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Prestige Volvo

East Hanover, NJ

4.9
2,838 Reviews

285 State Route 10

East Hanover, NJ

07936

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Showing 2,838 reviews

October 08, 2012

Great customer/sales service, not pushy at all, but informative and helpful, and, overall, extremely customer oriented. They are excellent with follow-up to make sure customer expectations are met. More

by Steven Goldberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 27, 2012 -

Prestige Volvo responded

Thank you for your excellent feedback about your Prestige Volvo experience, Steven! We are thrilled to hear you found us so thorough and customer-oriented, as that is the environment we are always striving to create. If any questions pop up about your new vehicle, please don't hesitate to give us a phone call or drop by. We will always be happy to assist you! Lauren Gurry Digital Marketing Coordinator

October 07, 2012

I found a 2008 XC70 on the internet and contacted Joel I found a 2008 XC70 on the internet and contacted Joel Casser. Joel responded very quickly with a phone call as well as a video email that was very More

by mattmcnaught
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt McNaught, Matthew Haiken, Pat Masone, Rich Curto
Oct 26, 2012 -

Prestige Volvo responded

Thank you so much for your positive review! We strive to make our customers feel a no pressure, easy going car buying experience. We're glad to hear that Joel was such a big help in your car buying purchase.Please feel free to contact us with any questions or concerns! Thank you for your recommendation of our dealership.Happy driving and enjoy your XC70! Tina Bilokin Customer Care Rep.

October 01, 2012

The sales experience was very pleasant and professional. The sales experience was very pleasant and professional. Everything went smooth,when i was picked up by PJ, all paper work was ready and I was out in More

by jedyna66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Sommerville, Tina Bilokin
Oct 02, 2012 -

Prestige Volvo responded

Thank you for taking the time to tell other Volvo customers about your pleasent experience here at Prestige. I am glad to hear that PJ took good care of you and made your car-buying process seamless. If you have any questions in the future, any member of our team will be happy to assist you. Lauren Gurry Digital Marketing Coordinator

September 28, 2012

If you are looking for no pressure sales, quality vehicles, and helpful people, Prestige is the place for you. My wife and I recently purchased a used C70, the car was immaculate and well cared for, More

by dlunger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Haiken, Pat Masone
Oct 02, 2012 -

Prestige Volvo responded

Thank you for choosing Prestige Volvo for your vehicle purchase! I am happy to read that you seemed to have just the experience we strive to create: an honest, no pressure sales environment and a smoothy buying process. When it comes time for your vehicles maintenance, our service department will surely present you with an equal level of care. Congratulations on your new vehicle! Lauren Gurry Digital Marketing Coordinator

September 10, 2012

I can not say enough about my experience at Prestige Volvo! Deborah was amazing! She was extremely knowledgable. As a woman I particularly liked working with her, she made the buying proceess stress fre More

by Elysa
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Amster
Sep 27, 2012 -

Prestige Volvo responded

I am thrilled to here you had such a pleasant experience with Deb at Prestige and also that you love your new XC90! Deb is very knowledgeable, patient, and thorough, and it sounds like she took superb care of you. If you have any questions that pop up about your vehicle, a member of our team will be happy to help you, and our service department will be sure to keep your XC90 healthy when it comes time for factory-scheduled maintenance. Lauren Gurry Digital Marketing Coordinator

September 08, 2012

In August 2012, my truck was taken to Prestige Volvo for a computer update. I appreciate Ms. Lindsey Mastroianni and Mr. Jay Rosen for explaining to me what the computer update entailed. In addition, I appr More

by Mstiawashington7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rosen
Sep 27, 2012 -

Prestige Volvo responded

Thank you for your high compliments to Prestige Volvo's service department and your continued customer loyalty. Jay will be thrilled to learn how much you appreciate all of his hard work and his continued customer care practices. We thank you so much for singing our service department's praises and look forward to assisting you in the future. Lauren Gurry Digital Marketing Coordinator

September 08, 2012

P J Lee went above and beyond to make this Volvo happen for us, thrilled with car and service. Highly recommend Prestige Volvo and staff. More

by capuano105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 27, 2012 -

Prestige Volvo responded

I am happy to hear that PJ was accommodating to your needs during your vehicle search. If you have any questions about your vehicle in the future, a member of the Prestige team will be happy to help you. When your new vehicle is approaching its regularly scheduled maintenance, the Prestige service department will surely be as helpful as PJ was. Lauren Gurry Digital Marketing Coordinator

September 08, 2012

Deborah Amster-Smith and Pat Masone.....what a team! We worked with both of these Prestige employees and found ourselves driving away in the perfect car for our family. To be very honest, there were many More

by dsnyder31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Masone, Deborah Amster
Sep 27, 2012 -

Prestige Volvo responded

It sounds like you had a great experience with our sales team at Prestige Volvo! Deb is always 100% attentive to her customers needs and concerns, and I am happy to hear that this commitment is what made you feel comfortable buying a vehicle at Prestige. I thank you for the feedback about your car-buying experience and encourage you to check in with our service department when it comes time for your vehicle's regularly scheduled maintenance. Lauren Gurry Digital Marketing Coordinator

September 06, 2012

Excellent experience from the time I walked in the door to the dealership to when I drove my new XC90 off the lot! PJ Lee was straight-forward and a pleasure to work with and Pat Masone made closing the d More

by amgk39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Masone
Sep 27, 2012 -

Prestige Volvo responded

Thank you for choosing Prestige Volvo for your car-buying experience! I am happy to hear you were please with the dealership as a whole, and specifically with the assistance that PJ and Pat provided. We aim to provide a smooth, pleasant experience like you had to all of our customers, and I thank you for your positive feedback! Lauren Gurry Digital Marketing Coordinator

August 30, 2012

In the summer of 2012, I began shopping for a new car as my lease was up in the fall. I ended up being between two cars after a few weeks of educating myself. One of which was the Volvo XC90. I'm an email More

by mloiacono
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Casser
Sep 27, 2012 -

Prestige Volvo responded

I am thrilled to hear that your experience with Prestige Volvo and Joel Casser was so thorough. I know that Joel always strives to present customers with all of their possible options and makes sure all of the details are understood. I am glad to hear that Joel was so attentive in his responses to you and thank you for your recommendation of our dealership. Lauren Gurry Digital Marketing Coordinator

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