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Preston Chrysler Dodge Jeep Ram

New Castle, PA

4.2
558 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs. Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise. In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact. If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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1500 Wilmington Rd

New Castle, PA

16105

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Showing 558 reviews

January 16, 2025

Professional staff who made the buying experience very simple and straightforward. It was a pleasure working with them to lease my new truck. More

by BPAGS078
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bobby Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Fredrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Rodgers
January 09, 2025

Fast and friendly service, did not have to wait too long. Very professional and personal. Thank you More

by ASIGNORIELLO
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Recommend Dealer
Yes
Employees Worked With
Friendemic Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Received excellent and courteous service. . I was very pleased with the timely repair and oil change. More

by AMARCO1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jordan in service
December 24, 2024

Very friendly and helpful employees. The facility is always well kept. They listen to your needs. More

by PENWEKA15
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Laura Fredrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braeden Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Howard, Bryce Dolquist
December 21, 2024

Jared and I spoke by telephone and he was very helpful and provided me with all the information I requested. Everyone was very professional and treated me with respect. More

by CMATTEO2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braeden Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Warso
December 17, 2024

Everyone was very helpful and worked very hard to get me the best deal on my new Jeep More

by CMATTEO2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braeden Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

The service I received from the Service Department was excellent. Kelly, the service agent assigned to me, informed me daily about what was happening with the vehicle. The technician who replaced my tra More

by jan444
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Bobby Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Very pleasant group. Did not push us in any way. Issues: Remote start doesn't work and vehicle pulls to the right needing an alignment. More

by JPADEN0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Pherson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Fredrickson
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

very nice and informative staff and reasonable pricing. We are happy with our purchasing experience. Would recommend to others for future sales inquiries. More

by JACK.GALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Mciltrot , Bill Rogers , Shane
December 07, 2024

Communication between customer and service sucks. Text were not answered we were not kept update on repairs. Have had the car for around 3 weeks and garage had car for over a week and a half. More

by KENDRAWANNER
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Braeden Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill and bryce
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