Prestige Volvo | Page 286

We went in for a used Volvo we saw online. Car is great. But what really impressed me is the following. Professionalism: everybody treated us with respect, they were professional, friendly, courtious, and h But what really impressed me is the following. Professionalism: everybody treated us with respect, they were professional, friendly, courtious, and helpful. The atmosphere and tone: It was calm with no craziness. Everyone we dealt with was a seasoned pro. No wet behind the ears, over aggressive young sales reps. What makes it even more impressive is that this was a used car for just a few thousand dollars, and we were treated as if we were buying a brand new car for tens of thousands. I haven't had the car serviced yet so I can't comment on the "automotive service". But "customer service" was great. Imagine how you will be treated when you buy a new car. We dealt with the receptionist, 3 sales reps, one mechanic who moved the plates from the trade in car to the one we bought. The names I remember are Rich Curto, Mark, Joel, and Pat. I thought this type of service and professionalism had disapeared decades ago. Glad to see they are keeping the art of professional, courtious salesmanship and service alive at Prestige Volvo. More

Prestige Volvo continues to both set and raise the bar or standard for automotive dealership customer relations. Not only do they make local and regional competition pale by comparison, but this author harb standard for automotive dealership customer relations. Not only do they make local and regional competition pale by comparison, but this author harbors doubts that a more congenial or happiness result oriented team or organization could be found nationwide in the industry. Thats saying a lot because, to many, dealerships are a dime a dozen. But having that Prestige Volvo experience would stop that mind set cold. Here's to many great years of Prestige Volvo and many to come. More

From the start of the "car hunting" process of contacting the dealership via online and then in-person, the level of attention and courteous service was top notch. During the negotiation process, the GM (Mr the dealership via online and then in-person, the level of attention and courteous service was top notch. During the negotiation process, the GM (Mr. Haiken) was very pleasant and receptive to finding a price that satisfied me (the customer). I was very impressed and left the dealership feel good about the whole transaction. There was never a moment where I felt the sales person (Mr. Casser) was just caring about his commission and the custmer in front of him was just another transaction. If you are looking for a very fair price with the excellent service, I would recommend this Volvo dealership over others in the Northeast NJ. More

My husband and I have been married for 36 years and have never owned a Volvo, even though we have owned 17 other cars. We chose Volvo because many of our neighbors owned and drove Volvos and seemed happy w never owned a Volvo, even though we have owned 17 other cars. We chose Volvo because many of our neighbors owned and drove Volvos and seemed happy with their cars. We were able to trade in our "Clunker" and lease a beautiful 2010 XC60, thanks to the very helpful and knowledgeable Christian Parada. We are very happy with our new car and are looking forward to many years of driving pleasure in our new Volvo. More

David Lewis was very accommodating as far as getting my car in right away, arranging for a loaner vehicle and followed up to make sure the job was done well. This was not my first trip to Prestige and eac car in right away, arranging for a loaner vehicle and followed up to make sure the job was done well. This was not my first trip to Prestige and each time I received above excellent service from David Lewis. I have actually come to enjoy my visits. I would also like to compliment Andy who went above and beyond to solve the issue(s) I was having with my vehicle. More

As a first-time car buyer, I did not know what to expect. Thankfully for me, Chris made the process painless. He walked me through the details and addressed all of my questions directly. I had expected my ca Thankfully for me, Chris made the process painless. He walked me through the details and addressed all of my questions directly. I had expected my car to arrive late November; however, much to my delight he found one less than a week after I left my deposit! I picked it up today and could not be more pleased. He thoroughly explained all the features of my vehicle and had already set up many of them. Again, as a first-time buyer, no part of my experience was stressful and I would send anyone interested in a Volvo to him in a heartbeat. More

Chris Parada went above and beyond to accomodate me during the sale. Great service great salesperson, no games, just straightforward, professional and friendly. I would definitely purchase my next vol during the sale. Great service great salesperson, no games, just straightforward, professional and friendly. I would definitely purchase my next volov from chris parada. Keep up the great work, thanks chris More

My name is Guanhong Xu. I am very happy with my experience at Prestige Volvo. Mr.Joel Casser from Prestige Volvo worked with me and my wife in purchasing a new Volvo S80 2009. Joel was very acc experience at Prestige Volvo. Mr.Joel Casser from Prestige Volvo worked with me and my wife in purchasing a new Volvo S80 2009. Joel was very accommodating to my car buying needs. He was a pleasure to work with. He was very informative about the vehicle. We are very satisfied with the experience and the final price that I received from Joel. The dealership and Mr. Joel Casser are very professional and polite and non-pressure and I have already recommended friends and family to visit them for their car purchases. More