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Preston Chrysler Dodge Jeep Ram

New Castle, PA

4.2
563 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs. Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise. In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact. If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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1500 Wilmington Rd

New Castle, PA

16105

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Showing 563 reviews

February 26, 2023

Awful ; rude. Bought a 2020 Rav 4 TRD Told we could wash it anytime . Go to the car wash today and was told by Bob Peters who “runs the place” that no we could More

by ludehappy888
Sales Price Transparency
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Recommend Dealer
No
Employees Worked With
Ricki Ferrari
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Peters
February 01, 2023

Great experience, staff are professional, courteous and accommodating. Would definitely recommend to my family and friends. More

by DC
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Recommend Dealer
Yes
Employees Worked With
Daniel
December 20, 2022

Great service they were very Good service and nice i like the service very nice More

by terrypenwell
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Recommend Dealer
Yes
Employees Worked With
Matthew Colella, Jamie McDanel, Matt Erickson, Mike Roth, Nick Grazziani, Brian Reiter
December 16, 2022

Friendly with great service and good communication via text and phone. Always return car cleaned and aren’t always trying to upsell a service. More

by chri5s
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Erickson
November 14, 2022

Danielle made our trip for a check up very stress free and completed quickly. Everyone was so friendly. More

by Suelou
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Danielle
September 24, 2022

See Becky in Service for always fast courteous service. Done right the first time. I'll be back. More

by srennie25
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Price
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Recommend Dealer
Yes
Employees Worked With
Becky Coates
September 20, 2022

Very good dealership. I have dealt with several Preston garages and all of them are great. More

by Robert.ramp43
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel
August 24, 2022

Daniel was a fantastic professional who does his job extremely well and very curations and friendly More

by Nick
Customer Service
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Price
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Recommend Dealer
Yes
Employees Worked With
Matthew Colella
July 01, 2021

Matthew did an awesome job selling us a new camry very courteous and helpful More

by Dlfelt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sellers
Jul 06, 2021 -

Preston Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Walt Kustra - General Sales Manager - 724-730-0257

January 21, 2021

I have been buying card from this dealer for years. Of late their service department has been horrible. I would strongly urge customers to avoid this dealership and service center. More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Preston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie McDanel, Mike Roth
Jan 25, 2021 -

Preston Chrysler Dodge Jeep Ram responded

We value the opportunity to learn of your experience here at Preston Toyota. I would appreciate the opportunity to amend any issues. If you could please contact me at your earliest convenience, I would like to discuss this further with you and attempt to make things right. Mike Roth - Service Manager - 724-730-3114

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