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Preston Chrysler Dodge Jeep Ram

New Castle, PA

4.2
557 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs. Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise. In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact. If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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1500 Wilmington Rd

New Castle, PA

16105

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Showing 557 reviews

April 04, 2013

I drove over 50 miles because of a car I saw on their Internet Site.....JUST TO LOOK!!!!! The very first time I ever drove a RAV 4, though I liked it, I had NO intention of buying the FIRST car I looked More

by HappyRAV4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Setzer
Apr 08, 2013 -

Preston Chrysler Dodge Jeep Ram responded

What an enjoyable review to read! John and Ron are esteemed members of our team and they will be happy to hear they were able to make your visit with us a memorable one. Thank you for your business and for driving 50 miles to come in and see us. Make sure to check out our Facebook and Twitter pages where we offer special offers! Regards, Bobby Preston - Owner bpreston@prestonauto.com

April 01, 2013

I would NEVER reccomend this dealership to ANYONE! Grant had reassured me that he and his sales manager were both looking for a vehicle to fit into my price range (10K) after he send me a bogus list of cars More

by ericaL22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 30, 2013 -

Preston Chrysler Dodge Jeep Ram responded

I would like to let you know that I am very sorry for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. It is very important to us for our dealership and team members to represent everything that we stand for. I apologize if this was not the case during your visit. I would appreciate the chance to personally apologize and learn more about how we could have offered you a better experience. Please contact me at your earliest convenience. Regards, Bobby Preston - Owner bpreston@prestonauto.com

March 26, 2013

My husband and I had THE BEST experience purchasing this vehicle and will tell EVERYONE we know to go to Preston!! I LOVE MY NEW CAR!! EXCELLENT EXPERIENCE ALL THE WAY AROUND!! More

by jlbkwb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think it was Brandon Ferrari that helped set up the Bluetooth feature., Walt Kustra
Mar 27, 2013 -

Preston Chrysler Dodge Jeep Ram responded

Congratulations on your new car! Thank you for taking the time to write about your experience at our dealership. It is magnificent to know that our staff was able to provide you with the pressure-free and knowledgeable service that we are known for. Helping our customers find their dream car through an easy purchasing process is very important to us. Thank you for your business; we look forward to working with you again. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Regards, Bobby Preston - Owner bpreston@prestonauto.com

March 20, 2013

We went in to look at a used Toyota Yaris and from the moment we walked in the door, John was great! He listened to what we wanted and put us in the right car. He went above and beyond and we will be reco More

by Mdupuis34
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2013 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write us this fantastic review! At Preston Toyota we know buying a new vehicle is not easy. However, our sales staff is always ready to offer knowledgeable and friendly service to all of our guests. We look forward to working with you again soon! Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Regards, Bobby Preston - Owner bpreston@prestonauto.com

March 09, 2013

Brandon was very helpful and patient as we were purchasing our vehicle. He worked with us and was patient as we got all of our paperwork in order to be able to purchase our new car. He showed us ou More

by klewis08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Ferrari
Mar 11, 2013 -

Preston Chrysler Dodge Jeep Ram responded

Congratulations on your new purchase and thank you for taking the time to write about your experience with us! It is reassuring to know Brandon provided you with a hassle-free and welcoming shopping experience, which we strive to deliver to each one of our customers. At Preston Toyota, our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. We hope you are continuing to enjoy your new car and we are happy to have you join the "Preston Toyota Family". Please feel free to contact us if there is anything else we can do for you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Regards, Bobby Preston - Owner bpreston@prestonauto.com

February 26, 2013

Grant was very good .he explained every thing about the process of buy the car and explained all things about the car. Very good buying experince. Tammy in finance was very friendly took her time in exp More

by rlsmith2592
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2013 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback and congratulations on your purchase! Our staff at Preston Motors strives to ensure no questions go unanswered, while delivering the outstanding customer service we are known for. It is also imperative to us that we make the car-buying experience enjoyable and hassle-free from the initial negotiations to the final paperwork. Please don't hesitate to contact us if there is anything else we can do for you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Regards, Bobby Preston - Owner bpreston@prestonauto.com

February 23, 2013

John and his boss worked hard to give me the best deal they could. They made you feel comfortable and never used the old pressure game. Good people and I would recommend to anyone looking to but a Toyota More

by JanochaJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 26, 2013 -

Preston Chrysler Dodge Jeep Ram responded

We cannot thank you enough for allowing us to serve you. At Preston Motors, valuing our customers and continuing to offer outstanding customer service will always be our number one priority. We are thrilled to hear that John and our team were able to help you. We appreciate your business and look forward to seeing you again. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Regards, Bobby Preston - Owner bpreston@prestonauto.com

February 22, 2013

Preston Motor's used vehicle prices are outstanding and Tashan Rankin was very helpful and easy to talk with. The staff was very friendly and hospitable to my husband and daughters while I was shopping More

by cewebster76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tashan Rankin
Feb 26, 2013 -

Preston Chrysler Dodge Jeep Ram responded

Congratulations on your new car! Thank you for taking the time to write about your experience at our dealership. It is magnificent to know Tashan and our staff were able to provide you with the pressure-free and knowledgeable service that we are known for. Helping our customers find their dream car through an easy purchase process is very important to us. Thank you for your business; we look forward to working with you again. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Regards, Bobby Preston - Owner bpreston@prestonauto.com

February 15, 2013

I went to Preston because of past experience and my expectations were greatly exceeded. I had some repairs to my car while they were processing my new car loan. the repairs were done time and excellent More

by billbert724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 15, 2013 -

Preston Chrysler Dodge Jeep Ram responded

Thank you so much for this great review, star-rating and recommendation! We have a great team at Preston Toyota and it is nice to hear we were able to exceed your expectations and earn your repeat business. Ensuring our customers have the best possible experience is one of our top priorities. We appreciate your continued business and look forward to seeing you again. Please contact us if you have any questions or concerns. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Regards, Bobby Preston - Owner bpreston@prestonauto.com

February 14, 2013

Mason was exceptionally friendly & knowledgeable. He was a great help thru the entire buying & "haggling" process. It was a nice added touch to be offered the free drinks & popcorn! He continuall More

by npsljb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 14, 2013 -

Preston Chrysler Dodge Jeep Ram responded

On behalf of Preston Toyota, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Delivering outstanding customer service to each one of our customers will always be our number one priority. I am happy to hear our team provided you with the friendly and knowledgeable service we are known for. Thank you again for your business and for driving an hour to come see us! We look forward to working with you again. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Regards, Bobby Preston - Owner bpreston@prestonauto.com

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