not say enough about this dealership other than they ROCK !!!! Thanks Steve,Mike and Walt you guys are #1 We bought an 2008 G6 that was shown to us and loved it! The guys there where nothing but gr they ROCK !!!! Thanks Steve,Mike and Walt you guys are #1 We bought an 2008 G6 that was shown to us and loved it! The guys there where nothing but great and kept us informed the hole time the deal was going through, financing another great experience no hassel at all and we'll buy there again. More
by markdbake
Employees Worked With
steve, walt and mike, Walt Kustra
March 06, 2011
Everyone we worked with was very friendly, knowledgable and helpful. We were there for a while, due to us changing our minds about which vehicle we wanted. They made us very comfortable. Even gave the kids and helpful. We were there for a while, due to us changing our minds about which vehicle we wanted. They made us very comfortable. Even gave the kids money to get snacks from the vending machine. They got us into a newer vehicle, with an affordable payment. More
by LilRose777
Employees Worked With
Ed Harris/Mason Angelo/Brandon Ferrari, Brandon Ferrari
March 05, 2011
The service at Preston Motors was second to none.Daniel did an exceptional job executing the sale.He made me feel very comfortable and he did a very good job of informing me of all aspects of the sale.I ev did an exceptional job executing the sale.He made me feel very comfortable and he did a very good job of informing me of all aspects of the sale.I even had my dog with me(IN my own vehicle) and he went with me to take my dog for a walk.Rick went above and beyond to get me the best possible financing and to suit my needs.Ed was very friendly and led me through the paperwork answering all my questions. I have dealt with many dealers in the past and Preston Motors was by far the best. More
by mxer786
Employees Worked With
Daniel Torsello,Ed Harris,Rick(financing), Daniel Torsello
March 01, 2011
Very good experience with this dealership. They stayed in constant contact with my wife and I. Worked with our schedules. Everyone was very friendly and courteous. Brandon Ferrari did a wonderful job. He was constant contact with my wife and I. Worked with our schedules. Everyone was very friendly and courteous. Brandon Ferrari did a wonderful job. He was very persistent and very available. Jamie was also very helpful throughout the process. More
by Thomas Smith
Employees Worked With
Brandon Ferrari, Brandon Ferrari
February 20, 2011
Considering I was paying cash, I was really disappointed that I did not get a break on the price. I feel you knew my situation, car breaking down that you used that information to your advantage. Also was that I did not get a break on the price. I feel you knew my situation, car breaking down that you used that information to your advantage. Also was surprised you only gave me one set of keys. For a $24000 vehicle it should have come with one. More
by pvosloh
Employees Worked With
Jeff
