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Preston Chrysler Dodge Jeep Ram

New Castle, PA

4.2
557 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs. Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise. In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact. If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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1500 Wilmington Rd

New Castle, PA

16105

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Showing 557 reviews

November 18, 2013

I had an enjoyable experience throughout the whole process when buying my 2012 Toyota from Preston Motors! Rory Stewart was top notch, helped and answered any and every question I had. Rory went above More

by jenbarnett77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rory Stewart
Nov 18, 2013 -

Preston Chrysler Dodge Jeep Ram responded

jenbarnett77, we're so glad that we were the dealership to change your mind! We're so happy that you are so pleased with the car buying experience at Preston Motors! If you need anything, don't hesitate to give us a call! Sincerely, Stephanie Bates Customer Service Manager

November 15, 2013

Nearly all of the salesman will tell you that adding an Nearly all of the salesman will tell you that adding an after-market part will void your warranty. This statement is illegal under the MAGNUM MOSS More

by stone514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rory Stewart
November 08, 2013

I had relatively less knowledge of purchasing a car and I was initially hesitant to approach a dealer but after doing some preliminary research with the auto dealers I decided to go with Preston motors. I'm More

by ChaitanyaAwasthi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rory Stewart
Nov 08, 2013 -

Preston Chrysler Dodge Jeep Ram responded

We are so glad that you decided to visit our dealership! We're also very happy to know you enjoyed working with us. We love providing great customer service and we're happy to know you appreciated our efforts. Thanks so much for this five-star review. Sincerely, Stephanie Bates Customer Service Manager

November 06, 2013

My experience with Preston Motors was superb! I initially contacted the dealership on-line to inquire about a specific car they had listed. I was immediately contacted by Nathan Otterbacher. Our More

by jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nathan Otterbacher
Nov 06, 2013 -

Preston Chrysler Dodge Jeep Ram responded

Welcome to the Preston family, Jennifer! We're glad we provided you with a smooth buying experience! Thanks for the 5 stars! Give us a call if you need anything! Sincerely, Stephanie Bates Customer Service Manager

October 26, 2013

Rory started working right away to get me into a new car two months after the first one he sold me was totaled. Awesome job! More

by Jodiweisz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rory Stewart
Oct 26, 2013 -

Preston Chrysler Dodge Jeep Ram responded

Jodiweisz, thanks for the 5 stars! We'll always put you first! Give us a call if you need anything else! Sincerely, Stephanie Bates Customer Service Manager

October 16, 2013

I am more than happy to take time to write a review. I had small expectations on buying a late model car when I went into Preston's on Saturday, October 12, 2013. A new car would be only a dream. Rick Fer More

by AmieWilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sylvia Marsano; Jamie Elliott
Oct 16, 2013 -

Preston Chrysler Dodge Jeep Ram responded

Wow! What an awesome review! Thanks for the 5 stars, ArnieWilliams! We so glad you had such a pleasant experience working with our staff! We hope you enjoy your new car! If you need anything, don't hesitate to reach out to us! Welcome to the family! Sincerely, Stephanie Bates Customer Service Manager

October 16, 2013

Very happy with sales team that I dealt with. definitely recommend to others.. thank you for helping me out with the purchase, rory, rich, and cortny, yinz were great More

by mykoolg21077
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : rory stewart
Oct 16, 2013 -

Preston Chrysler Dodge Jeep Ram responded

We're so glad you had a positive experience with our sales team! If you ever need anything, feel free to get in touch with us! Welcome to the family! Sincerely, Stephanie Bates Customer Service Manager

October 16, 2013

Excellent dealership. Also was very pleased with our salesman Rory Stewart who helped us for the purchase of a better gas mileage vehicle. A+++ Will recommend to others. More

by Rickerguyer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rory Stewart
Oct 16, 2013 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for the 5 star review! We're so glad we could help you find a vehicle with better gas mileage! If you need anything at all, don't hesitate to give us a call! Sincerely, Stephanie Bates Customer Service Manager

October 11, 2013

brandon and the staff were very friendly.went to the dealer the day before to pick up our prius being serviced and ended up trading it in to buy a new prius. we love the prius More

by patkatuswuenschel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Ferrari
Oct 11, 2013 -

Preston Chrysler Dodge Jeep Ram responded

Thanks, patkatuswuenschel, for the 5 star review! We're so happy you made the decision to drive away in a new Prius! We know you'll love it! If you need anything, we're always here willing to put you first! Sincerely, Stephanie Bates Customer Service Manager

August 07, 2013

Going into this I was very uncomfortable. As soon as we sat at Mason's desk he really calmed our nerves. Never once in the 3 hours were we there (which is fantastic time) were we left without anything. We More

by Jmarcus2213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 08, 2013 -

Preston Chrysler Dodge Jeep Ram responded

We're so happy to know you felt comfortable during your experience and enjoyed working with Mason. We want to make sure each customer's visit is outstanding and memorable. We have achieved this goal with you and we are very happy to have earned a five-star review from you. Thank you so much for this recommendation. Regards, Bobby Preston - Owner bpreston@prestonauto.com

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