Preston Chrysler Dodge Jeep Ram

Wonderful car buying experience. They were quik, friendly and reasonable. Are Sales Guy Ty Johnson went out of his way to get us are new truck and made us feel at home. I will buy all my vehicles there. Than and reasonable. Are Sales Guy Ty Johnson went out of his way to get us are new truck and made us feel at home. I will buy all my vehicles there. Thank you so much❤️ More

If I could rate this dealership any lower than a 1-Star, I certainly would. Preston Toyota of New Castle does not lead by their statement, "We aim to be more than a dealership. We aim to be a pillar of the I certainly would. Preston Toyota of New Castle does not lead by their statement, "We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact." The only thing that I can see that this dealership "aims to do" is to take advantage of the elderly and accuse them of fraud. My father and his wife purchased a 2019 Toyota Camry with 14,000 miles on it in September 2020. The Camry supposedly was "inspected" (I use that term loosely) in August to "pass" state inspection. They had driven less than 300 miles on those tires when my father was sitting in the vehicle waiting for his wife to finish a doctor's appointment when a bystander at a doctor's appointment walked by and got his attention and stated, "that the steel belts were showing. My father got out of the car, and both gentlemen looked at the tires. All four tires were in terrible condition and were extremely dangerous to drive on."There is NO WAY that the tires on that vehicle at the time of purchase were the same tires that passed "inspection" in August. When my father and wife took the Camry back to the dealership, the employees were not only rude but insisted that they "must have driven pretty far." for the tires to be in that condition. The odometer proved differently. The comments continued to be snotty; the employees told them that tires were not covered under warranty and had the audacity to accuse my father and wife of changing the tires. It would appear that an employee decided that the rims and tires that were initially on the Camry were nice, and no one would know the difference if they swapped them to these death trap tires after the Camry "passed inspection." To add insult to injury, the dealership employees offered my father and his wife the option of purchasing three new tires and getting the fourth tire free as their "solution." It sounds like a good scam they have going on at Preston Toyota. I DO NOT Recommend ANYONE to use this dealership, and if you do, BUYER BEWARE!! I will continue to write negative reviews on every social media platform and file a BBB report until this matter is corrected to my father and his wife's satisfaction. My father and his wife may not have the strength or means to fight a "well-known" dealership, but I do, and I refuse to allow them to be taken advantage of or any other elderly person for that matter. More

Rick Ferrari was our salesman and he was with us every step of the way until we got the deal we wanted. He really came through for us when he had our vehicle delivered to our front door the next morning step of the way until we got the deal we wanted. He really came through for us when he had our vehicle delivered to our front door the next morning and we live almost 100 miles away!!! unbelievable!! He is a true salesman, and the rest of the staff were great too!! the truck is wonderful!! thank you More

Awesome experience buying this car! Everyone was so helpful, polite and knowledgeable. I’ve purchased vehicles from Preston’s on numerous occasions and have always had a most favorable experience. helpful, polite and knowledgeable. I’ve purchased vehicles from Preston’s on numerous occasions and have always had a most favorable experience. More

Very Satisfied If you are buying a car, do yourself a favor and visit Preston Toyota and ask for Rick Ferrari. I just purchased a 2020 Toyota Rav 4, my third car I p If you are buying a car, do yourself a favor and visit Preston Toyota and ask for Rick Ferrari. I just purchased a 2020 Toyota Rav 4, my third car I purchased from Ricky. He does what he says he will do, there is no pressure, and lastly he listens and wants to do what is best for his customers, not just make the sale. Ricky passed me off to Anthony Jafelice in the finance department, the entire process was professional and efficient. Anthony listened to my concerns and he helped me make the right decisions with no pressure. I drove an hour to buy from Ricky, and it was the right decision. I am very happy with my car and very satisfied with the service I received from Ricky and Anthony. Julie More

Knowledgeable and friendly Our salesman was Nick Turco. He was very easy to deal with during our purchase of a new Highlander. He answered all of our questions and concerns. I Our salesman was Nick Turco. He was very easy to deal with during our purchase of a new Highlander. He answered all of our questions and concerns. It was a very relaxed atmosphere. He was extremely accommodating to both my wife and me. It was like we were visiting him in an informal setting and not sitting in a new car dealership. We also dealt with Ravi Amina concerning the financing and title paper work. Again, very knowledgeable and answered all of our questions. The relaxed, friendly atmosphere was evident with Ravi. We also met Rick Ferrari and engaged in conversation with him. Same results as with Nick and Ravi. We were also treated very well and mannerly with Jeff Swanson (Service advisor) and Matt (our mechanic) in the service department concerning work being done on our older car. Mr. Preston needs to be commended for having this atmosphere prevalent throughout his dealership. My wife Roberta and I want to wish these individuals mentioned above, and all of the Preston Toyota family employees a very healthy and successful 2019! Sincerely, Carl & Roberta Caironi More

Purchase of new car Not sure of which vehicle we wanted to buy, Rick Ferrari let me test multiple vehicles until I decided on a new Camry XES. He was very helpful and nev Not sure of which vehicle we wanted to buy, Rick Ferrari let me test multiple vehicles until I decided on a new Camry XES. He was very helpful and never pushy. MR. Amina in finance was very informative and professional. Kevin and Rick worked with me to finalize the deal. It was a good experience. More

Good Experience Keith was very helpful and knowledgable! We found him to be very pleasant and gave us time to think about our decision! Don't care for pushy salespeo Keith was very helpful and knowledgable! We found him to be very pleasant and gave us time to think about our decision! Don't care for pushy salespeople so this was a good experience for us. More

Got a new car They were very helpful in finding the right car and deal that was good for getting a deal that would work for my credit and what I could afford They were very helpful in finding the right car and deal that was good for getting a deal that would work for my credit and what I could afford More