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Preston Chrysler Dodge Jeep Ram
New Castle, PA
556 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs.
Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year.
In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise.
In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact.
If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 556 reviews
April 27, 2011
Treated well by Dan T and Walt. They were very professional without being pushy. They were both knowledgeable about the particular vehicle I was looking for and answered all my questions. Dealers professional without being pushy. They were both knowledgeable about the particular vehicle I was looking for and answered all my questions. Dealership was clean and organized. Location is easy to bet to. More
by BAB1953
Employees Worked With
Dan and Walt, Walt Kustra, Daniel Torsello
April 24, 2011
My very first experience of buying a brand new car was a very pleasant,exciting experience for me which included the personnel working at Preston Toyota. Danny Torsello, sales person, was very friendly, kn very pleasant,exciting experience for me which included the personnel working at Preston Toyota. Danny Torsello, sales person, was very friendly, knowledgable, easy to deal with, professional and went above and beyond to make us comfortable and relaxed while going through the process and paperwork of buying a new car. Bobby Preston was very friendly and professional and wanting to make sure that we (my husband and I) were satisfied with all angles of buying a car. He made his appearance known to us throughout the entire process and this speaks for itself. Presence is a powerful thing! This also goes for Danny, who was with us most of our visit. Whenvever he would get calls on his cell phone, he would ignore them and only focus on us. In a world of continous cell phone usage and distactions, Danny put us first and put all of his efforts to us. This was greatly appreciated and shows that Danny is dedicated to his work and that his current customer is priority! I don't recall Danny's brother's name (sorry) who detailed our car while we were waiting. He was also extremely friendly. He talked to us whle we were distracting him while he was doing his job. He also puts the customer first and wants to make the car buying experience pleasant for the customer. Danny also mentioned to Ed Harris, financial service manaager, how interested my husband was in an extended warranty due to extensive milage with my job. Ed was very friendly and informative. We ended up purchasing an extended warranty for 120,000 miles/6 years which was one of my husband's main concerns in purchasing a new car. I am already enjoying my Toyato Yaris and will for several years. The price was what we were looking for, and I am extremely satisfied with my new car and the service received at Preston Toyota. A 5/5 rating was an easy rating to obtain throughout our entire experience at Preston Toyota. We even drove one hour from Pittsburgh which has numerous upon numerous car dealers around the area to buy our car from Preston Toyota. I can not say enough good about the service we received. Thank you to Danny Torsello, Bobby Preston, Ed Harris, and I can't leave out Bobby's brother. More
by MONEYITIS
Employees Worked With
Other Employees :
Danny Torsello, Bobby Preston, Ed Harris, Daniel Torsello
April 13, 2011
I was pleased with my buying experience at Preston Motors. I was treated courteously, and best of all, I feel that I got a good deal on my vehicle. When the vehicle did not have certain options I wa Motors. I was treated courteously, and best of all, I feel that I got a good deal on my vehicle. When the vehicle did not have certain options I wanted, they offered to install them, at only the cost of the parts, no labor charge. I would go back for my next vehicle. More
by soilguy827
Employees Worked With
Mike Busin
April 09, 2011
I inquired abut the vehicle over the internet and received a quick response on a Sunday. Mike called first thing Monday morning and we immediately met him at the dealership and the vehicle was alrea received a quick response on a Sunday. Mike called first thing Monday morning and we immediately met him at the dealership and the vehicle was already parked out from. Mike was very informative on the test drive and very customer friendly. Making the deal went quickly and it was once of the best dealer experiences we have had. We got a great vehicle at a good price with no hassles. We are completely satisfied with everyone at the dealer we came in contact with, Mike, Bobby and Ed! More
by smilin
Employees Worked With
Mike Busin
April 09, 2011
Mason is a very knowledgable salesman. He answered all of our questions in a very professional manner. Our new Camry is the latest in a long line of Toyotas starting with a 1974 Celica. We are sold on the our questions in a very professional manner. Our new Camry is the latest in a long line of Toyotas starting with a 1974 Celica. We are sold on the quality. We feel fortunate to have a dealer like Preston Motors with such great customer service. More
by Chasbo53
Employees Worked With
Mason Angelo
April 01, 2011
What a great experience we had in selecting Preston as our auto dealer...........As I told them up front, my wife and I were visitng 3 showrooms that day and for them to give us there best price. We test our auto dealer...........As I told them up front, my wife and I were visitng 3 showrooms that day and for them to give us there best price. We test drove 3 vehicles and got all of our questions answered by a polite, knowledgable sales person named mike busin. We continued on to 2 other dealer and found our visit with them, very unprofessional. We called Mike and set up an appointment for the following day and we walked out the dealership with the purchase of a 2011 Sienna Limited...........Everyone involved was polite, nice and very very very professional..........I would recommend preston to anyone...........great to see honesty and professionalism in auto dealer sales person............2 thumbs up!!!!!!!!!!!!!! More
by Harrybeil19
Employees Worked With
Mike Busin and Rick ?
March 29, 2011
We were extremely pleased with the service we received from Daniel Torsello. He was professional and courteous. He took his time to fully explain everything and answer all questions. The car was beautiful from Daniel Torsello. He was professional and courteous. He took his time to fully explain everything and answer all questions. The car was beautifully detailed upon pickup. Daniel and the dealership went above and beyond our expectations. More
by bonnieti
Employees Worked With
Daniel Torsello, Daniel Torsello
March 25, 2011
My husband and I looked all over our area and online for a specific car and for the best price we could purchase it for. I found the one I wanted online and sent a message and when they contacted my I went a specific car and for the best price we could purchase it for. I found the one I wanted online and sent a message and when they contacted my I went down and looked at the vehicle. It was exactly what I wanted...when dealing with the two wonderful salesmen (and I am very critical of salespeople) they gave me what was a great price for my trade in and kept the price of the car where I needed it. I now own this Acadia and am very happy with it, and will tell everyone I know looking for a vehicle tho it is an hour away from where I live to give them a shot. I am currently in the process of looking for a car for my husband to drive back and forth to work with good gas mileage and have contacted them in hopes they can once again make me a satisfied and happy customer. They did an awesome job especially when car shopping can be and is sooo stressful!!! P.S. I had a low interest rate and they beat it which in my book (and checkbook) is going to the next level!!! More
by consumer21
Employees Worked With
Steve Plyler and Jeff Iorio
March 19, 2011
Found vehicle over the internet. Mason & Walt were both helpful in making the deal work even though we were out of state. I would be happy to work with them again in the future and would recommend the both helpful in making the deal work even though we were out of state. I would be happy to work with them again in the future and would recommend them to anyone. When we arrived all the paper work was ready to go. Quick and painless. More
by kestrite
Employees Worked With
Walt and Mason, Walt Kustra
March 16, 2011
service here was great. the sales department was very professional and not pushy.They listened to what u wanted and did the best they could to get exactly what u wanted. I would most definitely recomend professional and not pushy.They listened to what u wanted and did the best they could to get exactly what u wanted. I would most definitely recomend this dealership to anyone wanting a new or even used vehicle in the near future. i will enjoy my new gmc seirra. More
by chuckmcbride1
Employees Worked With
walt kustra, mason angelo, Walt Kustra
