Prestige Volvo
East Hanover, NJ
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Buying a car can be tedious and time consuming, but Joel Casser made this experience seamless. The service level was so superior I had no problem using Prestige even though I live five miles from the CT dea Casser made this experience seamless. The service level was so superior I had no problem using Prestige even though I live five miles from the CT dealer. From the initial phone call to the signing of the documents, and the subsequent drive away, I was extremely pleased. Congratulations to a job well done from a superior team at Prestige Volvo. You have earned a client for life. More
We had a very positive experience at Prestige Volvo. Our salesperson PJ was friendly and knowledgeable. Even though we were purchasing a used Volvo, he walked us through all the features of the car as thoug salesperson PJ was friendly and knowledgeable. Even though we were purchasing a used Volvo, he walked us through all the features of the car as though we were buying a new one. We liked the no pressure atmosphere - despite our indecisiveness about the purchase we were about to make, PJ made us feel comfortable and let us make our decision on our own time. Now we love the Volvo and are confident we made the right choice. More
Recently, I bought my second Volvo. I never thought the phrase "Volvo for life" would hold true for me but it looks like that's the case. For this purchase, I dealt with Paul Davis who was recommended to phrase "Volvo for life" would hold true for me but it looks like that's the case. For this purchase, I dealt with Paul Davis who was recommended to me by Patricia from Prestige's maintenance department. Paul was kind, friendly and overall just great to work with. Unlike other dealers and those in auto sales, there was no haggling, wasting of my time and games. Paul was straightforward and worked with me to make sure I was happy with my purchase. Thanks to Paul, Patricia and Prestige, I'm a "Volvo for life" person! More
WE HAD AN EXTREMELY SATISFACTORY EXPERIENCE DEALING WITH PJ LEE AND THE ENTIRE PERSONNEL OF PRESTIGE VOLVO. THEY ARE VERY FRIENDLY AND KNOWLEDGEABLE ABOUT THEIR PRODUCT. I WOULD HIGHLY RECOMMEND PRESTIGE AN PJ LEE AND THE ENTIRE PERSONNEL OF PRESTIGE VOLVO. THEY ARE VERY FRIENDLY AND KNOWLEDGEABLE ABOUT THEIR PRODUCT. I WOULD HIGHLY RECOMMEND PRESTIGE AND ESPECIALLY PJ TO ANYBODY WHO ARE INTERESTED IN BUYING OR LEASING A VOLVO. More
First, I need to say that the service department at Prestige is fantastic. However, this review is about trying to buy a car. Since we own two Volvos and have had a good experience with their service Prestige is fantastic. However, this review is about trying to buy a car. Since we own two Volvos and have had a good experience with their service department, we went in expecting to be treated well and to buy a new Volvo from them. We asked for an internet price before coming in. This price was acceptable, but when we came in, we did not like the color and were told that this was the only car they had that the price would apply to, and that they would not work with us to get a more acceptable car. They lowballed us on the trade (which they have serviced for 5 years), offering us 25% less than anyone else we asked for an offer. We asked about another option and were told by the sales manager that we would get a response on our question later that day. We never heard back. More
We have had our two Volvos serviced at Prestige for the past 5 years. They are always ready for us when we drop off the cars, and the cars are ready when promised. They listen to us when describing issue past 5 years. They are always ready for us when we drop off the cars, and the cars are ready when promised. They listen to us when describing issues with the cars and follow through with answers to our questions. Pricing is about what you would expect from this type of dealership. More
As a long-time Audi owner, I visited Prestige to give the XC60 a test drive as a long shot, on my way to buying a Q5. Prestige had a homey feel--and Jeff was extremely personable and professional. Even tho XC60 a test drive as a long shot, on my way to buying a Q5. Prestige had a homey feel--and Jeff was extremely personable and professional. Even though it was a very busy Saturday, he took all the time in the world with me. Felt like I got a good deal--including my trade-in, and everything since has been first-rate. When I visited to pick up my plates, Jeff wasn't in that day, but the rest of the staff treated me like their own valuded customer and took care of me. And I love the car! More
It was a wonderful and easy experience to purchase my new S60 from Matt, Joel and all the staff at Prestige. They found the car with the options and colors I wanted and had it at their location within a wee S60 from Matt, Joel and all the staff at Prestige. They found the car with the options and colors I wanted and had it at their location within a week. The process of filling out the paperwork was a breeze and the review of the car's systems prior to us leaving was through and very helpful. More
My overall experience at Prestige Volvo was very positive. My salesperson Richard Curto, was attentive, extremely helpful and above all, friendly! He was also very informative as we test drove a positive. My salesperson Richard Curto, was attentive, extremely helpful and above all, friendly! He was also very informative as we test drove a couple of the cars. He helped me find a car with all the key features I was looking for. Generally, I felt that the entire sales team, including Pat Masone and Marc Apirian provided me with excellent service and attention -- I drove home in a new 2012 S60! Thank you! More
ONE HEARS SO MANY HORROR STORIES ABOUT PURCHASING A CAR. WE HAVE JUSWT LEASED OUR SECOND CAR FROM PRESTIGE VOLVO, AND THEY HAVE US FOR LIFE. STEVE SARGENT TOOK ALL THE STRESS OUT OF GETTING OUR NEW CAR. WE WE HAVE JUSWT LEASED OUR SECOND CAR FROM PRESTIGE VOLVO, AND THEY HAVE US FOR LIFE. STEVE SARGENT TOOK ALL THE STRESS OUT OF GETTING OUR NEW CAR. WE NEVER HAVE A PROBLEM WITH THE SERVICE DEPARTMENT, AND PATRICIA SOMERVILLE IS A REAL PRO. KEEP UP THE GOOD WORK, PRESTIGE. THANKS. LOUISE AND WAYNE RUTKAY More