Prestige Volvo
East Hanover, NJ
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I have to admit that I was expecting a back and forth when I arrived. It is usually part of the fun for me if I'm being honest. I was beyond surprised when the process was so seamless. My son was on st when I arrived. It is usually part of the fun for me if I'm being honest. I was beyond surprised when the process was so seamless. My son was on standby to come down and join in the back and forth festivities but was not necessary. It was literally a smooth process, with absolutely NO HASSLE! I normally don't write reviews but felt compelled to do so. In the future, I will absolutely come back here as customer service is what I consider to be a lost art. Glad that art has been restored! More
Superb service on all levels. Have been a customer for 15 plus years and will go nowhere else! A GREAT BIG thanks to Ron our salesperson, as always top notch! plus years and will go nowhere else! A GREAT BIG thanks to Ron our salesperson, as always top notch! More
This is the second Volvo XC60 I have purchased from Ron and I can honestly say he is the ONLY person I want to work with when it comes to buying cars. Ron is courteous, kind, empathetic, and he treats ever and I can honestly say he is the ONLY person I want to work with when it comes to buying cars. Ron is courteous, kind, empathetic, and he treats every customer like family. He works hard to ensure that everyone is happy and taken care of during the entire experience. I am a busy journalist and mom and Ron has always been mindful of my time and my budget. THANK YOU SO MUCH RON for helping me secure the car of my dreams when my previous vehicle was destroyed in Hurricane Ida. We are more than satisfied. Volvo is lucky to have you!! More
Klaus gave me truly exceptional service - went above and beyond to get my issue resolved. He was responsive, incredible customer service including coming out to arrange an off hour pick up and came out to r beyond to get my issue resolved. He was responsive, incredible customer service including coming out to arrange an off hour pick up and came out to ring me outside in my car since my son was sleeping. I can’t say enough. Truly exceptional indeed. More
#Five! Fabulous Important Valuable Extraordinary #Five! Fabulous Important Valuable Extraordinary This is our fifth Volvo purchase with Prestige Volvo and we are never disappointed. P #Five! Fabulous Important Valuable Extraordinary This is our fifth Volvo purchase with Prestige Volvo and we are never disappointed. Prestige Volvo is absolutely fabulous and even walking in for our first purchase with them we were made to feel important, talk about pulling out the red carpet for us but it being a genuine experience is so important during a significant purchase such as Volvo. Prestige Volvo and our relationships with Sales, Service, and Finance is so valuable that we will always continue to choose them as we are always treated and made to feel extraordinary! There are not enough words to do them service as it’s just better off experiencing it firsthand. Thank you yet again, Prestige for the amazing memories, beautiful ride, and great experiences! We are Prestige for life! More
I would highly recommend working with Ron. Upon our entry to the show room, Ron was wrapping up a phone call, and immediately acknowledged our prescence with a non-verbal cue. That was an immediate plus/star to the show room, Ron was wrapping up a phone call, and immediately acknowledged our prescence with a non-verbal cue. That was an immediate plus/star for me, basic customer service was evident. He ended his call and approached me. My initial impression based on his body language and demeanor was favorable. I appreciated his interest, and patience in wanting to know what I was looking for in a new vehicle. His knowledge and expertise about each model, was remarkable. His delivery and ability to engage, was not less than the likes of a "new best friend" or your favorite uncle. He was authentic in his responses, professional, and respectful. Ron even has a great sense of humor. This guy elevates "Salesman" to a new height. He has more than raise the bar. He willingly makes himself accessible to customers and does not dissappear after the deal has closed. This is my second time buying a new XC90 from this dealership. The first in 2008, and my Volvo served me well, for almost 13 years. This year, I am back again, for a new & improved version. This process was seamless from start to finish. Ask for Ron, you can't go wrong! I also would like to acknowledge Armand. He provided me with the final tutorial in the cabin. He ensured that I left the lot confidently in the driver's seat, in a squeaky clean, streak free vehicle. He too was patient, professional, and knowledgeable. Both he and Ron worked well as a team. More
My family and I had a great experience from start to finish at Prestige Volvo dealership. Ron the sale person was amazing, went over every detail with us. Great customer service and an amazing man! I re finish at Prestige Volvo dealership. Ron the sale person was amazing, went over every detail with us. Great customer service and an amazing man! I really appreciate all your help Ron. My 9 years old daughter expressed that you're awesome and very nice person :). We're pleased and absolutely love the car! I highly recommend this dealership to anyone looking to purchase a car. Thanks again Ron! More