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Preston Chrysler Dodge Jeep Ram

New Castle, PA

4.2
557 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs. Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise. In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact. If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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1500 Wilmington Rd

New Castle, PA

16105

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Showing 557 reviews

May 12, 2015

Great first car-buying experience! I went to purchase my first vehicle and took my dad with me. We had the pleasure of dealing with Anthony Verone. He was very knowledgable and willing More

by TiffanyC
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Verone
May 13, 2015 -

Preston Chrysler Dodge Jeep Ram responded

It was a pleasure to read about your first buying experience working with Anthony. Congratulations on your new vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Stephanie Bates Customer Service Manager

May 11, 2015

I just had planned on getting my carwashed.. About 2 years ago, I purchased a Corolla from Danny Torsello at Preston's. He went out of his way to be sure I got what I needed and help me with anyt More

by niikkayx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Torsello, Nick Turco
May 13, 2015 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Danny and Nick were able to meet your needs. At the dealership, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Stephanie Bates Customer Service Manager

May 11, 2015

Buyer's Assistant is more like it. Driving away feeling that you got a fair deal and not robbed is a good thing, and that's why I'll be going back to Preston Toyota for my next purchase More

by Texas Ranger
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Ferrari
May 13, 2015 -

Preston Chrysler Dodge Jeep Ram responded

I sincerely thank you for going out of your way to write this review about the dealership. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Sincerely, Stephanie Bates Customer Service Manager

May 09, 2015

Tessa gets it done !!!! Excellent service for someone buying a vehicle. My sales person was Tessa Fairburn, who did an outstanding job on getting me my "new" used vehicle !!! More

by jmonk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa Fairburn
May 12, 2015 -

Preston Chrysler Dodge Jeep Ram responded

What an enjoyable review to read! It is reassuring to know that Tessa provided you with a hassle-free and welcoming shopping experience. Preston Toyota’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Congratulations on your 2011 Nissan Pathfinder! Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Stephanie Bates Customer Service Manager  

May 06, 2015

Worst Service I Have Ever Experienced of Any Brand Wait times seem to run an hour plus, before they even begin to look at your vehicle, even with an appointmen. Staff is rude and unprofessional. The bu More

by FLF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Colella
May 04, 2015

T Rankin goes the extra mile ! Stopped to look at a car 15minutes before closing on a Friday. Only wanted to look, but T took us for a test drive and helped us make the deal that n More

by civic09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tashan Rankin
May 05, 2015 -

Preston Chrysler Dodge Jeep Ram responded

Our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! We will be certain to share your compliments to Tashan. Happy driving! Sincerely, Stephanie Bates Customer Service Manager

May 01, 2015

Lets make a deal My stepson recently purchased a Corolla from Brandon after dealing for the right price. After I heard of his deal, I went to Preston Motors to talk More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Ferrari
May 05, 2015 -

Preston Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that Brandon was able to gain your trust in our business. We look forward to working with you again! Enjoy your new Corolla! Sincerely, Stephanie Bates Customer Service Manager

April 27, 2015

Anthony Bailey sealed the deal ! Anthony Bailey was great. My wife and I were pleasantly surprised at his no pressure approach, yet he was eager to answer our questions and offer us More

by Lee and Jeanie W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bailey /Sales
April 19, 2015

Preston is not a typical dealership. Anthony Bailey and the Preston Team went out of their way to make our first experience with Preston one that will have us returning again and again. W More

by Mark-Debbie O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Bailey, Tammy, Tashan
April 18, 2015

Not pleased! John Setzer made promises he could not keep; referral funds to my mother who bought a car from Sarge. We initially planned to see Sarge. He also said More

by Toyota101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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