Prestige Volvo
East Hanover, NJ
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Ron was absolutely great and helped throughout my buying experience. He cares about his clients and ensures everyone is happy at the end of the day. experience. He cares about his clients and ensures everyone is happy at the end of the day. More
Nicole was wonderful to work with! Such a treat. She is easy-going and thoughtful - she listened to the critique of the first vehicle I test drove and worked with me to find an excelle Such a treat. She is easy-going and thoughtful - she listened to the critique of the first vehicle I test drove and worked with me to find an excellent alternative. More
Jay Rosen, Service Manager, is a superstar. One week before an out-of-state move, my Volvo was hit, and I needed it repaired quickly and to a high standard. Jay ran point with the insurance com One week before an out-of-state move, my Volvo was hit, and I needed it repaired quickly and to a high standard. Jay ran point with the insurance company, adjuster and body shop, and got the work done to perfection in one week's time. Absolutely amazing - no insurance body work ever happens in a week. Jay is a real gentleman. Clear and fast communications via text and phone. In fact, my experience over the past two years is that all of Jay's team provide first-class service and now I know why - it starts from the top. I never feel that I am being sold to. The service folks genuinely and consistently care about doing a great job for me and my car. Many thanks. More
I have owned Volvo’s for over 30 years - same dealership - different service managers - but they always perform at the top of their game and provide me with excellent service! This past visit Bob Knott wor - different service managers - but they always perform at the top of their game and provide me with excellent service! This past visit Bob Knott worked with me and he is quite competent, professional, warm and welcoming. Quite frankly, I would only drive Volvo cars and only go to Prestige Volvo. The service techs are excellent and every experience I have - whether it’s a scheduled service or an emergency that creates anxiety and stress for me - is addressed in the very best and professional manner. Many thanks for consistent and positive experiences. Warmest regards, Wendy (& Mark) Sobel. I drive this car but Mark shares my same feelings! More
Clean pleasant waiting environment plus coffee and snacks Professional service personnel who keep you updated regarding times to complete the work snacks Professional service personnel who keep you updated regarding times to complete the work More
Excellent Service! Huge thank you to Mike,Jake,Tina,Patt, and Lindsay for all of your assistance through this process. I had a short window to purchase a car after my a Huge thank you to Mike,Jake,Tina,Patt, and Lindsay for all of your assistance through this process. I had a short window to purchase a car after my accident and the team at Prestige made the process so seamless. With many variables in place they worked diligently to get me the best offer they could and I could have not been happier. So happy and grateful to have done business here and highly recommend them to anyone looking to purchase a car. More
The Service department handled me very well. They picked up my car at home and delivered later back to my house. They serviced they were supposed to. They kept me updated with phone calls. I wou They picked up my car at home and delivered later back to my house. They serviced they were supposed to. They kept me updated with phone calls. I would recommend them to everyone More
The whole team is very professional and very capable. They have provided excellent service in every interaction. I will keep my business there. They have provided excellent service in every interaction. I will keep my business there. More
Our recent car purchase experience with Nicole Esposito of Prestige was very different from others we dealt with. Nicole was knowledgeable about the car, expedient, and professional in helping us purchase of Prestige was very different from others we dealt with. Nicole was knowledgeable about the car, expedient, and professional in helping us purchase our car. Before her, we had gone to 2 other dealers and spoke with each on the phone, but did not get much interest in the car we were looking for. We even visited another dealer that was much closer in distance to us than Prestige. The salesperson was very slow to negotiate with system outages and lack of info on the car we were interested in. In the end, Nicole and her manager made us feel more comfortable and was fair in negotiating the price with us. The dealer also had a paperless process for final signing that was extremely efficient and secure. More