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Preston Chrysler Dodge Jeep Ram
New Castle, PA
553 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs.
Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year.
In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise.
In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact.
If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 553 reviews
December 17, 2024
Everyone was very helpful and worked very hard to get me the best deal on my new Jeep the best deal on my new Jeep More
by CMATTEO2
Verified Customer
December 16, 2024
The service I received from the Service Department was excellent. Kelly, the service agent assigned to me, informed me daily about what was happening with the vehicle. The technician who replaced my tra excellent. Kelly, the service agent assigned to me, informed me daily about what was happening with the vehicle. The technician who replaced my transmission did an excellent job installing a refurbished transmission. The transmission drives better than before! More
by jan444
Employees Worked With
December 12, 2024
Very pleasant group. Did not push us in any way. Issues: Remote start doesn't work and vehicle pulls to the right needing an alignment. Did not push us in any way. Issues: Remote start doesn't work and vehicle pulls to the right needing an alignment. More
by JPADEN0
December 10, 2024
very nice and informative staff and reasonable pricing. We are happy with our purchasing experience. Would recommend to others for future sales inquiries. We are happy with our purchasing experience. Would recommend to others for future sales inquiries. More
by JACK.GALL
Employees Worked With
Justin Mciltrot , Bill Rogers , Shane
December 07, 2024
Communication between customer and service sucks. Text were not answered we were not kept update on repairs. Have had the car for around 3 weeks and garage had car for over a week and a half. Text were not answered we were not kept update on repairs. Have had the car for around 3 weeks and garage had car for over a week and a half. More
by KENDRAWANNER
November 15, 2024
As an owner of many Preston Jeeps, your facility always provides excellent service for me and my family. It starts with scheduling. Liz is ALWAYS friendly, efficient, and spot on. Jordan in Service was provides excellent service for me and my family. It starts with scheduling. Liz is ALWAYS friendly, efficient, and spot on. Jordan in Service was AWESOME with daily updates during the service process. More
by BIGPETE293
Employees Worked With
Liz, Jordan
November 10, 2024
Kelly is always very professional,knowledgeable and always takes good care of my service needs always takes good care of my service needs More
by LADCLEAN
Employees Worked With
October 22, 2024
Service department from scheduling with Liz to the rest of the team during day-of-Service are always quick and efficient. Friendly and Knowledgeable. of the team during day-of-Service are always quick and efficient. Friendly and Knowledgeable. More
by BIGPETE293
Employees Worked With
Service Personnel
October 16, 2024
I will never go back or set a foot in any Reston dealership ever again after getting ripped off from therir service department on my last visit. dealership ever again after getting ripped off from therir service department on my last visit. More
by DAVE61462
Employees Worked With
Man who cleaned the bathroom
