Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Prestige Volvo
East Hanover, NJ
2,872 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,872 reviews
June 06, 2010
Dear DealerRater~ I was purchasing a car for the very first time on my own and as a female, felt very nervous and intimidated by the process. I visited several dealerships in my search. I first checked first time on my own and as a female, felt very nervous and intimidated by the process. I visited several dealerships in my search. I first checked Prestige Volvo on 6/2/10 merely to get a feel for inventory, pricing, financing, etc. Mr. Parada spent so much time with me to ensure that I had all the information I needed to make this very important decision. He was extremely professional but yet so friendly and understanding. I had not experienced that level of comfort in ANY of the other dealership situations. I had no intention of purchasing the car evening...but did. I was so confident in the customer service and the individual attention to my situation that my stressful situation had clearly become an easy one. I picked up my car on 6/4/10. Mr. Parada had EVERYTHING taken care of for me. I didn't need to worry about anything but enjoying my brand new car. Mr. Parada and Prestige Volvo turned a very stressful and scary process into a smooth, positive and rewarding experience. I would highly recommend Prestige Volvo and Mr. Parada for anyone needing a car!!!! More
by Paige
Employees Worked With
Christian Parada
June 01, 2010
My husand and I were in the market for a pre-owned SUV. A few months ago we stopped in at Prestige and we were greeted in the parking lot, but to my surprise, not by a pushy salesman but by a man who was i A few months ago we stopped in at Prestige and we were greeted in the parking lot, but to my surprise, not by a pushy salesman but by a man who was incredibly knowledgable and knew exactly what we were looking for. We were very pleased but overwhelmed about purchasing. We went to other dealerships to look at other SUV's none of which compared to the Volvo and I was annoyed by the sterotypical salesman that were assisting us. We knew the Volvo XC90 was for us but we decided to wait a few months. During that time Rich Curto called us and followed up but was never pushy. I called Rich a few months after our initial visit and said we were ready to purchase. We went in on a Saturday and thought it was going to be dreadful since we had no choice but to bring our 2 year old son. Immediately, every employee of Prestige welcomed us and made us feel at home with our son. From the play area they provide to the coloring book package they gave him to allowing us to have our stuff all over that showroom by the end I knew they understood that Volvo is meant for families. What put a smile on my face was when our son was playing at the Lego table while my husband and I were in the finance office, Rich and numerous other employees were at that Lego table playing with him. WOW! Our son didn't even miss us. I am not sure you would find that service any where else. Rich found the perfect car for us. We love the XC90 and we loved how quickly and smoothly the process went. It could not have been any easier!!!! I can honestly say we will remain Volvo owners and will continue to go to Prestige for service and purchasing needs. More
by lmr
Employees Worked With
Rich Curto, Rich Curto
May 29, 2010
My girlfriend and I was in the market for a compact SUV. This was our second car buying experience. The first one was with an Audi dealership. This certain Audi dealership was very disorganized. We had to d This was our second car buying experience. The first one was with an Audi dealership. This certain Audi dealership was very disorganized. We had to do all the work for the finance manager to get us approved. So we were kind of traumatized by the experience. Going in Prestige Volvo, we already have a preconceived idea about what a "luxury brand" dealership experience would entail. Boy were we wrong! The minute we stepped in Prestige Volvo, we were greeted by the staff and offered coffee and drinks. The staff was friendly and courteous and we didn't feel out of place. Joel Casser was our sales person. He was courteous and knowledgeable. Pricing was competitive and Joel was able to match and offer the exact price and car that we wanted. Not at anytime we felt pressured by him and we left the dealership feeling happy about our decision. He kept us updated on the status of the car from transport to delivery. Pat Masone was our finance manager. He kept us updated on the status of our loan and approval. He made the financing part of the experience as smooth as possible. Once again, to Joel Casser, Pat Masone and the whole Prestige Volvo staff, Thank you for making this an enjoyable and hassle-free experience. Raymond and Marjorie More
by rayandmarj
Employees Worked With
Joel Casser, Pat Masone, Pat Masone
May 28, 2010
Chris did a terrific job. He was friendly, courteous and knowledgable. He was able to answer all of our questions. The experience was a very positive one. I visited another non-Volvo dealership and you c knowledgable. He was able to answer all of our questions. The experience was a very positive one. I visited another non-Volvo dealership and you can really tell the difference. Prestige Volvo was friendlier and more professional. More
by kdtwins
Employees Worked With
Chris P.
May 28, 2010
My wife and I picked up a 2008 XC90. We actually were there to purchase an XC70. Chris the salesman was very nice and very helpful. He made the experience very easy. Too easy. We were in and out there to purchase an XC70. Chris the salesman was very nice and very helpful. He made the experience very easy. Too easy. We were in and out and owned the car. This dealership builds customer loyalty from the moment you step in the door. More
by cro1212
Employees Worked With
Chris
May 26, 2010
Richard did a great job, definitely a good dealer to get a vehicle from. Prestige Volvo doesn't miss a beat. I am very happy with the XC90 so far, truly a great ride and wonderful for family transporattion. a vehicle from. Prestige Volvo doesn't miss a beat. I am very happy with the XC90 so far, truly a great ride and wonderful for family transporattion. The media package is top-notch, hands-free phone is a safe way to communicate while driving. Overall performance and service is outstanding. More
by jsachnoff
Employees Worked With
Richard Curto, Rich Curto
May 25, 2010
It was a fair and honest deal on our used Volvo. They answered every question we had and introduced us to their service department who was able to tell us about all the services done on the vehicle and t answered every question we had and introduced us to their service department who was able to tell us about all the services done on the vehicle and the estimated costs going forward. We would recommend them again. More
by NJVolvoBuyer
Employees Worked With
Rich Curto, Rich Curto
May 24, 2010
We visited the dealership on a whim, basically to start thinking about which convertible we would get whne our current lease expired in six months. Chris did a great job of finding out what our questions thinking about which convertible we would get whne our current lease expired in six months. Chris did a great job of finding out what our questions and concerns were and responding with an offer to sell us the car immediately while taking the current lease off our hands. Marc has been fair, friendly and totally responsive. The experience could not have bene easier or felt like more a mutually satisfying transaction. I highly recommend these guys. More
by markl
Employees Worked With
Marc Apirian, Chris Parada
May 22, 2010
I bought my last VOLVO from Rich Curto when he was at I bought my last VOLVO from Rich Curto when he was at Montclair VOLVO. I wanted a new car and so we found Rich again at PRESTIGE VOLVO in East Hano I bought my last VOLVO from Rich Curto when he was at Montclair VOLVO. I wanted a new car and so we found Rich again at PRESTIGE VOLVO in East Hanover, NJ. Rich was thoroughly professional. He found me the car--with all the features--that I wanted. He worked through complicated negotiations with my company (who was buying the car for me) and made sure he stayed in touch with me throughout the process. Today, when I picked up my new 2010 Cross Country, Rich had a sign up in the office congratulating me on my new car. He meticulously took me through all the features of the car before I left the dealer. He was precise, organized, helpful, and an overall pleasure to work with. We will continue to buy our VOLVOs from him. I give him the highest possible rating. More
by JNewMac
Employees Worked With
Richard Curto, Rich Curto
May 21, 2010
Rich Curto was professional and responsive. We appreciate his immediate response to our inquiry and with just a few phone calls we had our car and were thrilled to pick up our xc90 a few days later. Thank yo his immediate response to our inquiry and with just a few phone calls we had our car and were thrilled to pick up our xc90 a few days later. Thank you Rich! I'm happy to recommend both you and Prestige! More
by tdscerbo
Employees Worked With
Rich Curto, Rich Curto
