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Prestige Volvo
East Hanover, NJ
2,871 Reviews
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Showing 2,871 reviews
October 21, 2009
Prestige Volvo continues to both set and raise the bar or standard for automotive dealership customer relations. Not only do they make local and regional competition pale by comparison, but this author harb standard for automotive dealership customer relations. Not only do they make local and regional competition pale by comparison, but this author harbors doubts that a more congenial or happiness result oriented team or organization could be found nationwide in the industry. Thats saying a lot because, to many, dealerships are a dime a dozen. But having that Prestige Volvo experience would stop that mind set cold. Here's to many great years of Prestige Volvo and many to come. More
by EJ Fink
Employees Worked With
Scott, Matthew and Leonard, Matthew Haiken
October 19, 2009
From the start of the "car hunting" process of contacting the dealership via online and then in-person, the level of attention and courteous service was top notch. During the negotiation process, the GM (Mr the dealership via online and then in-person, the level of attention and courteous service was top notch. During the negotiation process, the GM (Mr. Haiken) was very pleasant and receptive to finding a price that satisfied me (the customer). I was very impressed and left the dealership feel good about the whole transaction. There was never a moment where I felt the sales person (Mr. Casser) was just caring about his commission and the custmer in front of him was just another transaction. If you are looking for a very fair price with the excellent service, I would recommend this Volvo dealership over others in the Northeast NJ. More
by alexisjohn
Employees Worked With
Joel Casser and Matthew Haiken, Matthew Haiken
October 17, 2009
My husband and I have been married for 36 years and have never owned a Volvo, even though we have owned 17 other cars. We chose Volvo because many of our neighbors owned and drove Volvos and seemed happy w never owned a Volvo, even though we have owned 17 other cars. We chose Volvo because many of our neighbors owned and drove Volvos and seemed happy with their cars. We were able to trade in our "Clunker" and lease a beautiful 2010 XC60, thanks to the very helpful and knowledgeable Christian Parada. We are very happy with our new car and are looking forward to many years of driving pleasure in our new Volvo. More
by szyq91
Employees Worked With
Christian Parada
October 12, 2009
David Lewis was very accommodating as far as getting my car in right away, arranging for a loaner vehicle and followed up to make sure the job was done well. This was not my first trip to Prestige and eac car in right away, arranging for a loaner vehicle and followed up to make sure the job was done well. This was not my first trip to Prestige and each time I received above excellent service from David Lewis. I have actually come to enjoy my visits. I would also like to compliment Andy who went above and beyond to solve the issue(s) I was having with my vehicle. More
by AbdoC
Employees Worked With
David Lewis
October 09, 2009
As a first-time car buyer, I did not know what to expect. Thankfully for me, Chris made the process painless. He walked me through the details and addressed all of my questions directly. I had expected my ca Thankfully for me, Chris made the process painless. He walked me through the details and addressed all of my questions directly. I had expected my car to arrive late November; however, much to my delight he found one less than a week after I left my deposit! I picked it up today and could not be more pleased. He thoroughly explained all the features of my vehicle and had already set up many of them. Again, as a first-time buyer, no part of my experience was stressful and I would send anyone interested in a Volvo to him in a heartbeat. More
by dawngoodrich
Employees Worked With
Christian Parada
October 07, 2009
Prestige Volvo 285 Route 10 East East Hanover, New Prestige Volvo 285 Route 10 East East Hanover, New Jersey 07936 ATT: LEONARD HAIKEN AND MATTHEW HAIKEN RE: JAY ROSEN, SERVICE MANAGER Gentlem Prestige Volvo 285 Route 10 East East Hanover, New Jersey 07936 ATT: LEONARD HAIKEN AND MATTHEW HAIKEN RE: JAY ROSEN, SERVICE MANAGER Gentlemen: It is not very often that I take the time to write a letter such as this, but I felt it imperative to write you to express my sincere appreciation for the dedication to excellence that your service manager Jay Rosen demonstrates in his interaction with your customers. Each and every time I have had our Volvo XC90 serviced at Prestige, Mr. Rosen has gone out of his way to insure that the service was prompt, properly completed, and that any courtesy he could extend by way of a loaner vehicle, etc. were provided. He takes the time to explain the repairs needed and never makes me feel like he is “up-selling” me anything like I have experienced with numerous other dealerships. I find it refreshing that he takes the time to call the day after I pick up the vehicle to make sure that I am satisfied with the service and the condition of the car. I should also mention that the cleaning of the vehicle prior to pick up by your staff is a very nice touch which is sincerely appreciated. Without question, having previously dealt with other luxury vehicle dealerships such as Mercedes Benz and BMW for the over the last 25 years, I can without hesitation say that Mr. Rosen is by far the best service manager I have ever dealt with and I look forward to my continued involvement with Volvo products and Mr. Rosen in the future. Very truly yours, VERDIRAMO & VERDIRAMO, P.A. Vincent S. Verdiramo More
by vverdiramo
Employees Worked With
Jay Rosen, Service Manager, Matthew Haiken, Jay Rosen
September 29, 2009
Chris Parada went above and beyond to accomodate me during the sale. Great service great salesperson, no games, just straightforward, professional and friendly. I would definitely purchase my next vol during the sale. Great service great salesperson, no games, just straightforward, professional and friendly. I would definitely purchase my next volov from chris parada. Keep up the great work, thanks chris More
by kris321
Employees Worked With
chris parada
September 23, 2009
My name is Guanhong Xu. I am very happy with my experience at Prestige Volvo. Mr.Joel Casser from Prestige Volvo worked with me and my wife in purchasing a new Volvo S80 2009. Joel was very acc experience at Prestige Volvo. Mr.Joel Casser from Prestige Volvo worked with me and my wife in purchasing a new Volvo S80 2009. Joel was very accommodating to my car buying needs. He was a pleasure to work with. He was very informative about the vehicle. We are very satisfied with the experience and the final price that I received from Joel. The dealership and Mr. Joel Casser are very professional and polite and non-pressure and I have already recommended friends and family to visit them for their car purchases. More
by TonyXu
Employees Worked With
Joel Casser
September 22, 2009
Very nice dealership with great staff. Purchased a pre-owned volvo xc70 which we have had no problems with. Dealership offered a great price and we have been very pleased with our purchase. I recommen pre-owned volvo xc70 which we have had no problems with. Dealership offered a great price and we have been very pleased with our purchase. I recommend this dealership to anybody looking for a good buying experience and Joel was very helpful. More
by forworkpurposes
Employees Worked With
Joel Casser
September 20, 2009
I had an excellent experience at Prestige. My sales person was Joel. There was never any pressure to make a quick decision. I had several questions over a couple of weeks and Joel was always quick to person was Joel. There was never any pressure to make a quick decision. I had several questions over a couple of weeks and Joel was always quick to respond in a respectful way. I have never had a better experience with a car dealer, and I have purchased several cars. As I did do my research, I feel as though I was given a great price. I very highly recommend prestige volvo More
by fscoopo
Employees Worked With
Joel Casser
