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Preston Chrysler Dodge Jeep Ram
New Castle, PA
557 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs.
Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year.
In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise.
In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact.
If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 557 reviews
January 28, 2012
We had a wonderful experience buying our Toyota Highlander from Preston Toyota in New Castle. The entire staff was so eager to work with us and our sales rep, Brandon, worked hard to get us a grea Highlander from Preston Toyota in New Castle. The entire staff was so eager to work with us and our sales rep, Brandon, worked hard to get us a great deal. After visiting several other dealerships that were closer to where we lived, we still decided to go back to Preston because of their eagerness, persistence, support, and service. We left there not only excited about our new car purchase, but knowing that we made the right decision about where we purchased the car. From the initial visit, to the the follow up after we bought the car, the sales rep tried so hard to make our experience such a positive one and he succeeded. Every sales rep and service employee there answered all of our questions, you can tell that the entire dealership works as a team and their main goal is to make their customers happy. We will definitely refer friends and family to them and will buy another car from them in the future! More
by allisyn
Employees Worked With
Brandon, Brandon Ferrari
January 25, 2012
I traveled about 40 miles to view a particular truck that I could not find anywhere in the Pittsburgh area. My initial thoughts were that I wouldn't be able to purchase the vehicle because it was equipped wi I could not find anywhere in the Pittsburgh area. My initial thoughts were that I wouldn't be able to purchase the vehicle because it was equipped with many premium features putting the price much higher than the model I had researched. Following the test drive I told Walt as much but he and Bobby really worked with me to address that issue. They gave me a great deal on my trade in (about $600 more than others were offering) along with a rate and payment that made the purchase easier. So I actually got a better version of the truck than I thought I could afford. I have purchased 9 vehicles in my 38 years of driving and I will say this was by far the easiest and most enjoyable experience of all of them. More
by jrlbauer
September 21, 2011
I've never been more satisfied at a car dealership! Daniel was so helpful, friendly and accommodating to anything I needed. The dealership was flexible with payments, prices and everything else invo Daniel was so helpful, friendly and accommodating to anything I needed. The dealership was flexible with payments, prices and everything else involved in the car buying process. It was overall a great experience and I would high recommend them to anyone looking for a new or used car. Big thumbs up to Daniel! More
by Djschum84
Employees Worked With
Daniel Torsello, Daniel Torsello
September 13, 2011
Danny did a great job getting me answer for any questions that I had. The process was smooth with a hassle free aproach. I was overall very pleased with the effort placed into servicing my needs while I sear that I had. The process was smooth with a hassle free aproach. I was overall very pleased with the effort placed into servicing my needs while I searched for a car. Great Experience! More
by Subaru5558
Employees Worked With
Danny torsello, Daniel Torsello
August 26, 2011
Our experience with Preston was quick and efficient. Both the sales person and the finance person worked well with us and were very knowledgable. I will definitely recommend the dealer to a freind or f Both the sales person and the finance person worked well with us and were very knowledgable. I will definitely recommend the dealer to a freind or family memeber and when we are ready to purchase again we will be back. More
by slmyers0716
Employees Worked With
Brandon Ferrari and Tammy, Brandon Ferrari
August 19, 2011
This was by FAR the easiest new car purchase my wife and I have ever made. I did a vehicle search on GMC.com The vehicle we were interested in was at Preston Motors. I called in and let Danny know what v I have ever made. I did a vehicle search on GMC.com The vehicle we were interested in was at Preston Motors. I called in and let Danny know what vehicle we were interested in and I gave Steve the specs on our trade in. They both came back quickly with figures that we thought were quite fair. There was no low-ball offer made on our trade in and and no haggling which we greatly appreciated. They came with there best offer FIRST and it was a done deal. We had our 20 month old daughter with us and Preston had a great play area to keep her occupied while the paperwork was completed...and we all know how lengthy that can be :) The staff was attentive and very friendly. Danny helped us through the whole process and answered all our questions. This is a top notch dealership with a friendly and informed staff. Thanks again Danny and Steve! Brian and Laura More
by AcadiaBuyer
Employees Worked With
Danny Torsello and Steve Plyler, Daniel Torsello
August 01, 2011
I was just a little disappointed in the fact that my vehicle did not even get a blue book trade in value. And I thought everything was taken care of over the internet in regards to what my payoff was ap vehicle did not even get a blue book trade in value. And I thought everything was taken care of over the internet in regards to what my payoff was approx. I checked a couple of times with our sales person before even coming in, to make sure my payments would be where I wanted and I was assured they would be. This did not happen. I checked to make sure financing would be ok, and this was not very accurate. Overall the people were very nice, but it was a very long night. I like the vehicle, but didn't have many choices if I wanted to stay in the $400.00 range. I knew I would be upside down on my trade, but not anything like I was. And I never thought I would have to come up with $800.00 to sign a deal. More
by PattiMcElroy
Employees Worked With
CORTNY
July 24, 2011
My wife and I have now purchased 5 Toyotas over the past 20 years - 4 Corollas and this time a Camry. Only the last two were purchased as new models. There was one obstacle regarding the recent purchase, it 20 years - 4 Corollas and this time a Camry. Only the last two were purchased as new models. There was one obstacle regarding the recent purchase, it meant having to trade in our 2007 Corolla which we enjoyed very much. It was hard to give it up. However, back in May I rented a Camry for two weeks for transporting students that were participating in a travels course in San Antonio, TX, and I came to appreciate it's size and performance. Thus, knowing firsthand what the car was like, our current situation in life and future needs (I will be retiring soon), the trade-in value of our Corolla, and that my wife also enjoyed driving the Camry, we decided that this was the time to go for it. Zero percent financing and the add-car reduction in cost of this particular car were also factors. Also we like the servicing experience we have had with the New Castle dealership. More
by ASodergren
July 15, 2011
I was so pleased when they offered to come and pick me up in Cranberry to take me to their New Castle dealership since I have no vehicle. They were more than accomadating and being a single female; I felt s in Cranberry to take me to their New Castle dealership since I have no vehicle. They were more than accomadating and being a single female; I felt so comfortable and I couldn't have asked for more friendlier sales people to work with. I would reccommend this dealership to family and friends and there are just not enough words to express how happy I am with my purchase and the process of buying this car. They have definately gone above and beyond what I have ever seen from a dealer. I will be spreading the word on facebook for everyone to see my new car and that they should pay them a visit if they are looking for a new/used vehicle. Thank you again Preston Motors!! More
by Paula0320
Employees Worked With
Walt Kustra Daniel Torsello Rick Busa, Walt Kustra, Daniel Torsello
July 08, 2011
As soon as we walk thru the door at the dealership. We was greeted and ask if we needed help. Everyone was great to us they made the buying very enjoyable. was greeted and ask if we needed help. Everyone was great to us they made the buying very enjoyable. Thanks to everyone at Prestons Motors Ron&Mary Harnish More
by etwpa1a
Employees Worked With
Brandon Ferrari, Brandon Ferrari
