Preston Chrysler Dodge Jeep Ram
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Tried selling me a part I didn’t need in order to pass inspection. Mechanic said my exhaust manifold was leaking. But when I asked him to show me as I was listening too,he said it’s not doing it now. inspection. Mechanic said my exhaust manifold was leaking. But when I asked him to show me as I was listening too,he said it’s not doing it now. More
It was nice. Finished right on time. And no charge. I didn’t know that. The young guy at the desk was very nice. Finished right on time. And no charge. I didn’t know that. The young guy at the desk was very nice. More
This is for Preston Toyota, I leased a 2022 Tacoma from this dealership and was called back in for early return with four months left on my current lease and given a $1500 coupon. When negotiating for a 20 this dealership and was called back in for early return with four months left on my current lease and given a $1500 coupon. When negotiating for a 2024 Tacoma special $329 a month with $3199 down. I was told I would be upside down $1900 and need $4800 down and $450 + a month for a new lease. I would not buy a key chain from this dealer Don’t trust the coupon More
Kelly was very helpful in explanation of what needed to be done, the cost, and the time it would take. She was very courteous and kept me informed throughout the the time I was there. I want her to be th be done, the cost, and the time it would take. She was very courteous and kept me informed throughout the the time I was there. I want her to be the person in the future to deal with me! More
I have leased my last 3 cars there, never had an issue with the service dept . Till September of 2023 and two more issues after that. Their all talk that they’ll make it right but it’s a joke really is with the service dept . Till September of 2023 and two more issues after that. Their all talk that they’ll make it right but it’s a joke really is More
1st experience with service went great, second experience not so great, went in for air conditioning and chaddering noise from lower engine compartment.I have extended warranty from them with 100-dollars ded not so great, went in for air conditioning and chaddering noise from lower engine compartment.I have extended warranty from them with 100-dollars deductible and top level warranty, replaced pulleys, tensioners, belt, and water pump, great job. Air conditioning low 1/2 lb Freon , but I have to pay $158 die gnostic, $159 die test first before insurance will pay, then I said put 1/2lb Freon in to see if that’s the problem? Not till die test ‘ I said I’ll pay for it , 300 labor and 87 for 1/2lb Freon plus 158 diegnostic fee, what does insurance pay if I pay 600-over 700 for 1/2lb of Freon added to make air conditioning work? I not sure how to make sense of it really?? More
The service department was great. The service was prompt and the department kept me informed of the status. The service was prompt and the department kept me informed of the status. More
Preston not only sold a quality vehicle but also stood behind their sale by promoting the life of that vehicle. behind their sale by promoting the life of that vehicle. More
Service department was great. I look forward to taking my truck back again for its service. I look forward to taking my truck back again for its service. More