Preston Chrysler Dodge Jeep Ram
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Rick and T were GREAT! They were patient with me while I chose the car I wanted. Also, they were open to my price point and didn't pull any punches. I'll be back to work with them again! chose the car I wanted. Also, they were open to my price point and didn't pull any punches. I'll be back to work with them again! More
We have had bad experiences with other dealerships in the past so we were very guarded when looking to trade our car in for a new one. We felt Brandon Ferrari was very honest and trying to get us the best d past so we were very guarded when looking to trade our car in for a new one. We felt Brandon Ferrari was very honest and trying to get us the best deal. He listened to us and got us the price we wanted for our trade in and new monthly payment. We will return to Preston Motors and use Brandon's services again when looking for any cars. More
I looked at a car monday nite and put money down to hold the car. so I counld get a loan for said car.The car was sold and del. by friday. NO call or nothing till I want to pickup car. Next monday. the car. so I counld get a loan for said car.The car was sold and del. by friday. NO call or nothing till I want to pickup car. Next monday. More
This is the second vehicle I have got at Preston Toyota in New Castle. Both experiences have been wonderful. Being able to work out many details (estimated pricing, vehicles available, ect) over the phon in New Castle. Both experiences have been wonderful. Being able to work out many details (estimated pricing, vehicles available, ect) over the phone or online prior to stepping onto the lot was extremely helpful in our busy lives. The staff has always been very helpful and go out of their way to make the experience smooth. I will definately return again in the future and have/will recommended the dealership to friends and family. More
Brandon was friendly and knowledgeable about the vehicle that I was loooking for. He did everything he could to make me comfortable. He also gave me many different options I had in accordance to the amoun that I was loooking for. He did everything he could to make me comfortable. He also gave me many different options I had in accordance to the amount that I wanted to spend on a vehicle. I would recommend his services to others who are looking to buy a vehicle. More
Preston Motors was at the end of our tour down New Castle's auto row. We were looking at what was available that we could easily enter and fit into. We keep our vehicles for a long time. We had a litt Castle's auto row. We were looking at what was available that we could easily enter and fit into. We keep our vehicles for a long time. We had a little difficulty locating the Buick Cadillac show room, but upon entering we were met with a clean bright showroom and extremely friendly personnel. Nick Lagnese was the first to approach us. We were discussing why we were there and Nick started to show us the models available. Nick realized that he had an appointment with someone else and didn't waht to inconvenience them or us and brought Chip Chamberlain to take care of us. Chip took all the time we wanted to work with us in reviewing available models with no pressure or hard sell tactics which would have been a complete turn off and send us out the door. When we decidesd to purchase the Buick Enclave, Chip and all the personnel we needed to deal with to complete the purchase were very professional, personable, and thorough in all aspects of the transaction. It is not just the physical product that Preston Motors sells, but the personal attention of all those we encountered at the dealership which places Preston Motors above many other dealerships. We would recommend Preston Motors to others. More
The team at Preston Toyota did a great job helping me find my 2012 Toyota Tundra! I visited several other dealerships in my search for this truck and they couldn't come close to offering the service I r find my 2012 Toyota Tundra! I visited several other dealerships in my search for this truck and they couldn't come close to offering the service I received at Preston. When I made my first call to Preston Toyota, Dan Torsello was very helpful and thorough in understanding what I was looking to purchase. Once I got to the dealership, Dan greeted me with a smile and showed me the exact truck we talked about and we went on the test drive. As we were on the test drive Dan was explaining to me all the features and benefits of the Tundra and answered all my questions. He was very knowledgeable. Once we got back to the dealership we started to talk about the payments. I met with Walt and Ron who were part of the final agreement and they both were friendly and professional. Once Dan and I made the arrangements for me to pick up the truck a few days later, Dan stayed in touch with me keeping me updated with the few items I had the dealership add to the truck;spray in bedliner and handsfree bluetooth device. It was great, he sent me pictures to show the status. It was nice to meet a salesman that cared so much for his customer. The day we picked up the Tundra it was sitting out front all washed and looked great. Dan came to the show room with a great attitude and was excited to see me and my wife. We filled out all the paper work that Cortny had prepared and she, like the rest of the staff, was very helpful and pleasant to work with. She also made the phone call to our insurance company and added the Tundra to our policy. It was a great help. With our busy schedules we didn't have to take the time to call the insurance company to make the change. Overall, I am very happy with my experience with Dan and the entire Preston group. I would highly recommend Dan and the Preston Group to anyone looking to purchase a car in a no preasure environment by a motivated, knowledgeable and sincere salesman. The entire experience was great! I love my new truck! Thank you Dan and Preston Auto Group. More
We had a great experience at Prestons. Sarge listened to us and answered all of our questions. He helped us find exactly what we were looking for. We have worked with him in the past and have been happy e us and answered all of our questions. He helped us find exactly what we were looking for. We have worked with him in the past and have been happy every time. Cortny was very nice and expained all of the paperwork very well. More
Everyone was helpful from the initial internet contact and pre-approval to the actual visit in person to see the vehicle. It was busy but Rick Ferrari was very helpful, knowledgeable and made us feel wel and pre-approval to the actual visit in person to see the vehicle. It was busy but Rick Ferrari was very helpful, knowledgeable and made us feel welcome... never just dumped us off on someone else or left us wondering where to wait or what to do next. We were in constant contact with friendly workers and kept comfortable. Definitely was the best car buying (lease) experience we have ever had. More