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Preston Chrysler Dodge Jeep Ram

New Castle, PA

4.2
557 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs. Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise. In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact. If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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1500 Wilmington Rd

New Castle, PA

16105

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Showing 557 reviews

February 08, 2013

t rankin is a freindly straight forward young man with a great personality, Thumbs up !!!!!!!!!!!!! A for effort More

by jgpeqs95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tashan Rankin
Feb 11, 2013 -

Preston Chrysler Dodge Jeep Ram responded

Thank you so much for this great review and star-rating! Tashan is a valued member of our team, and it is great to hear he was able to provide you with friendly service. At Preston Toyota, ensuring our customers have the best possible experience is one of our top priorities. Please contact us if you have any questions or concerns. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Regards, Bobby Preston - Owner bpreston@prestonauto.com

January 23, 2013

I worked with Grant, whom I just met; he was very personable, pleasant and patient with us. He was willing to work with us to gain our business. The sale was quick and would have gone faster, if I ha More

by lbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Alfano
Jan 24, 2013 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us! It is always great to know when we have provided our customers with satisfactory service. We are pleased to hear that you enjoyed the convenience of our online scheduling. Offering an extensive online inventory is just one of the many services we are happy to offer our customers. Please don't hesitate to let us know if there is anything else we can help you with. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Regards, Bobby Preston - Owner bpreston@prestonauto.com

January 07, 2013

I WOULD STRONGLY RECOMMEND THIS DEALERSHIP TO ANYONE BUYING A NEW CAR. THE EMPLOYEES WERE VERY NICE AND WILLING TO WORK WITH YOU, NOT OVERLY AGRESSIVE. WE ENJOYED OUR EXPERIENCE AND WILL DO SO AGAIN IN More

by MIKE GOEDEKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GRANT ALFANO
Jan 07, 2013 -

Preston Chrysler Dodge Jeep Ram responded

We are so appreciative of your recommendation of our dealership. Thank you for sharing you experience with us. It makes us happy to hear that you have had such positive interactions with our team. Please let us know if there is anything else we can do for you. We look forward to working with you again in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Regards, Bobby Preston - Owner bpreston@prestonauto.com

January 05, 2013

It's very refreshing to see an auto salesperson with as much integrity as Mr.Ferrari. He quickly assesses your needs with great compassion. He values your time, and won't waste it. As soon as we need a veh More

by B.P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 07, 2013 -

Preston Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words about our dealership and Rick. He will be so pleased to hear how happy you are with the assistance he provided you. We appreciate your repeat business and look forward to working with you again soon! Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Regards, Bobby Preston - Owner bpreston@prestonauto.com

December 20, 2012

Grant was great, he answered every question I had about the vehicle and was very knowledgable about it also. He never pressured me at any point and I highly recommend him as your salesman. Jamie was very b More

by cmdepaolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Alfano, Jamie Elliot, and Ed Harris
Dec 21, 2012 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for your kind words! Grant is a valued member of our team and he will be happy to know he was able to provide you with a memorable experience. We appreciate your business and hope to see you again soon. Happy Holidays from all of us here at Preston Toyota! Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Regards, Bobby Preston - Owner bpreston@prestonauto.com

December 14, 2012

Very friendly, professional and knowledgeable of all Very friendly, professional and knowledgeable of all product lines. They remembered me from my last visit. They searched diligently for ever discount More

by Briandig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Alfano
Dec 17, 2012 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We strive to provide friendly, knowledgeable and professional service to each of our customers. We are thrilled to hear that you received this same service while at Preston Motors. We have a great team and we are happy to hear they were able to help you. Make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Regards, Bobby Preston - Owner bpreston@prestonauto.com

December 10, 2012

I was very nervous about buying a used vehicle, but absolutely everyone I dealt with at Preston was so completely friendly, un-pushy, helpful and understanding! They completely put me at ease and real More

by happywithmycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant, April
Dec 10, 2012 -

Preston Chrysler Dodge Jeep Ram responded

Congratulations on the purchase of your vehicle! Thank you for taking the time to write this great recommendation of April, Grant and our dealership. We will be sure to let them know about all the wonderful things you had to say about their level of service. Stop and see us again soon! Remember to make sure you follow us on Twitter and like us on Facebook to hear about the latest from our dealership. Regards, Bobby Preston - Owner bpreston@prestonauto.com

December 09, 2012

The experience I had with this dealdership shows they were on the spot with a sales package. They contacted me daily and, made the appointment assessible to me. I had to change it several times and, he More

by Min. JamesMitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 10, 2012 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We value your service and appreciate you taking time from your day to leave this great review. We strive to make sure each of our customers is adequately informed about their vehicle and we are glad to hear we accomplished our goal during your visit. Please let us know if there is anything else we can do to help you. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Regards, Bobby Preston - Owner bpreston@prestonauto.com

November 24, 2012

My husband and I have been dealing with Chip Chamberlain since the 90's. We feel he gives us support and respect in helping with our decisions of purchasing a new vehicle. Chip is a professional in his fi More

by amandas1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Chamberlain
Nov 26, 2012 -

Preston Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words about Chip and our dealership! We are thrilled to hear that you have had such great experiences while you have been working with Preston Motors. We strive to provide top-notch service and we always love hearing when our customers have experienced that same service! We look forward to seeing you again soon. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Regards, Bobby Preston - Owner bpreston@prestonauto.com

November 19, 2012

The dealer offered better than KBB value for my trade in vehicle. Price of the new vehicle was very fair on the first offer. The price was lowered to a price less than the predicted fair selling price on K More

by eddoc35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 21, 2012 -

Preston Chrysler Dodge Jeep Ram responded

Wow, eight purchases from Preston Motors! We cannot thank you enough for your continued business over the years. We also appreciate you taking the time to write us this great review. At Preston Motors, our number one priority is showing our customers our commitment and dedication to excellent customer service. We are elated to hear you have been able to experience this same service during your visits to our dealership. We look forward to seeing you again soon. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Regards, Bobby Preston - Owner bpreston@prestonauto.com

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