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Preston Chrysler Dodge Jeep Ram

New Castle, PA

4.2
557 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs. Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise. In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact. If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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1500 Wilmington Rd

New Castle, PA

16105

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Showing 557 reviews

February 08, 2016

New Car Purchase My overall experience at Preston Motors was positive. Nick was very friendly and helpful. I bought a car I never would have expected to, but it's on More

by CarynM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Turco
Feb 08, 2016 -

Preston Chrysler Dodge Jeep Ram responded

Caryn, thanks for this marvelous review and congratulations on your new car! We are so pleased that Nick was able to provide you with such exceptional service. If there's ever anything we can do for you, please come back and see us! Sincerely, Stephanie Bates Customer Service Manager

February 03, 2016

Great experience!! Very pleased Great service !!! Rick Ferrari is absolutely awesome!!! Can't say enough good about him and the others at Preston Toyota!! Will recommend Rick to a More

by lkyplum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2016 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for leaving us this review. We are very happy to hear that Rick and the rest of our team could help get you set up with the perfect new Rav4 for you. We really appreciate your recommendations. If there is anything more we can do for you please feel free to come back and see us anytime! Take care. Sincerely, Stephanie Bates Customer Service Manager

January 24, 2016

Bought a minivan Had a good experience working with Nick Turco and Rick Ferrari while buying a 2015 AWD LE Toyota Sienna. Test drove and purchased December 2015. More

by anon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Turco
Jan 26, 2016 -

Preston Chrysler Dodge Jeep Ram responded

Anon, we appreciate you taking time to leave us a great review! We are pleased to hear Nick and Rick did a great job in assisting you in your purchase. Enjoy your new Sienna! If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Stephanie Bates Customer Service Manager

January 10, 2016

What a great dealer to deal with!!!! I was at home shopping for a newer Toyota Tundra and found couple worth looking more into, that how I got hooked up Tashan Rankin & Ricki Ferrari at P More

by Dirtybear1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tashan Rankin
Jan 13, 2016 -

Preston Chrysler Dodge Jeep Ram responded

We appreciate you taking time to leave us a great review! We are pleased to hear Tashan and Ricki did a great job in assisting you in your purchase. Thank you for traveling from quite a distance just to do business with us. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Stephanie Bates Customer Service Manager

December 15, 2015

GREAT CUSTOMER SERVICE!!! We are thrilled with our new vehicle. Our salesman, Nick was absolutely awesome. He followed up on each promise and made sure we felt welcome. I wo More

by rpresto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick.
December 13, 2015

Easy as buying groceries! My first contact with Preston's was with Kevin Bertilacci at the Boardman Toyota store. I had seen a Corolla on line and was uncertain about somethin More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Bondi, Walt Kustra, Anthony Bailey
Dec 15, 2015 -

Preston Chrysler Dodge Jeep Ram responded

Pam, thank you for taking the time to write about your experience with us! At Preston Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Kevin, Gina, Anthony, and Walt were able to meet your expectations. We really appreciate your recommendations and hope you enjoy your purchase! Sincerely, Stephanie Bates Customer Service Manager

December 06, 2015

car buying experience not knowing anything about buying a Rav 4 I had full trust in Rick Ferrari and the dealership to not take advantage of me they made me feel right a More

by dlbdmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2015 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for this great review, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that Rick assisted you in such an efficient manner.  Please feel free to contact us if you have any questions on your Rav 4. Enjoy! Sincerely, Stephanie Bates Customer Service Manager

November 26, 2015

Purchasing made easy Knowledgeable and helpful staff. Nick was willing to go out of his way to make us comfortable during the buying process. Have no doubt next vehicle wi More

by Thompson RAV4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Turco
Nov 29, 2015 -

Preston Chrysler Dodge Jeep Ram responded

At Preston Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience and it’s wonderful to hear that Nick did just that for you. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Stephanie Bates Customer Service Manager

November 21, 2015

looking for car walt kustra and rick and marici .and nick took great care of us we wanted a honda pilot used. we drove one and bought it those folks are fantastic... More

by skooter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : marci great lady, Walt Kustra, Nick Turco
Nov 24, 2015 -

Preston Chrysler Dodge Jeep Ram responded

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that Walt, Ricki, Marci and Nick assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Stephanie Bates Customer Service Manager

October 23, 2015

Making a deal We went to Preston to see Rick Ferrari to trade in one car and turn in a lease for a new one. He was wonderful. He took the time to explain and show u More

by Fritzcarlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Ferrari, Walt Kustra
Oct 27, 2015 -

Preston Chrysler Dodge Jeep Ram responded

Congratulations on your new car! Rick is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Sincerely, Stephanie Bates Customer Service Manager

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