Prestige Volvo | Page 286

I have nothing but positive things to say about Prestige Volvo- Our XC60 purchase began with an email from Costco about their Volvo promotion. We were planning to buy an AWD SUV, but weren't planning to do Volvo- Our XC60 purchase began with an email from Costco about their Volvo promotion. We were planning to buy an AWD SUV, but weren't planning to do so right now. The offer sounded too good to pass by. Joel answered my on line inquiries right away and followed up with phone calls. He was very pleasant to deal with. When I came into the dealership, Joel introduced me to Chris Parada. Chris' knowledge of the XC60 was remarkable. He knew every inch of the vehicle and explained my repeated questions in great detail (and with great patience. Chris was very knowledgeable, helpful and a pleasure to work with- The whole process was amazingly seemless. I brought my husband in to look at the car and two hours later I drove it home! On a scale of 1-5, I'd give Prestige a 10!I wouldn't hesitate to recommend them. More

All sales people and service people were very friendly. The time given to me to explain the vehicle and paper work was exceptional. I would definitely recommend this dealership to friends and family. Custo The time given to me to explain the vehicle and paper work was exceptional. I would definitely recommend this dealership to friends and family. Customer service was exceeded my expectations. More

My wife and myself had a pleasant experience at "Prestige Volvo". Chris made us feel very comfortable. There was no pressure. My wife had narrowed her decision to one of three automobiles. Probably what Volvo". Chris made us feel very comfortable. There was no pressure. My wife had narrowed her decision to one of three automobiles. Probably what sold us on the Volvo, was Chris. He explained our options: 1) purchase a new 2010 vehicle 2) purchase a new vehicle with overseas delivery 3) lease a new 2009 or 2010 vehicle 4) purchase a low mileage loaner We opted to purchase the S80 low mileage loaner. We look forward to a safe, reliable driving experience in our new VOLVO. Thank's again Chris and Prestige. More

I was turning in a leased vehicle and leasing a new one. The salesman was very responsive to my requests and located the exact vehicle I was looking for. I am a repeat VOLVO customer( this is my 4th vehicl The salesman was very responsive to my requests and located the exact vehicle I was looking for. I am a repeat VOLVO customer( this is my 4th vehicle owned or leased). I am confident I will be happy with this vehicle, as I have been in the past. My experience with this dealership met all of my expectations. I was dealth with honestly and I felt my business was appreciated. All of my questions, or concerns were addressed promptly and to my satisfaction. More

We went in for a used Volvo we saw online. Car is great. But what really impressed me is the following. Professionalism: everybody treated us with respect, they were professional, friendly, courtious, and h But what really impressed me is the following. Professionalism: everybody treated us with respect, they were professional, friendly, courtious, and helpful. The atmosphere and tone: It was calm with no craziness. Everyone we dealt with was a seasoned pro. No wet behind the ears, over aggressive young sales reps. What makes it even more impressive is that this was a used car for just a few thousand dollars, and we were treated as if we were buying a brand new car for tens of thousands. I haven't had the car serviced yet so I can't comment on the "automotive service". But "customer service" was great. Imagine how you will be treated when you buy a new car. We dealt with the receptionist, 3 sales reps, one mechanic who moved the plates from the trade in car to the one we bought. The names I remember are Rich Curto, Mark, Joel, and Pat. I thought this type of service and professionalism had disapeared decades ago. Glad to see they are keeping the art of professional, courtious salesmanship and service alive at Prestige Volvo. More

Prestige Volvo continues to both set and raise the bar or standard for automotive dealership customer relations. Not only do they make local and regional competition pale by comparison, but this author harb standard for automotive dealership customer relations. Not only do they make local and regional competition pale by comparison, but this author harbors doubts that a more congenial or happiness result oriented team or organization could be found nationwide in the industry. Thats saying a lot because, to many, dealerships are a dime a dozen. But having that Prestige Volvo experience would stop that mind set cold. Here's to many great years of Prestige Volvo and many to come. More

From the start of the "car hunting" process of contacting the dealership via online and then in-person, the level of attention and courteous service was top notch. During the negotiation process, the GM (Mr the dealership via online and then in-person, the level of attention and courteous service was top notch. During the negotiation process, the GM (Mr. Haiken) was very pleasant and receptive to finding a price that satisfied me (the customer). I was very impressed and left the dealership feel good about the whole transaction. There was never a moment where I felt the sales person (Mr. Casser) was just caring about his commission and the custmer in front of him was just another transaction. If you are looking for a very fair price with the excellent service, I would recommend this Volvo dealership over others in the Northeast NJ. More

My husband and I have been married for 36 years and have never owned a Volvo, even though we have owned 17 other cars. We chose Volvo because many of our neighbors owned and drove Volvos and seemed happy w never owned a Volvo, even though we have owned 17 other cars. We chose Volvo because many of our neighbors owned and drove Volvos and seemed happy with their cars. We were able to trade in our "Clunker" and lease a beautiful 2010 XC60, thanks to the very helpful and knowledgeable Christian Parada. We are very happy with our new car and are looking forward to many years of driving pleasure in our new Volvo. More

David Lewis was very accommodating as far as getting my car in right away, arranging for a loaner vehicle and followed up to make sure the job was done well. This was not my first trip to Prestige and eac car in right away, arranging for a loaner vehicle and followed up to make sure the job was done well. This was not my first trip to Prestige and each time I received above excellent service from David Lewis. I have actually come to enjoy my visits. I would also like to compliment Andy who went above and beyond to solve the issue(s) I was having with my vehicle. More

As a first-time car buyer, I did not know what to expect. Thankfully for me, Chris made the process painless. He walked me through the details and addressed all of my questions directly. I had expected my ca Thankfully for me, Chris made the process painless. He walked me through the details and addressed all of my questions directly. I had expected my car to arrive late November; however, much to my delight he found one less than a week after I left my deposit! I picked it up today and could not be more pleased. He thoroughly explained all the features of my vehicle and had already set up many of them. Again, as a first-time buyer, no part of my experience was stressful and I would send anyone interested in a Volvo to him in a heartbeat. More