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Preston Chrysler Dodge Jeep Ram

New Castle, PA

4.2
557 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs. Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise. In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact. If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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1500 Wilmington Rd

New Castle, PA

16105

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Showing 557 reviews

July 29, 2013

My husband and i recently purchased a 2013 Rav-4 from Preston Toyota...thanks to the online presentation of Mason Angelo, who inspired us to pay them a visit,...Mason, and the staff of Preston, provided More

by grammyintouch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 08, 2013 -

Preston Chrysler Dodge Jeep Ram responded

Mike and Beverly, congratulations on your new 2013 Toyota RAV4! We are pleased to know you enjoyed working with Mason. He is dedicated to achieving 100 percent customer satisfaction and we're pleased to know you appreciated his efforts. Thank you for this five-star review and recommendation. Regards, Bobby Preston - Owner bpreston@prestonauto.com

July 09, 2013

T and Jamie are phenomenal!! Knowledgeable, friendly, realistic and not pushy! What more can you ask for in a car buying experience? My wife and I feel great about our purchase and will highly recomme More

by salvoryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tashan Rankin
Jul 10, 2013 -

Preston Chrysler Dodge Jeep Ram responded

Thanks so much for this five-star rating! We believe in doing everything possible to make sure our customers are happy. You have indicated that you had a great experience and this pleases us immensely. We appreciate your business. Regards, Bobby Preston - Owner bpreston@prestonauto.com

June 19, 2013

They are very fast, friendly, and sale cars at a decent price! The car they sold me went beyond my expectations it had good milage and excelent body and style! i went to sweeney or boardman and i got medio More

by bap2128
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 20, 2013 -

Preston Chrysler Dodge Jeep Ram responded

We are pleased to learn you had a wonderful experience at our dealership. We are honored to have helped you and we thank you for this fives-star review. Our goal is to achieve 100 percent customer satisfaction and we're happy to know we reached this with you. Thank you again for your kind words. Regards, Bobby Preston - Owner bpreston@prestonauto.com

June 12, 2013

I just purchased the camry hybird xle 2013 yesterday from Preston Auto Group. My salesman John was able to give me best price compare to all other dealers around that area. I needed the car in the same day More

by ghizheng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 13, 2013 -

Preston Chrysler Dodge Jeep Ram responded

Congrats on the purchase of your Camry Hybrid! It's an excellent vehicle and we hope you continue to enjoy this vehicle for some time to come. We love helping our customers and we are pleased to know you enjoyed working with our staff. John will be pleased to hear about your visit. We appreciate your recommendation and we are honored to have you as a customer. Regards, Bobby Preston - Owner bpreston@prestonauto.com

June 05, 2013

My husband and do NOT appreciate high pressure sales and once informed of our style, we felt encouraged to purchase and a willingness to assist us in any way necessary without pushing or manipulation. We s More

by dburghardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, manager, highly experienced female finance officer
Jun 05, 2013 -

Preston Chrysler Dodge Jeep Ram responded

Thanks so much for this awesome review! We love helping our customers and we are pleased to know you enjoyed the service we provided you. We appreciate your positive review and we look forward to continuing to offer you excellent customer service in the future. Regards, Bobby Preston - Owner bpreston@prestonauto.com

June 04, 2013

Because I specifically wanted a red Rav4, I drove 120 miles to see this vehicle. It was even better than described. This almost new-2011 was priced only slightly higher than 2010 models, I had been looki More

by lopatrny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 05, 2013 -

Preston Chrysler Dodge Jeep Ram responded

Congratulations on your new Toyota RAV4! It's an excellent vehicle and we hope you continue to enjoy it. You traveled a long way to visit us and we truly appreciate this. We are happy to know we made your visit a memorable one. You are very important to us and we look forward to helping you again in the future. Thank you for this five-star rating. John will be happy to hear about your review. Regards, Bobby Preston - Owner bpreston@prestonauto.com

May 30, 2013

I got in touch with John setzer thru their online chat service about a used vehicle and possibly trading my current car towards it.. From the beginning he was very upfront and forthcoming. After answering More

by JeepGuy330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 31, 2013 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for writing us this great review! We are glad to hear that you experienced such great service working with our sales team. Please let us know if there is anything else we can do to help you. Make sure to follow us on Facebook and Twitter for current news and offers. Regards, Bobby Preston - Owner bpreston@prestonauto.com

May 29, 2013

Everything was great, they went the extra mile at every step. Extremely helpful when issues came up and worked with their people to get it all resolved. I was thirsty on the test drive and joked that I sho More

by iandrewjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 30, 2013 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for this great review! We are pleased to hear that our team was able to provide you with the great service we strive to deliver each one of our guests. Making sure our customers are comfortable and at ease are a few of our main goals. Please let us know if there is anything we can help you with! We look forward to seeing you again soon. Regards, Bobby Preston - Owner bpreston@prestonauto.com

May 23, 2013

Poor communication, the day after I bought my Jeep something went wrong and they couldn't even return a phone call to tell me that they won't fix it, I should take it to a Jeep dealer. Overpaid becau More

by hbennett1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 20, 2013

please when buying a car from preston "SHOW ME THE CAR FAX" my fault, didn't ask nor was one offered~~~they sold me a wrecked car! I paid over $13000 for a 2009 Toyota corolla for my 16 year old daug More

by bonnie666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
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