Prestman Auto
Salt Lake City, UT
Filter Reviews by Keyword
By Type
Showing 220 reviews
Run Run Away The dealership is placed in the middle of good ol depressed and run down South Salt Lake. Cars so shiny and priced so well it will drag you in. You fa The dealership is placed in the middle of good ol depressed and run down South Salt Lake. Cars so shiny and priced so well it will drag you in. You fall in love with a car for a price that is thousands less than a comprable new car.. You start to forget that the cars were totalled and your betrothed vehicle is a branded title vehicle. After you feel warm and fuzzy the salesman brings you a contract with the in house warranty already in the price of the bank loan. You are a savvy shopper and say what is this? They say its a platinum super duper warranty that will make your new car marriage oh so sweet, almost like a pre-nuptial and a no worries guarantee! Well this is when a person should run away- fools gold. They had our car in their repair shop for a week. We had to call every day to get an update from annoyed staff that were limping us along because they couldnt fix the vehicle, all the while a salesman trying to sell us another vehicle. Well after the family was out of a car for a week we drove the repaired vehicle home to have it drop all fluids in the garage as it rested. At this point we new we had to run away from this car and dealership. When we went to trade in car it was worth less than half a comprable car without a branded title if you can find a delaer to take it off your hands. The warranty is non-refundable, even if your family is without a car for a week and they cannot fix vehicle. Cars that are totalled have had damage that cause insurance companys that are in the business to make money to take a loss. Insurance companies will not total most cars unless it has 70% damage, savvy shoppers should know and now i know, they should stay totalled. More
Buying truck Very good dealership. People are very friendly and helpful. The finance department does a very good job and is outstanding at finding the best deal. Very good dealership. People are very friendly and helpful. The finance department does a very good job and is outstanding at finding the best deal. More
Excellent experience The staff at Prestman Autonwas very kind and helpful. They helped me fine the right car while being supportive and non pushy. I would highly recommend The staff at Prestman Autonwas very kind and helpful. They helped me fine the right car while being supportive and non pushy. I would highly recommend this dealership to others. More
Nice experience Great facility, comfortable environment, no pressure sales, and the staff works well to find the best financing possible. My salesman Dub worked very Great facility, comfortable environment, no pressure sales, and the staff works well to find the best financing possible. My salesman Dub worked very hard to make sure i got the car i needed. More
Our overall experience We had a good experience at Prestman auto. Fernando Olandini helped is out. We went in knowing what kind of vehicle we wanted, price color and style. We had a good experience at Prestman auto. Fernando Olandini helped is out. We went in knowing what kind of vehicle we wanted, price color and style. Fernando was really helpful and very professional. Not to mention it was a holiday and near the end of business hours. We did not feel rushed or pushed into anything. Fernando also thoroughly explained what a branded title was and hid nothing about the car we purchased. They also excepted our trade in and we received a great deal on that car as well. Fernando and Travis gave us a smoking deal. They took time to figure out the best rates and cost. We are very pleased with our purchase. We would recommend Prestman auto to anyone anyday. More
Do NOT buy from Prestman Auto!! We purchased an SUV that has turned out to be a total lemon. Three weeks after we purchased it it died on the freeway. We had to replace the fuel pu We purchased an SUV that has turned out to be a total lemon. Three weeks after we purchased it it died on the freeway. We had to replace the fuel pump for nearly $700. The next day it DIED AGAIN! This time it took 12 days for the shop and two different GM dealerships to figure out what the problem was; the PCM had to be replaced with four different units before they got one to program correctly to the tune of another $500. I realize that buying a used car means you will likely have repairs down the road but if Prestman really brings these cars up to safe levels, it should not be happening within the first month of ownership. So frustrating! We have spent nearly $1200 of our money to fix it and I do not feel confident or safe driving this vehicle. I'm just waiting for the next thing to go wrong. The dealership was unwilling to help us with towing, repairs or providing me with another vehicle to drive while mine was in the shop for two weeks. They were very poor at returning phone calls and messages and the sales and service managers at the Lindon store have zero customer service skills. I strongly caution anyone from purchasing a vehicle from Prestman. I have learned my lesson the hard way and hope I can save someone else from making the same mistake. In hindsight, I also do not believe the reason that they gave me for the vehicle being totaled. It was stated as minimal front side damage with no airbag deployment. This kind of cosmetic damage would not lead an insurance company to deem it totaled. More
At least i got my car in one piece I was shopping around the internet and saw that a car i was looking for was within my price range. I started looking into prestman and thought id give I was shopping around the internet and saw that a car i was looking for was within my price range. I started looking into prestman and thought id give them a call about a wrx they had for sale. It had a rebuildable title on it and that was new for me, but talking with fernando he made it seem not that bad and that they just replaced some things in the trunk lid and painted it. He sent me the car fax and we starting talking more about price. Once i got the money to him he sent me pictures of some clips they were waiting for still, i was fine with that, at least i knew. I bought the car and had it shipped to CA. Shipping went fine too and it was great to see my car show up. After i got my car all contact between prestman and Me stopped, I still had questions about where my title was going or where between them and the bank. They gave me a temporary registration to go around, finally i got ahold of a lady there to try and extend my registration since 45 days later i haven't heard anything of my title. Come to find out from the bank, that they have trouble with prestman giving up titles, didn't get an extension so was driving around with a expired registration. Finally got the call that my dmv had my title almost 2 months later. The paint work they did and parts they put back on isn't all that great. Missing parts and broken clips, you can see where they didn't prep the surface right before they painted it. It was part my fault for buying it states away but they seemed like they were a good shop. I would stay away from them if buying a "fixed" car by them. More
Avoid Prestman Auto! These guys are snakes. Car disclosed as very minor front end damage, no air bag deployed. Car fax says otherwise. Also will not disclose their add These guys are snakes. Car disclosed as very minor front end damage, no air bag deployed. Car fax says otherwise. Also will not disclose their additions fees for dealer Doc, prep, tax, title, licensing up front. Salesman side steps the question and says it will be done in person come in. In person he can't answer, but the finance guy can your ready to buy. Finance guy drops the bomb at the very end with inflated and padded fees across the board. Avoid these clowns. More
SCREWBARU'D Bought a WRX from Travis at Prestman. The car has been great with no issues. 18 months later, having had a decent experience, I decided I'd like to tr Bought a WRX from Travis at Prestman. The car has been great with no issues. 18 months later, having had a decent experience, I decided I'd like to trade it in on a different car at their dealership. With only 30,000 miles on the clock they offer me only 13k on a car I paid 23k for. That was like a slap in the face. I'll sell the car on my own and definitely not go back there for my next car. More
You get what you pay for Bought a 2013 Ford Explorer. Good, nice people. BUT, you are buying a car that has been totaled!!!! They have been wrecked so badly that they cann Bought a 2013 Ford Explorer. Good, nice people. BUT, you are buying a car that has been totaled!!!! They have been wrecked so badly that they cannot be repaired, so they get rebuilt and retitled. It is simply not worth whatever money you think you are saving to buy a totaled car. Their extended warranty DOES NOT HELP!! By the time you pay for the warranty, you are close to what you would pay for an INTACT vehicle. Plus, all your warranty work has to go through them. Don't bother with the FORD dealer 2 BLOCKS from your house. You MUST take it 50 MILES to their dealership to have it worked on. Buying branded title sounds great in concept - IT IS BRUTAL in practice. NOT WORTH the paltry savings. More