Prestige Volvo

I went to Prestige Volvo to test drive the 2011 XC60 to compare with Audi Q5 and BMW X3, as a replacement for my wife's Toyota Sienna. I spoke to Chris who confirmed that they had a car with the options I compare with Audi Q5 and BMW X3, as a replacement for my wife's Toyota Sienna. I spoke to Chris who confirmed that they had a car with the options I wanted in stock, and that he would have it ready for us upon arrival for a test drive. Within 5 minutes of walking into the dealership, I was driving the car. Chris was knowledgeable in the vehicle and options and was extremely personable. Without being pushy, Chris informed me of the maintenance/financing special Volvo was offering that was expiring at the end of the month (2 days later) and asked what he could do to make the deal work. After about 10 minutes of having my trade in checked over, he returned with a number in the range I was expecting and comparable to the Audi and BWM dealerships I've visited. 5 minutes later and a $1000 increase on the trade, we had a deal. One thing I did not expect and was very appreciative of was that Chris offered us the Costco car buying discount ($500 UNDER invoice) - I didn't even think of using the service and wouldn't have been aware of it had he not mentioned it. My only negative comment with the overall experience was that the rear entertainment system had to be ordered and we couldn't drive away from the dealership 100% done. Perhaps they should consider keeping 2-3 units in stock in the 2-3 interior colors the cars come in rather than having to have their customers wait 3-4 days until it's purchased, and then another day to have it installed. However, the entertainment system was installed when promised, and the service department was a pleasure to deal with - they remembered my wife's name when she entered the office. Overall, this is the absolute BEST car buying experience I've ever had, and I've bought more than 10 new cars (Toyotas, Audis, BMWs, a Mitsubishi, a Ford and a Nissan). In and out within an hour to make the deal, and less than an hour to sign all the paperwork and have all the features explained when we picked up the car. By the way, if you can, ask for Joel to go over the vehicle when picking it up - he is extremely thorough, knowledgeable and the best customer service experience I've had at any car dealership ever. Lastly, they had a small play area for children that kept my 4-year-old occupied and safe. And they had given a cute teddy bear in a Prestige Volvo sweater to both my boys, even before we agreed on buying the car. Classy, customer service oriented and very accommodating - couldn't think of any reason not to recommend it to all my friends (actually, already did). More

Matt and his team at Prestige made the leasing of my Volvo S60 a breeze. They went out of their way to make it as easy as possible. They offered to deliver the car to Lawrenceville NJ, over an hour away Volvo S60 a breeze. They went out of their way to make it as easy as possible. They offered to deliver the car to Lawrenceville NJ, over an hour away, if that was what would make my life easier. They took in my other car, not a volvo, and will return it to the dealer. What a great team. They really get customer service. And the car is AWESOME!!! Thanks Matt and Joel. More

Every employee we worked with was friendly, professional, and extremely helpful. I arrived with a few obstacles and they worked out each and every one of them, including sending a driver to my home to pick and extremely helpful. I arrived with a few obstacles and they worked out each and every one of them, including sending a driver to my home to pick up my wife who met me at the dealership to pick up my new car! More

I had a truly excellent experience at Prestige Volvo. My wife and I dealt with the manager Matthew Haiken who was extremely knowledgable and patient with us. They delivered the car exactly when they said wife and I dealt with the manager Matthew Haiken who was extremely knowledgable and patient with us. They delivered the car exactly when they said they would and as promised. Mr. Haiken and his staff are extraordinarily reliable and honest. It was truly a pleasure working with Mr. Haiken and all the others at Prestige Volvo. More

When i walked in, i was imeditally responded to. After sitting down with Steve for awhile we talked and there was the only thing i needed to do was to select a color. The man was so helpful from start to sitting down with Steve for awhile we talked and there was the only thing i needed to do was to select a color. The man was so helpful from start to pickup i am going back again to look for another car for my daughter. More

Chris was a pleasure to work with. He listened to what I was looking for and gave me the best options that would fulfill my requirements. He was also very prompt in getting back to me when I e-mailed him q was looking for and gave me the best options that would fulfill my requirements. He was also very prompt in getting back to me when I e-mailed him questions and did everything that he said he would do without me having to ask multiple times. When we picked up the new car, he answered all of our questions (before we even asked most of them) and took the time to go through all of the features that the C70 has to offer. He made sure that we were comfortable before we drove off the lot and he was great in dealing with my very excited 8 year old son. Pat closed our loan and processed all of the paperwork. He too was a pleasure to work with. He got us completed and out of the dealership quickly without us feeling rushed. He was very organized and ready to deliver the car when we stepped into the dealership. When we went to the back to look at the car and go over it with Chris, they had a nice little sign specifically to my family. Overall it was a great experience! More

I am soo thrilled with every department at Prestige Volvo period. The service is impecable and I brag about Preatige all the time to all my friends and family. I am a customer for life. Pat in the busine period. The service is impecable and I brag about Preatige all the time to all my friends and family. I am a customer for life. Pat in the business office is a pleasure. Thank you PrestigeVolvo!!! More

Our old volvo finally gave out, and we needed a new car, quickly. We worked with Steve, who was very knowledgeable and also friendly. What I really liked was his approach - no pressure, and listening to o quickly. We worked with Steve, who was very knowledgeable and also friendly. What I really liked was his approach - no pressure, and listening to our needs. In the end, we purchased one of their pre-certified used cars, at a great discounted price, and still under warranty. Steve made the entire car shopping experience a pleasure. More

Matthew listened to my request in was I was looking for Matthew listened to my request in was I was looking for S-40 2011.To my luck, it was a car that did my intial request. We worked together on a pric Matthew listened to my request in was I was looking for S-40 2011.To my luck, it was a car that did my intial request. We worked together on a price and I was able to purchase my car and drive it home the same day. I was preased with the service and time spending at Prestige Volvo.The experience was great. Thank you. More

Chris listened to my request in what I was looking for in a XC90. I asked for a Certified, pre-owned and advised my color choices, the number of miles and the age of the car. To my luck, there was a car t a XC90. I asked for a Certified, pre-owned and advised my color choices, the number of miles and the age of the car. To my luck, there was a car that did meet my initial request. We worked together on a price and I was able to purchase my car and drive it home the same day. They were very flexible with my purchasing options and overall the experience was great. I am very happy with Prestige Volvo and would recommend anyone interested in buying a Volvo, to visit this dealership. More