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Preston Chrysler Dodge Jeep Ram

New Castle, PA

4.2
557 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs. Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise. In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact. If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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1500 Wilmington Rd

New Castle, PA

16105

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Showing 557 reviews

October 06, 2015

New 2016 Jeep Cherokee Rick Ferrari was a tremendous help throughout the entire process. He put me in the car that I wanted for the price that I needed. You can tell from th More

by CJNocera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 08, 2015 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for writing about your visit with us and congratulations on your new 2016 Jeep Cherokee! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Rick is an asset to Preston Toyota and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Stephanie Bates Customer Service Manager

October 02, 2015

great service We went to look at a van we found on the internet and found much more. Every person we encountered on our visit to Preston's was very nice and helpful More

by THCyph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Ferrari, and Valerie
September 25, 2015

No B.S. They got me in the car that I wanted at a fair price and gave me what I expected from my trade in. Rick Ferrari was on the ball from start to finish, More

by ecspeaks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tammy Hayhurst
Oct 06, 2015 -

Preston Chrysler Dodge Jeep Ram responded

Congratulations on your new purchase! I hope you are continuing to enjoy your car! It's wonderful to know that you feel confident in your decision to choose Preston Toyota as your dealer. We appreciate your feedback and are happy to hear that Rick and Tammy were able to meet your needs. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Stephanie Bates Customer Service Manager

September 05, 2015

Purchasing my New Red Rav4 My experience with the kind and very accommodating employees of Preston Motors was great. I appreciated how they dealt with me and really tried to ge More

by stocklin,barb913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Carr, Tammy Hayhurst
Sep 07, 2015 -

Preston Chrysler Dodge Jeep Ram responded

Thank you, we love hearing about customers that have a great experience at Preston Toyota and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Congratulations to your new red Rav4. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Stephanie Bates Customer Service Manager

August 27, 2015

Great Preston experience The staff at Preston was very helpful. They strived hard to get me the best price for my trade and for a new vehicle. They did there very best to make More

by DanTheMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Turco
Aug 28, 2015 -

Preston Chrysler Dodge Jeep Ram responded

I sincerely thank you for going out of your way to write this review about Preston Toyota. We understand that one thing people desire most about their car buying experience is that it is comfortable and pressure free. We try to create that environment for each and every customer. I hope you enjoy your new truck. If you have any further needs, please come back to see us. Sincerely, Stephanie Bates Customer Service Manager

August 05, 2015

Best experience ever! Anthony Bailey was very helpful in getting us in the car we wanted. Everyone there is very friendly. Thank you all very much for all of your help! I w More

by Jsteveson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Bailey
Aug 09, 2015 -

Preston Chrysler Dodge Jeep Ram responded

All of us at Preston Toyota congratulate you on your new car and appreciate the opportunity you presented to earn your business! Anthony is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again. Sincerely, Stephanie Bates Customer Service Manager

July 29, 2015

Makes Car Leasing/Buying Experience easy Anthony Bailey and Preston made my experience great; they gave me a fair price for my trade in vehicle in writing and there was no nonsense on the le More

by Candyxb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Bailey
July 26, 2015

Outstanding I recently leased a Toyota Rav4 Limited. I worked with Rick Ferrari and Kevin Preston and was very pleased with their response to my requests. Thro More

by official1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Peters and Brad Cain, Kevin Preston
Jul 28, 2015 -

Preston Chrysler Dodge Jeep Ram responded

Congratulations on your new Rav4! Thank you for taking the time to write about your experience. It is magnificent to know that Rick, Kevin, and the rest of our staff were able to provide you with the pressure-free and knowledgeable service that Preston Toyota is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next visit, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Stephanie Bates Customer Service Manager

July 21, 2015

very satisfied customers Everyone we encountered in purchasing our truck was helpful, knowledgable, and great to deal with. Nick, Rory, and Chuck all made buying this vehic More

by james161
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Turco, Chuck Warren, Rory Stewart
July 02, 2015

Second Toyota Corolla Le I Leased!!! I leased a Toyota Corolla LE 2012 in Sept. 2012; this was my first experience leasing a vehicle; The sales associates were so helpful and I was so hap More

by StarbrightLyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Preston, Sarge McCool
Jul 03, 2015 -

Preston Chrysler Dodge Jeep Ram responded

It was a pleasure to read about your first leasing experience working with our team. Congratulations on your new vehicle! It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Stephanie Bates Customer Service Manager

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