Prestige Volvo
East Hanover, NJ
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Best car buying experience I've had. They had the exact vehicle I wanted in stock and gave us a great price on the new car and the trade-in. Best of all I felt like they we're honest and worked hard to ge vehicle I wanted in stock and gave us a great price on the new car and the trade-in. Best of all I felt like they we're honest and worked hard to get the best interest rate possible. None of that "Where do you want to be with your payment?" garbage. They outlined the details of the deal clearly (car price, discounts, trade-in, interest etc.) so we knew exactly what we where getting. We'll be back! More
Positive experience throughout. Business mgr, Paty even got the monthly payments lower from initial agreement- going above and beyond. Mr. Cassser is the epitome of an ideal auto salesman. Knows the produc got the monthly payments lower from initial agreement- going above and beyond. Mr. Cassser is the epitome of an ideal auto salesman. Knows the product and thoroughly professional with no pressure but trys all means to get us the car. More
Being in Human Resources, my focus is on customer service and as a rule of thumb, I like to do business with organizations that know how to treat ther customers. I can honestly tell you that dealing with Ch and as a rule of thumb, I like to do business with organizations that know how to treat ther customers. I can honestly tell you that dealing with Chris Parada and the entire team at Prestige has been one of the most pleasurable experiences that I have had in a long time. They were professional, friendly, honest and went out of their way to assist. I would highly recommend Prestige to others and would do business with you again. I applaud everyone for their excellent service! More
The quality of care is five star. Everyone at Prestige was so attentive to my needs. I did not have any stress with the purchase of my new vehicle. When I started my search for a new car I first did resea was so attentive to my needs. I did not have any stress with the purchase of my new vehicle. When I started my search for a new car I first did research online. Joel Casser responded immediatley with email and a phone call. All through the process all the staff was never pushy but patient. I came to the dealership afterwork and given a test ride of S40 by sales consultant Jeffery Barish who was knowlegable of product and comparable competition. Jeffery quickly understood my needs in a vehicle which provided me the tools to confidently choose my new vehicle. Pat from financing was excellent in the way assisted in final paperwork and finacing of the car. Finally Jeffery walk me through the whole car so I understood all workings of car and introduced me to the service departement. This was the most enjoyable car purchase expericence I ever had. More
We have been driving Volvo cars for almost 30 years, all of them purchased or leased from Montclair Volvo. When it came time to replace our current Volvo, it was natural for us to follow Rich Curto from Mon of them purchased or leased from Montclair Volvo. When it came time to replace our current Volvo, it was natural for us to follow Rich Curto from Montclair to Prestige Volvo. Rich provided, by far, the best auto-buying experience we've ever had. He is precise, detail oriented, and knowledgeable about the cars that he sells. There is no pressure to buy, just good advice and great service from a man who cares very much about his customers' satisfaction. More
Working in Human Resources, I am definitely critical of the service that I receive. I can honestly say that the service that I received from Chris Parada and the rest of the sales team was extraordinary. the service that I receive. I can honestly say that the service that I received from Chris Parada and the rest of the sales team was extraordinary. They were honest, friendly and catered to our needs. They made me feel important and went out of their way to help. Due to this excellent customer service I would be a return customer and recommend your dealership to others. I commend everyone for the excellent service that we received. More
I WENT IN TO PRICE A NEW CAR, AND 3 HOURS LATER I DROVE THE CAR HOME. THE STAFF IS PHENOMENAL, THE PRICE I DON'T BELIEVE COULD BE BEAT ( I WENT IN WITH MY NUMBERS FROM EDMUNDS & KELLY.) THEY BEAT MY GREATE THE CAR HOME. THE STAFF IS PHENOMENAL, THE PRICE I DON'T BELIEVE COULD BE BEAT ( I WENT IN WITH MY NUMBERS FROM EDMUNDS & KELLY.) THEY BEAT MY GREATEST EXPECTATIONS. PATRICK IN THE FINANCE DEPARTMENT GOT THE PAPER WORK DONE FASTER THAN ANYONE I'D EVER DEALT WITH AND I'VE PURCHASED MORE THAN 75 CARS IN MY LIFE ( I'M OLD, AND USED TO HAVE FLEET VEHICLES FOR MY COMPANY) RICHARD, MY SALES CONSULTANT, WAS LIKE FAMILY , AND I'D NEVER MET HIM BEFORE. HE AND LEN HAIKEN ( THE OWNER ) WALKED ME THROUGH ALL THE OPTIONS AVAILABLE TO ME, AND DEALT WITH UNBELIEVABLE HONESTY, ACTUALLY TALKING ME OUT OF A PIECE OF EQUIPMENT I REALLY DIDN'T NEED. ALL THOSE CARTOONS ABOUT CAR DEALERS, ARE SIMPLY NOT THE WAY BUSINESS IS DONE AT PRESTIGE. IT IS CLICHED, BUT YOU REALLY WERE MADE TO FEEL THAT YOUR UNCLE OWNED A DEALERSHIP, AND HE WAS GOING TO TAKE GOOD CARE OF THE FAMILY. I HAVE never HAD SUCH A PLEASURABLE AND STRESSLESS BUSINESS DEALING IN MY LIFE. (AND I AM NOT A RELATIVE !) More
When I went to Prestige Volvo I felt very welcome and taken care of. Everyone was very nice. Christian Parada helped me to find the best car that fits my needs. Within a day of making a deal, the car was taken care of. Everyone was very nice. Christian Parada helped me to find the best car that fits my needs. Within a day of making a deal, the car was ready for me to take home! I loved that I was able to get my car as quickly as I did. Thank you to everyone at Prestige Volvo, I love my S40! More
Leased my third XC90 from Prestige. My experience with this dealer has always been exceptional. Service has been great. Sales person was very helpful. I believe that I negotiated a fair price for my curre this dealer has always been exceptional. Service has been great. Sales person was very helpful. I believe that I negotiated a fair price for my current lease. I would definitely recommend Preatige Volvo. More
I recently purchased a certified Volvo XC70 from Prestige Volvo in East Hanover, NJ. The sales department staffs were courteous and candid. They were helpful and candid(not too common in this business) and Volvo in East Hanover, NJ. The sales department staffs were courteous and candid. They were helpful and candid(not too common in this business) and delivered as promised. However, the reason I am writing this blog is to complement the service department. Jay Rosen the Service Manager was pleasure to interact with. While we've had many Volvo cars for over three decades Jay runs an exceptional service department. He was direct and professional. After the delivery Jay was eager to respond and offered prompt professional advice that was helpful and saved additional trips and my time. His demeanor has consistently been direct and very professional. While there are many other Volvo dealerships in nearby New York area I plan to use the prestige Volvo for my future needs. More