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Preston Chrysler Dodge Jeep Ram
New Castle, PA
554 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs.
Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year.
In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise.
In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact.
If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 554 reviews
June 16, 2024
Kelly was very helpful in explanation of what needed to be done, the cost, and the time it would take. She was very courteous and kept me informed throughout the the time I was there. I want her to be th be done, the cost, and the time it would take. She was very courteous and kept me informed throughout the the time I was there. I want her to be the person in the future to deal with me! More
by jan444
Verified CustomerEmployees Worked With
Kelly
June 16, 2024
I have leased my last 3 cars there, never had an issue with the service dept . Till September of 2023 and two more issues after that. Their all talk that they’ll make it right but it’s a joke really is with the service dept . Till September of 2023 and two more issues after that. Their all talk that they’ll make it right but it’s a joke really is More
by RRAND023
June 12, 2024
1st experience with service went great, second experience not so great, went in for air conditioning and chaddering noise from lower engine compartment.I have extended warranty from them with 100-dollars ded not so great, went in for air conditioning and chaddering noise from lower engine compartment.I have extended warranty from them with 100-dollars deductible and top level warranty, replaced pulleys, tensioners, belt, and water pump, great job. Air conditioning low 1/2 lb Freon , but I have to pay $158 die gnostic, $159 die test first before insurance will pay, then I said put 1/2lb Freon in to see if that’s the problem? Not till die test ‘ I said I’ll pay for it , 300 labor and 87 for 1/2lb Freon plus 158 diegnostic fee, what does insurance pay if I pay 600-over 700 for 1/2lb of Freon added to make air conditioning work? I not sure how to make sense of it really?? More
by MARKDELESS
Employees Worked With
Service
June 03, 2024
The service department was great. The service was prompt and the department kept me informed of the status. The service was prompt and the department kept me informed of the status. More
by ETANNER
Employees Worked With
May 11, 2024
Preston not only sold a quality vehicle but also stood behind their sale by promoting the life of that vehicle. behind their sale by promoting the life of that vehicle. More
by S12TICKETS
May 07, 2024
Service department was great. I look forward to taking my truck back again for its service. I look forward to taking my truck back again for its service. More
by LHUALBRIGHT13
Employees Worked With
April 19, 2024
had no issues with dealer this time but they could have done better. they could have taken time to wipe the engine where they were working. done better. they could have taken time to wipe the engine where they were working. More
by n3etv
Employees Worked With
March 29, 2024
Thanks for the excellent service, as always. Specifically, thanks to Kelly at the service desk. She kept me informed on the status of my vehicle and was very knowledgeable. I am in the servic Specifically, thanks to Kelly at the service desk. She kept me informed on the status of my vehicle and was very knowledgeable. I am in the service business and definitely appreciate her customer service skills! Thanks! More
by JOHNDESANTI
