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Preston Chrysler Dodge Jeep Ram
New Castle, PA
557 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs.
Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year.
In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise.
In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact.
If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 557 reviews
February 06, 2015
The car we wanted with no hassle. We were treated with respect. Our sales person was promoted to another dealership in the middle of our order. We were kept updated and informed of t We were treated with respect. Our sales person was promoted to another dealership in the middle of our order. We were kept updated and informed of the status of our order throughout this transition. We even upgraded to a different option. More
by curt
Employees Worked With
Ed DeSantis
February 03, 2015
Excellent the entire staff was very friendly, helpful, and knowledgeable. I liked that one employee I worked with actually owned the car that we were test drivi the entire staff was very friendly, helpful, and knowledgeable. I liked that one employee I worked with actually owned the car that we were test driving. More
by Irishgal89
Employees Worked With
Daniel Torsello, Ed DeSantis
January 15, 2015
Easy to work with I would highly recommend Preston Toyota in New Castle, Pa. Brandon Ferrari was friendly, helpful and gave us a pretty good deal. This was my daughters I would highly recommend Preston Toyota in New Castle, Pa. Brandon Ferrari was friendly, helpful and gave us a pretty good deal. This was my daughters first car and they made sure to get her a payment that fit her budget. They gave us a really good value on the piece of junk trade in we gave them. They also knocked more off of the price with out us even pushing for it. I have had some bad experiences with car dealers over the years and this was not one of them. All in all this was one of the most pain free negotiation I have ever had at a car dealer. Thank you so much Brandon, we will be doing business again in the future. More
by dosche35
Employees Worked With
Brandon Ferrari
January 15, 2015
Great Buying Experience! I had a great experience trading in my car and buying my new Toyota Rav4. Very helpful and friendly! Will definitely do business with again. I had a great experience trading in my car and buying my new Toyota Rav4. Very helpful and friendly! Will definitely do business with again. More
by ahenderson09
Employees Worked With
Ed DeSantis
January 03, 2015
highlander sales rep , (rick ferrari ) was excellent and professional , tammy did a great job putting the finance package together. seamless transaction with no sales rep , (rick ferrari ) was excellent and professional , tammy did a great job putting the finance package together. seamless transaction with no waste of time. good service and a great deal ! More
by louisp
December 18, 2014
2013 Honda Accord Sport - Anthony Verone Great experience. Anthony (Salesperson) was very professional, knowledgeable and sympathetic with the process, car and my needs. The negotiations we Great experience. Anthony (Salesperson) was very professional, knowledgeable and sympathetic with the process, car and my needs. The negotiations were hassle-free and at the end, I felt both sides received what they wanted. Cortny was able to provide an interest rate better than what I walked in the door with. Lastly, the body shop jumped on my request to remove the mud flaps and did an excellent clean-up. More
by bluedevil
Employees Worked With
Body shop guy who removed the mud flaps, Anthony Verone
December 17, 2014
Easy Process Ed did a great job of matching up what I was looking for in a easy manner, even while living several states away and having to communicate on the phon Ed did a great job of matching up what I was looking for in a easy manner, even while living several states away and having to communicate on the phone. More
by merapone
Employees Worked With
Ed DeSantis
December 15, 2014
They did it! After weeks of searching for a used RAV4 that fit our needs and our budget, we finally found it through Edward DeSantis. We didn't feel any pressure. After weeks of searching for a used RAV4 that fit our needs and our budget, we finally found it through Edward DeSantis. We didn't feel any pressure. He worked with our budget constraints to provide an excellent value purchase. He also worked really hard to answer all of our questions. They've gained a long-term customer, and we live a few hours away! More
by martymiller.gfc
Employees Worked With
Ed DeSantis
December 10, 2014
Ricky was great to work with No hassles and came through with what I wanted! I have bought many cars from Ricky. Car was everything I was looking for. Thanks for a great experien No hassles and came through with what I wanted! I have bought many cars from Ricky. Car was everything I was looking for. Thanks for a great experience. More
by Spartans02
Employees Worked With
December 09, 2014
Ricki Ferrari Excellent Customer service from Ricki. The atmosphere of the whole place was great. Everyone was in a good mood, smiling, and making sure everyone w Excellent Customer service from Ricki. The atmosphere of the whole place was great. Everyone was in a good mood, smiling, and making sure everyone was well taken care of. Ricki went above and beyond to meet my needs. I am now an excited owner of 2015 Chevy Equinox!! :) :) More
by kim.gillette
Employees Worked With
