Prestman Auto
Salt Lake City, UT
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Horrible I purchased a 2014 Honda Ridgeline. It took over 2 hours of waiting to get approved, then another 1 1/2 to have it delivered, I was told it took so l I purchased a 2014 Honda Ridgeline. It took over 2 hours of waiting to get approved, then another 1 1/2 to have it delivered, I was told it took so long because it was being detailed. I opened the console after I got it and it looked like someone threw up in it. It only came with one key, no floor mats, no gas, no owners manual, or security code for the audio system. I was pulled over immediately for having a burned out tail light. The battery died 2 days later causing the antitheft system to kick in, so I had to go to Honda and have them get me the code to reactivate the audio system, get a second key, tail light and battery. All in all my experience with Prestman Auto was incredibly disappointing. I wouldn't recommend this place to my worst enemy. It was just lie after lie. I won't even go into the financing disaster of it all. There's no way in xxxx they do the inspection on the cars they claim. More
Prestman auto Thieves Bought a 2016 camaro ss drove from ca to Utah to pick it up the next day the engine is seized.. the dealer won't even help pay for it. Nate salbury de Bought a 2016 camaro ss drove from ca to Utah to pick it up the next day the engine is seized.. the dealer won't even help pay for it. Nate salbury devin sands and some guy name Travis are all liars they kept giving me the run around for three weeks until I got fed up ... I would not take the time to write a review if they didn't deserve it it's costing me 13400 for s new engine .. and the owners won't even respond to emails which is Shaun Olsen and Jason Olsen I guess the don't care More
Great business! I went to a few dealers before this one and I'm so glad I walked through their doors! No pressure, no haggle, great inventory, and awesome warranty pl I went to a few dealers before this one and I'm so glad I walked through their doors! No pressure, no haggle, great inventory, and awesome warranty plan! I got much more than I expected and feel at total peace under the warranty. Highly recommend and this place was able to provide much more than I expected! More
Great Dealership Our Salesman Nate was great to work with. He was friendly and helpful without any pressure. We were able to schedule a test drive and the car was read Our Salesman Nate was great to work with. He was friendly and helpful without any pressure. We were able to schedule a test drive and the car was ready when we arrived. Quickest car purchase I have ever experienced! I will definitely look there again before I purchase another car. More
Great customer service. I have given Carlos the most excellent customer service that I have received in quite a while I've been searching for a vehicle and everybody seems to I have given Carlos the most excellent customer service that I have received in quite a while I've been searching for a vehicle and everybody seems to be very rude and pushy Carlos was very friendly and outgoing and I enjoyed his company and yes I would purchase another vehicle with you again in a matter of time but I am referring you to a lot of my friends and family Carlos you're awesome I appreciate what you done you have a great time have a great day More
Avoid Prestman Auto - Shoddy repairs! Prestman Auto should be avoided at all costs. I have purchased two vehicles from them and almost a third and through these experiences I have found th Prestman Auto should be avoided at all costs. I have purchased two vehicles from them and almost a third and through these experiences I have found that while they look squeaky clean on the outside, they are selling truly crappy salvage title cars that are worse than poorly repaired, they are potentially dangerous. I bought my first car from them in 2013 (see my Yelp review). The gist of that is that the car, a 2011 Audi S4, looked great, but on closer inspection had a terrible paint job (drips and runs, no clear coat in places, and bare spots), a cracked rim, problems with the MMI, aftermarket and poorly-fitted sun roof, and a hole in the muffler. I tried to get them to address these issues after the sale and they would not. They actually wouldn’t even do the things they promised they would do before the sale – including giving it a proper detail. Fast forward to 2016 and I decided to give them another chance. I had found two cars that I was interested in on their lot and figured if I bought two at the same time that they would give me a better deal. I was looking at a 2015 Audi S4 and was about to buy it when, after a test drive and in just the right sunlight, I saw a run in the paint! Upon closer inspection I also noticed that the front bumper had not been repaired on the underside and was not attached properly, leaving it misaligned (and because of the damage from the wreck) it could not be aligned. I told the salesman (they are all seem like nice people, but are dishonest as the day is long) that it had a run in the paint. He came out and looked at it and I told him I was a buyer if they would fix the fender and the paint. He checked with Tracy the sales manager (same guy that sold me my 2011 Audi) and Tracy said he would fix it AFTER I bought it! What that told me is that they weren’t going to fix it if I didn’t buy it and would hope that the next guy wouldn’t notice (like when I bought my 2011 S4 from them). Obviously, that put a bad taste in my mouth about that vehicle. I went home and did some research on it and found that it had a very interesting past, which I won’t get into here, but it was enough bad mojo on this thing that I was out. However, I ended up buying a 2015 Lexus IS250F from them a couple of days later. Great looking car. As they were doing the paper work, I ran my hands across the paint (after having found overspray and drips on the two Audis, and sure enough; overspray all over the hood). I immediately went in and told them I was “out” on this car too if they wouldn’t fix it. They reluctantly agreed to do it and I picked up the car a couple of days later. All was good, until… Wife gets in an accident. Body shop calls and says you should see the crappy work they did on the repair down here. Welded stuff and didn’t paint it. Temporary fixes all over the engine box. Broken headlight that should have been replaced during the original restore (not damaged in my wife’s accident). So, I’m disappointed, but the shop ended up fixing everything with the insurance payment and I decided to let it go. Then… A couple of months later we get the dreaded ABS indicator on the dash. Take it into the dealer to find out that the brake actuator should have been replaced after the accident that totaled the vehicle. The dealer report read, “Scanned vehicle and found multiple codes from the brake actuator causing several different attributes of the vehicle to fail, such as the power steering, combination meter, blind spot monitor and several others.” They also showed us that the under dash on the driver’s side was repaired with duct tape rather than being replaced! Instead of doing the right thing or the safe thing, they left the damaged part on the vehicle, putting the future owners lives at risk and putting us in a position to pay a nearly $3700 bill to get the part replaced and the car fully functional and safe again. These guys are scammy. What’s the chance that three cars out of three over the course of three and a half years would all have crappy paint jobs and shoddy repairs? Odds are that the preponderance of their vehicles are not fixed properly but most buyers never figure that out. Stay away from these guys! I know their clean lot and nice looking cars and friendly sales people with their cold bottled water and the lower prices are very enticing, but it’s all a façade. There are reputable places to buy a used car. Prestman is not one. (Neither is Larry H. Miller for that matter, but that’s a completely different set of stories.) More
Great service, friendly salesman Good overall experience. The sales rep seemed genuinely like he was listening to my needs. I appreciated his attentiveness to my time. The folks insid Good overall experience. The sales rep seemed genuinely like he was listening to my needs. I appreciated his attentiveness to my time. The folks inside from the IT guy to the receptionist were very friendly. More
Great experience I appreciate Chris's knowledge and help. I will be back. I am looking into exactly what I want to spend. He was very helpful and patient with me. I appreciate Chris's knowledge and help. I will be back. I am looking into exactly what I want to spend. He was very helpful and patient with me. More
Run Run Away The dealership is placed in the middle of good ol depressed and run down South Salt Lake. Cars so shiny and priced so well it will drag you in. You fa The dealership is placed in the middle of good ol depressed and run down South Salt Lake. Cars so shiny and priced so well it will drag you in. You fall in love with a car for a price that is thousands less than a comprable new car.. You start to forget that the cars were totalled and your betrothed vehicle is a branded title vehicle. After you feel warm and fuzzy the salesman brings you a contract with the in house warranty already in the price of the bank loan. You are a savvy shopper and say what is this? They say its a platinum super duper warranty that will make your new car marriage oh so sweet, almost like a pre-nuptial and a no worries guarantee! Well this is when a person should run away- fools gold. They had our car in their repair shop for a week. We had to call every day to get an update from annoyed staff that were limping us along because they couldnt fix the vehicle, all the while a salesman trying to sell us another vehicle. Well after the family was out of a car for a week we drove the repaired vehicle home to have it drop all fluids in the garage as it rested. At this point we new we had to run away from this car and dealership. When we went to trade in car it was worth less than half a comprable car without a branded title if you can find a delaer to take it off your hands. The warranty is non-refundable, even if your family is without a car for a week and they cannot fix vehicle. Cars that are totalled have had damage that cause insurance companys that are in the business to make money to take a loss. Insurance companies will not total most cars unless it has 70% damage, savvy shoppers should know and now i know, they should stay totalled. More
Buying truck Very good dealership. People are very friendly and helpful. The finance department does a very good job and is outstanding at finding the best deal. Very good dealership. People are very friendly and helpful. The finance department does a very good job and is outstanding at finding the best deal. More