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Preston Chrysler Dodge Jeep Ram

New Castle, PA

4.2
557 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs. Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise. In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact. If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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1500 Wilmington Rd

New Castle, PA

16105

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Showing 557 reviews

August 04, 2016

Excellent!! Brandon Marinelli and the rest of the personnel at Preston Toyota of New Castle were very patient with me as I decided what I wanted to buy & when. I More

by 4 Runner Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Marinelli
Aug 10, 2016 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this 5-star review. We strive to provide excellent customer service to all our guests and are glad to hear that Brandon helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Stephanie Bates Customer Service Manager

July 29, 2016

Very Pleased awesome Experience Just my whole experience was really great. Nick Turco is who i deal with, he was awesome very professional, honest and fair guy appreciated everything More

by GarretMichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Turco
Aug 03, 2016 -

Preston Chrysler Dodge Jeep Ram responded

Garret, it is wonderful to hear that Nick was able to provide you with a great experience! We really appreciate this feedback and we will share it with the team. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Stephanie Bates Customer Service Manager

July 27, 2016

Treated like family Rick Ferrari is the best . We have purchased several vehicles over the years and Rick and the entire staff at Preston's treat you like family . They b More

by Kevinlink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2016 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for this excellent review, Kevin. We are so happy to hear that Rick could make you feel like a part of the Preston Toyota family with your recent purchase. We hope you are enjoying your new car. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely, Stephanie Bates Customer Service Manager

July 24, 2016

Very Pleased My wife and I was very pleased with Rick F. He was professional, honest and fair. He came thru and got a vehicle that my wife and I will be happy wit More

by Graz101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2016 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for this great review! We're excited to hear that Rick took care of you! He is a great asset and we appreciate all he does. Thank you again and we look forward to working with you again in the future! Sincerely, Stephanie Bates Customer Service Manager

July 18, 2016

Car buying I had a great experience with Anthony Bailey. He was very helpful. He made my experience a good one. I told him what I wanted and he listened and made More

by Hethr11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Bailey
Jul 19, 2016 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that Anthony was able to make it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car and make sure to like us on Facebook to get a hold of the latest deals. Sincerely, Stephanie Bates Customer Service Manager

July 12, 2016

Excellent dealership! Nick Turco was the best car salesman my family and I have ever worked with. He was not pushy and he did everything in his power to make sure I was get More

by aeh63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Turco
Jul 14, 2016 -

Preston Chrysler Dodge Jeep Ram responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It's great to know Nick was able to provide you with the pressure-free and knowledgeable service Preston Toyota is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next service appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook likers. Sincerely, Stephanie Bates Customer Service Manager

July 10, 2016

EXCELLENT Have bought only new cars at Preston's for 25 years I don't even consider going elsewhere Ricki Ferrari & Kevin Preston were great to deal with More

by Pleased customer!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Preston
Jul 12, 2016 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you over the last 25 years and we look forward to the next years! We truly thank you again and we'll see you again soon! Sincerely, Stephanie Bates Customer Service Manager

July 04, 2016

liked the experience. It was long but satisfying. The people there were wonderful to me. I came looking for a quality vehicle and I saw it right awayand was waited onimmedi More

by cameron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2016 -

Preston Chrysler Dodge Jeep Ram responded

Cameron, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the car buying experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Sincerely, Stephanie Bates Customer Service Manager

June 28, 2016

Very professional and easy to deal with I have had very good experiences with Rick Ferrari and Preston in the past which brought me back again. I was also pleased with the direct contact gi More

by toyota4321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2016 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Regards, Allison Brady President and General Manager allison@palmieroautogroup.com

June 23, 2016

Excellent Dealership Preston Motors gave fantastic personal service as always. We have been loyal customers for over 20 years. We highly recommend this dealership for your More

by Ron&Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Preston
Jun 29, 2016 -

Preston Chrysler Dodge Jeep Ram responded

Ron & Pat, thank you so much for the great review of your experience at our dealership. All of the employees appreciate your loyalty. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Allison Brady President and General Manager allison@palmieroautogroup.com

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