Prestman Auto

Matt was super helpful and nice. He was knowledgeable and gave us lots of options on different cars. They had plenty of cars to pick from gave us lots of options on different cars. They had plenty of cars to pick from More

Extremely disappointed with the service and my wife and I frankly feel deceived. Prestman advertises themselves as the most reliable branded title car dealership, and we went out of our way to purchase from frankly feel deceived. Prestman advertises themselves as the most reliable branded title car dealership, and we went out of our way to purchase from them based on a reputation that they have cultivated. But our experience with them so far has been riddled with problems and they've shown themselves to be entirely unreliable. We saw on their website that a specific model we had been looking for was "available soon." We waited more than a month for it to become available and as soon as it was we drove up from Orem to test drive it. After the test drive we decided to buy it, believing the promise on their website that claims, "Our buyers meticulously inspect each car using a 150-pt Certified Pre-Delivery Inspection." Imagine our surprise when the sales person told us AFTER we had already test-drove and bought the car that they needed to replace the breaks and the shocks. We were hoping to take the car on a long road trip but of course we opted to have them replace the breaks and shocks before driving it again. They told us they would deliver it to our home the day we got back from our trip. We were also told they would take care of the registration and mail us the plates. A week later we had returned from our trip and waited for the car to be delivered. Nobody came. We called the next day to find out when it was going to be delivered and…nobody had any idea. We had to schedule the deliver with them and wait yet another day. The car was finally delivered, but shortly after that my wife had a problem with the car not starting some mornings. It would happen intermittently and we couldn't figure out what was going on. Some time later I realized it was just a loose battery terminal that needed to be tightened down. 150-pt inspection and nobody caught this? Since then we've also had issues with the parking sensors and the emissions system. Meanwhile, our temporary permit lapsed with no sign of the plates. AFTER the temporary permit had already lapsed we got an email from Prestman that we would need to get an emissions test before they could register the vehicle. That's right, they sold us the car without performing any emissions tests and we didn't find out until a MONTH later. Since all of this has happened we've called multiple times and have never once had anyone return our calls or own up to any mistakes in any substantive way. We're still without our plates, our second permit has lapsed again, and we have yet to hear from anyone. Writing a 1-star review is not fun, but at this point I feel like it's the only thing I can do to get anyone's attention. At the very least, you can learn to not take them at face value that these cars have been inspected like they promise. As far as we can tell they sold it to as as soon as it got to the lot and didn't bother inspecting anything. Your chances getting a good branded title aren't any better with Prestman, apparently, and you're at least likely to get better service elsewhere. More

Quick, easy, and seamless. This dealer sets competitive prices online and gets you in and out the door at a price anyone can agree with. prices online and gets you in and out the door at a price anyone can agree with. More

I purchased a car for my wife that she didn't really love when she got it home. We brought it back the next day and even though the dealership was under no obligation to return it, they helped us make a good when she got it home. We brought it back the next day and even though the dealership was under no obligation to return it, they helped us make a good trade for another car on the lot which my wife loves so much more. We are very thankful for the kindness and respect they showed us. Thank you Prestman Auto. More

They were quick to get us in and found some cars that were within our price range. My daughter referred us and we were surprised they could get financing as our credit is not the best. were within our price range. My daughter referred us and we were surprised they could get financing as our credit is not the best. More

BUYER BEWARE !! We purchased 3 higher priced trucks from this dealership in MARCH 2020!!! We have had nothing but issues getting titles for 2 of these trucks. We STILL HAVE NOT gotten title for one of the this dealership in MARCH 2020!!! We have had nothing but issues getting titles for 2 of these trucks. We STILL HAVE NOT gotten title for one of the trucks that we put $25,000 down on, we have tried to get someone, anyone to help us and have gotten nothing but the run around. I did finally call yesterday again, and demanded to speak to a manager. After being on hold for 30 minutes, I was put on with the general sales manager, who told me that he might be willing to try and help if my husband and I didn't act "like BUTTHOLES" .. mind you, this is after a YEAR of trying to get the title. We would have gone back, however, Haley in the Title Dept. continued to promise that the title was "on its way" , and we live in a different state. DO NOT SHOP AT THIS PLACE !!!! More

Numerous problems with the car we bought! They haven't even bothered to return any of my calls! DO NOT BUY HERE! Terrible service and the title took us three months to get. even bothered to return any of my calls! DO NOT BUY HERE! Terrible service and the title took us three months to get. More

Drove an hour to test drive after confirming with Matt Drove an hour to test drive after confirming with Matt that the car was ready for test driving. When I arrived at my SCHEDULED time, they took 15 min Drove an hour to test drive after confirming with Matt that the car was ready for test driving. When I arrived at my SCHEDULED time, they took 15 minutes to "find the keys" then they told me it was just finished with inspection (scheduled at the same time I was scheduled to drive it). Turns out the car isn't safe to drive. I took time off work, drove and hour(one way) and set an appointment. When I told them that they can't do that, they all shrugged and watched me walk out the door without offering any kind of real apology. More

Quick and easy. Bought from them before. Pretty good deal. If we buy again we will Probably use them again. Enjoyable experience. Very friendly staff. deal. If we buy again we will Probably use them again. Enjoyable experience. Very friendly staff. More

Bad dealer I ever bought. I bought 2018 Land Rover on Aug 14 and I made wire full amount on that day. I bought with Jeremy. Today is 11/24/2020. I still don't get title yet. I called them mostly every day bu 14 and I made wire full amount on that day. I bought with Jeremy. Today is 11/24/2020. I still don't get title yet. I called them mostly every day but they are super rude. They said I have to wait and they wanted me to be patience. I told them that I've been waiting 3 months already. Shame on them! How is their after sales service! Tylor is the rudest in their dealer. He seems like he doesn't know about the laws. He just tried to yell up the customers. He doesn't try to solve the problem. Shame on him. Be ware! More