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Preston Chrysler Dodge Jeep Ram

New Castle, PA

4.2
557 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs. Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise. In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact. If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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1500 Wilmington Rd

New Castle, PA

16105

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Showing 557 reviews

April 15, 2015

Toyota Corolla Purchase Professional and low pressure transaction. Anthony is an asset to the dealership in that he is able to answer any questions on the vehicle and goes f More

by Spor Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Verone
Apr 16, 2015 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for this fantastic review! Anthony is an asset to our team and I am very pleased to hear that he provided you with a well-informed and pleasant car-buying experience. Congrats on your new Toyota Corolla! It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter. Sincerely, Stephanie Bates Customer Service Manager 718-507-5000 Ext. 271 | bbenstock@msn.com

April 09, 2015

My purchase of my "NEW" Toyota Camry at Preston , well to sum it up was GREAT!. My salesmen (Edward Desantis) and Kevin Preston were awesome guys. They listened, they were pushy which made my car More

by Jmsnwland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Preston, Ron Vanasko (sorry for any spelling errors), Ed DeSantis
Apr 10, 2015 -

Preston Chrysler Dodge Jeep Ram responded

Thanks for writing this great review and congratulations on your new Toyota Camry! It's delightful to know that Edward and Kevin made your car-buying experience an enjoyable one. I'll be sure to pass along your compliments to them. We appreciate your business and if you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Sincerely, Stephanie Bates Customer Service Manager 718-507-5000 Ext. 271 | bbenstock@msn.com

April 06, 2015

My time is important Happy to buy from no nonsense, knowledgeable people who don't waste your time. I was educated on what I was buying and the value of it and also what m More

by bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Verone
Apr 07, 2015 -

Preston Chrysler Dodge Jeep Ram responded

Bruce, thank you for this great feedback! We're thrilled to hear that we could make your car shopping experience so wonderful! Congrats on your new vehicle! Thank you for your business and we look forward to seeing you again in the future! Sincerely, Stephanie Bates Customer Service Manager 718-507-5000 Ext. 271 | bbenstock@msn.com

April 06, 2015

Made buying experience easy and enjoyable. Anthony Verone did a great job. He took time to listen to what I was interested in, how much I was willing to spend, and understood that my primary g More

by owrey5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy (finance manager), Anthony Verone
Apr 07, 2015 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for your nice review! We're proud to offer our customers a pressure-free and pleasant shopping experience, and I'm glad to hear that was the case for you on your visit to our dealership. Anthony is an asset to our team and will be thrilled to hear that his great customer service has made another satisfied customer. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! Sincerely, Stephanie Bates Customer Service Manager 718-507-5000 Ext. 271 | bbenstock@msn.com

March 30, 2015

All day wait for service As a repeat Toyota customer, I have been to all of the Toyota dealerships in and around Pittsburgh. This dealership has by far the worst service I ha More

by Amy Nezzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Colella
March 13, 2015

Highly Recommend This Dealership! This was the best car buying experience I have ever had. I got a quality car within my budget and was satisfied with all aspects of service. More

by KD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 13, 2015 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% in all areas of our dealership. We look forward to working with you again. Take care! 718-507-5000 Ext. 271 | bbenstock@msn.com

March 01, 2015

Very friendly customer service! I was looking for my first car and found one online that I was interested in. Anthony Verone got back to me within 15 minutes and called me the very n More

by Allie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Verone
Mar 02, 2015 -

Preston Chrysler Dodge Jeep Ram responded

Allie, I am happy to hear that your time spent with Anthony was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. 718-507-5000 Ext. 271 | bbenstock@msn.com

February 27, 2015

Worth the drive! Found the Tundra i've been looking for here at Preston on their website. After speaking with Salesman John Setzer a couple times, it was defiantly wo More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy H.
Mar 02, 2015 -

Preston Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to provide such great feedback, Ben. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that John and Tammy were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. 718-507-5000 Ext. 271 | bbenstock@msn.com

February 16, 2015

My new Toyota My Salesman Anthony Varone was extremely helpful. He took the time to listen and go over everything with us. He was not a bit pushy. His honesty with More

by Patience
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Verone
Feb 18, 2015 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Anthony was so positive. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us. Sincerely, Stephanie Bates Customer Service Manager

February 07, 2015

Thans Anthony! My husband and I came up to New Castle (from Pittsburgh) because your dealership had a Toyota 4Runner TRD Pro in stock and we really wanted to look at More

by alm611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy, Walt, Anthony Verone
Feb 09, 2015 -

Preston Chrysler Dodge Jeep Ram responded

Amy, congratulations on your new vehicle! I am happy to hear you are enjoying your purchase. At Preston Toyota, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Tammy and Anthony were able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing needs. Sincerely, Stephanie Bates Customer Service Manager

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