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Preston Chrysler Dodge Jeep Ram

New Castle, PA

4.2
548 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs. Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise. In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact. If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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1500 Wilmington Rd

New Castle, PA

16105

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Showing 548 reviews

August 24, 2024

Tried selling me a part I didn’t need in order to pass inspection. Mechanic said my exhaust manifold was leaking. But when I asked him to show me as I was listening too,he said it’s not doing it now. More

by right2bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gino Service Manager
August 17, 2024

It was nice. Finished right on time. And no charge. I didn’t know that. The young guy at the desk was very nice. More

by LAKEFRONT31
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bobby Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

This is for Preston Toyota, I leased a 2022 Tacoma from this dealership and was called back in for early return with four months left on my current lease and given a $1500 coupon. When negotiating for a 20 More

by piveronas98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bobby Dovidio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Curry
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2024

I usually get the inspection data that has the tire depth, etc but not this time. More

by DAVID.FOUNTAIN
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Donno
June 16, 2024

Kelly was very helpful in explanation of what needed to be done, the cost, and the time it would take. She was very courteous and kept me informed throughout the the time I was there. I want her to be th More

by jan444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
June 16, 2024

I have leased my last 3 cars there, never had an issue with the service dept . Till September of 2023 and two more issues after that. Their all talk that they’ll make it right but it’s a joke really is More

by RRAND023
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Dierfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

1st experience with service went great, second experience not so great, went in for air conditioning and chaddering noise from lower engine compartment.I have extended warranty from them with 100-dollars ded More

by MARKDELESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
June 03, 2024

The service department was great. The service was prompt and the department kept me informed of the status. More

by ETANNER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Preston not only sold a quality vehicle but also stood behind their sale by promoting the life of that vehicle. More

by S12TICKETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Dovidio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly in service dept.
May 07, 2024

Service department was great. I look forward to taking my truck back again for its service. More

by LHUALBRIGHT13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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