
Preston Chrysler Dodge Jeep Ram
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I was extreamly satisfied with the working with Walt Kustra and Rob Preston, to find a deal that worked for all parties. Both were direct and did not waste time with haggling over price and trade allow Kustra and Rob Preston, to find a deal that worked for all parties. Both were direct and did not waste time with haggling over price and trade allowance. I would have preferred a better interest rate on the loan terms and have since secured other financing. I would have appreciated the finance department working with me to pay off the original loan and recording the lien on the new loan. More
Experience met all of our expectations from the initial telephone call for information through to the financing and the final handshake. They understood what we were looking for and attended to our conc telephone call for information through to the financing and the final handshake. They understood what we were looking for and attended to our concerns and expectations. Daniel Roresllo and the owner Bobby Preston were very concerned about answering all questions and ensuring that our car buying experience was excptional! Bobby even followed up with a telephone call today to ensure our satisfaction. More
Very positive experience. I am pleasently surprised how differently your approach is than any other dealerships I have dealt with. I didn't feel pressured or intimidated. I felt that your dealership isn't differently your approach is than any other dealerships I have dealt with. I didn't feel pressured or intimidated. I felt that your dealership isn't about making sales it is about making customers. I will deffinitly refer friends and family. More
I have had the opportunity to work with Preston Motors in the past, and I have to say they were exceptional in making my husband and I very comfortable and at ease when we purchased our recent Saab SUV. The the past, and I have to say they were exceptional in making my husband and I very comfortable and at ease when we purchased our recent Saab SUV. The service standards of Dan were excellent and our purchase was smooth. They took care of everything for us. I would recommend Preston Motors and Daniel Torsello to all who are in serach of purchasing a car, be it used or new. I also need to thank Rick Bursa who assisted me in getting the loan and payments exactly where I wanted them to be. You guys are great and thank you for you do...Mary McVay More
Treated well by Dan T and Walt. They were very professional without being pushy. They were both knowledgeable about the particular vehicle I was looking for and answered all my questions. Dealers professional without being pushy. They were both knowledgeable about the particular vehicle I was looking for and answered all my questions. Dealership was clean and organized. Location is easy to bet to. More
My very first experience of buying a brand new car was a very pleasant,exciting experience for me which included the personnel working at Preston Toyota. Danny Torsello, sales person, was very friendly, kn very pleasant,exciting experience for me which included the personnel working at Preston Toyota. Danny Torsello, sales person, was very friendly, knowledgable, easy to deal with, professional and went above and beyond to make us comfortable and relaxed while going through the process and paperwork of buying a new car. Bobby Preston was very friendly and professional and wanting to make sure that we (my husband and I) were satisfied with all angles of buying a car. He made his appearance known to us throughout the entire process and this speaks for itself. Presence is a powerful thing! This also goes for Danny, who was with us most of our visit. Whenvever he would get calls on his cell phone, he would ignore them and only focus on us. In a world of continous cell phone usage and distactions, Danny put us first and put all of his efforts to us. This was greatly appreciated and shows that Danny is dedicated to his work and that his current customer is priority! I don't recall Danny's brother's name (sorry) who detailed our car while we were waiting. He was also extremely friendly. He talked to us whle we were distracting him while he was doing his job. He also puts the customer first and wants to make the car buying experience pleasant for the customer. Danny also mentioned to Ed Harris, financial service manaager, how interested my husband was in an extended warranty due to extensive milage with my job. Ed was very friendly and informative. We ended up purchasing an extended warranty for 120,000 miles/6 years which was one of my husband's main concerns in purchasing a new car. I am already enjoying my Toyato Yaris and will for several years. The price was what we were looking for, and I am extremely satisfied with my new car and the service received at Preston Toyota. A 5/5 rating was an easy rating to obtain throughout our entire experience at Preston Toyota. We even drove one hour from Pittsburgh which has numerous upon numerous car dealers around the area to buy our car from Preston Toyota. I can not say enough good about the service we received. Thank you to Danny Torsello, Bobby Preston, Ed Harris, and I can't leave out Bobby's brother. More
I was pleased with my buying experience at Preston Motors. I was treated courteously, and best of all, I feel that I got a good deal on my vehicle. When the vehicle did not have certain options I wa Motors. I was treated courteously, and best of all, I feel that I got a good deal on my vehicle. When the vehicle did not have certain options I wanted, they offered to install them, at only the cost of the parts, no labor charge. I would go back for my next vehicle. More
I inquired abut the vehicle over the internet and received a quick response on a Sunday. Mike called first thing Monday morning and we immediately met him at the dealership and the vehicle was alrea received a quick response on a Sunday. Mike called first thing Monday morning and we immediately met him at the dealership and the vehicle was already parked out from. Mike was very informative on the test drive and very customer friendly. Making the deal went quickly and it was once of the best dealer experiences we have had. We got a great vehicle at a good price with no hassles. We are completely satisfied with everyone at the dealer we came in contact with, Mike, Bobby and Ed! More
Mason is a very knowledgable salesman. He answered all of our questions in a very professional manner. Our new Camry is the latest in a long line of Toyotas starting with a 1974 Celica. We are sold on the our questions in a very professional manner. Our new Camry is the latest in a long line of Toyotas starting with a 1974 Celica. We are sold on the quality. We feel fortunate to have a dealer like Preston Motors with such great customer service. More
What a great experience we had in selecting Preston as our auto dealer...........As I told them up front, my wife and I were visitng 3 showrooms that day and for them to give us there best price. We test our auto dealer...........As I told them up front, my wife and I were visitng 3 showrooms that day and for them to give us there best price. We test drove 3 vehicles and got all of our questions answered by a polite, knowledgable sales person named mike busin. We continued on to 2 other dealer and found our visit with them, very unprofessional. We called Mike and set up an appointment for the following day and we walked out the dealership with the purchase of a 2011 Sienna Limited...........Everyone involved was polite, nice and very very very professional..........I would recommend preston to anyone...........great to see honesty and professionalism in auto dealer sales person............2 thumbs up!!!!!!!!!!!!!! More