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Preston Chrysler Dodge Jeep Ram

New Castle, PA

4.2
557 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs. Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise. In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact. If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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1500 Wilmington Rd

New Castle, PA

16105

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Showing 557 reviews

November 26, 2014

ANTHONY VERONE (SALESMAN) WAS THERE TO TEST DRIVE AND THE DEAL WAS GOOD AND THE EXPERIANCE WAS SO SMOOTH , THE FIANANCING STAYED LONGER TO GET THIS DONE, AS WELL AS MY SALESMAN More

by laura.ferree.5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Verone
Nov 30, 2014 -

Preston Chrysler Dodge Jeep Ram responded

Your marvelous review means a lot to us, Laura. We appreciate your feedback and are happy to hear that Anthony and our team were able to meet your needs. At Preston Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Stephanie Bates Customer Service Manager

November 22, 2014

salesman Pain free sales process answered all my question.overall very good people. Would recommend them to anyone looking to buy or new or used vehicle. Fina More

by Mitch Campbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Verone
Nov 25, 2014 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share with us, Mitch! The goal of the Preston Toyota team is to ensure a painless, easy and enjoyable purchasing process for each of our customers. Thank you for your recommendation as well. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Facebook for access to exclusive content. Sincerely, Stephanie Bates Customer Service Manager

November 16, 2014

Easy process......delivered as promised Purchased 2015 Toyota Highlander XLE FWD and negotiated a great price with Mason over the phone before stepping foot on dealer lot. Better than TMV p More

by kmarx15301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 18, 2014 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that Cortny and Mason were able to help find the perfect vehicle for you. I am very happy to hear about your positive experience at Preston Toyota. Congratulations on the new vehicle! If you have any further needs, do not hesitate to come back in for a visit. Sincerely, Stephanie Bates Customer Service Manager

October 28, 2014

Good Dealership! John Setzer is a great guy! Was not pushy at all. Very helpful! Would definitely recommend him!!! Also we were treated very kindly, and Preston is a d More

by jerryrae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2014 -

Preston Chrysler Dodge Jeep Ram responded

Jerry, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! John is a great people person and he strives to create a positive buying experience for every customer. We understand that buying a car is an important decision and we are honored that you chose Preston Toyota. Please feel free to contact us if you have any questions about your new purchase. Sincerely, Stephanie Bates Customer Service Manager

October 26, 2014

Best Dealership! Rick Ferrari sold me my most recent car. I would not deal with anyone except him. He went far and beyond in making my shopping experience the absolu More

by Giggles5353
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 27, 2014 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Ricki went above and beyond for you; it is just an example of why he is such a great asset to our team. Thank you again and hopefully we get to see you again! Sincerely, Stephanie Bates Customer Service Manager

October 21, 2014

The perfect fit! My newly leased Toyota RAV4 came as a complete shock to me. I explained what I was looking for and Danny put hooked me up with the RAV4. I fell in l More

by ajewel4you
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walt Kustra, Daniel Torsello
Oct 22, 2014 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write about your experience with us and congratulations on your new Rav 4! I am so happy that Danny was able to help find the perfect vehicle for you. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. . Sincerely, Stephanie Bates Customer Service Manager

September 02, 2014

Buying long distance from Michigan; best experience ever Buying my 2014 Toyota FJ Cruiser from Preston Motors was without a doubt the best retail experience I have ever had, ever, for anything. I live in Sou More

by camelville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 03, 2014 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear that you left our store satisfied. We are very appreciative of your Five Star Review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Stephanie Bates Customer Service Manager

July 08, 2014

Ford Escape 2008. Excellent experence. Will be back.. Very professional, caring, I will be back.. I purchased a 2008 Ford Escape. The only problem with the SUV. The blower motor only works on high. Waitin More

by bert45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 09, 2014 -

Preston Chrysler Dodge Jeep Ram responded

Robert, it is wonderful to hear that our staff at Preston Toyota was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and please let us know if there's anything else we can do for you. Take care! Sincerely, Stephanie Bates Customer Service Manager | 718-507-5000 Ext. 271 | bbenstock@msn.com

May 31, 2014

Very satisfied with Preston I'm very satisfied with the sales process at Preston and the work done by Dave Lizanich to get us into the vehicle we desired. Although I find it a bi More

by scooter444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 02, 2014 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Dave was able to meet your needs. At Preston Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Stephanie Bates Customer Service Manager

May 29, 2014

Preston Motors Review Very satisfied with my new car buying experience. No pressure on buying this or that model. The Toyota Camry we bought is the perfect fit for both my More

by rmatt49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 30, 2014 -

Preston Chrysler Dodge Jeep Ram responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience. It is magnificent to know that our staff were able to provide you with the pressure-free and knowledgeable service that Preston Toyota is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Stephanie Bates Customer Service Manager

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