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Preston Chrysler Dodge Jeep Ram
New Castle, PA
558 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs.
Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year.
In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise.
In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact.
If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 558 reviews
August 02, 2023
We appreciate the great service we receive there. They are friendly, professional and knowledgeable. We prefer to travel to their location instead of a service center near home because of the service They are friendly, professional and knowledgeable. We prefer to travel to their location instead of a service center near home because of the service we receive. We have leased from them twice already and will continue to do so in the future. As will our daughters when they're ready to lease their first vehicle. Thank you Preston Chrysler Dodge Jeep Ram of New Castle! We appreciate you all! More
by MTCreations
Verified Customer
July 29, 2023
friendly, professional dependable and knowledgeable service center. I travel longer just to get their quality service, rather than another RAM dealership that is closer to me. service center. I travel longer just to get their quality service, rather than another RAM dealership that is closer to me. More
by WESTERNPENNSYLVANIAN
Employees Worked With
JOE KOSCIUSZKO
July 29, 2023
Buying a vehicle here was a pleasant, stress-free experience. Everyone was friendly and helpful, especially navigating the tech side of my new Compass. I appreciated the location since it was easy to experience. Everyone was friendly and helpful, especially navigating the tech side of my new Compass. I appreciated the location since it was easy to get to rather than going anywhere near Pittsburgh. More
by LHOUSTON5513
July 25, 2023
Preston Chrysler Dodge Jeep Ram is always the absolute BEST place for all of our needs whether it is service, buying or just a quick question on our vehicles! We have bought over 29 Vehicles from Preston BEST place for all of our needs whether it is service, buying or just a quick question on our vehicles! We have bought over 29 Vehicles from Preston and would NOT go anywhere else because of the respect we get from the owner, Bob Preston General Manager, Bobby Peters! More
by Villani1198
Employees Worked With
Other Employees :
Bobby peters, Bob Preston
July 19, 2023
Usually dealership is very accommodating. This last trip was terrible. Took too long for service. This last trip was terrible. Took too long for service. More
by MIPPOL
July 18, 2023
Great help from Daniel. Pleasant employees and comfortable waiting area. Wait time was minimal. Actually told me why my tire was leaking air!! Pleasant employees and comfortable waiting area. Wait time was minimal. Actually told me why my tire was leaking air!! More
by pgettings
Employees Worked With
Daniel
July 15, 2023
Have dealt with call backs for cars over the years and it always goes well. This time was very easy, people are nice to deal with., always goes well. This time was very easy, people are nice to deal with., More
by DIDIANOLYNN5
Employees Worked With
Call back for Mr Jeep Renegade, was fixed in a timely manner
July 10, 2023
Pleased to have my Jeep serviced with an extra key fob. The time table was a little longer than what I was originally told. Fortunately, I didn’t have to be anywhere. The time table was a little longer than what I was originally told. Fortunately, I didn’t have to be anywhere. More
by BETSY.W.WALTERS
Employees Worked With
Joseph
July 08, 2023
I hear crickets. No response from anyone about losing my center caps after I had my tires rotated....Def not a happy customer, but I guess you don't need our business No response from anyone about losing my center caps after I had my tires rotated....Def not a happy customer, but I guess you don't need our business?!?!?!? More
by FRED_BONNIE
Employees Worked With
