Prestige Volvo
East Hanover, NJ
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Great customer/sales service, not pushy at all, but informative and helpful, and, overall, extremely customer oriented. They are excellent with follow-up to make sure customer expectations are met. informative and helpful, and, overall, extremely customer oriented. They are excellent with follow-up to make sure customer expectations are met. More
I found a 2008 XC70 on the internet and contacted Joel I found a 2008 XC70 on the internet and contacted Joel Casser. Joel responded very quickly with a phone call as well as a video email that was very I found a 2008 XC70 on the internet and contacted Joel Casser. Joel responded very quickly with a phone call as well as a video email that was very accurate. I setup an appointment for the following Saturday. This was my first visit to Prestige Volvo and it was a great experience. All personnel were friendly and helpful. No one pressured me at all. I have visited several Volvo dealerships in NJ and Prestige is the best by far. I reside in Monmouth County and the travel time to Prestige was well worth it. Joel had a thorough knowledge of the XC70's features and answered all our questions during the walk around and the test drive. We agreed on a fair price and completed the deal quickly. I returned the following Saturday to pick up the vehicle. Joel had the car detailed and in excellent condition. Joel spent time with my wife and me sitting in the car to show us the car's features. This vehicle was serviced at Prestige by the prior owner. We asked for the service records. Joel provided an 8 page printout of the dealership service records for the vehicle going back to 2008. Pat had the financial paperwork all ready and we completed the paperwork very quickly. As another reviewer stated: If you are a serious buyer and they have what you want you will buy a car from this dealership. The icing on the cake was Joel even gave us Gund teddy bears for my son and his friends. I highly recommend this dealership and dealing with Joel Casser personally. I can't say enough about the excellent job Joel did for us. Thanks! More
The sales experience was very pleasant and professional. The sales experience was very pleasant and professional. Everything went smooth,when i was picked up by PJ, all paper work was ready and I was out in The sales experience was very pleasant and professional. Everything went smooth,when i was picked up by PJ, all paper work was ready and I was out in no time. Thanks again More
If you are looking for no pressure sales, quality vehicles, and helpful people, Prestige is the place for you. My wife and I recently purchased a used C70, the car was immaculate and well cared for, vehicles, and helpful people, Prestige is the place for you. My wife and I recently purchased a used C70, the car was immaculate and well cared for, which is why it was on the lot. My wife fell in love with the car and the staff at Prestige made the transition and the purchase as easy as possible. I would highly recommend Prestige Volvo and we will be back again. More
I can not say enough about my experience at Prestige Volvo! Deborah was amazing! She was extremely knowledgable. As a woman I particularly liked working with her, she made the buying proceess stress fre Volvo! Deborah was amazing! She was extremely knowledgable. As a woman I particularly liked working with her, she made the buying proceess stress free. I purchased an XC 90 and love it. I am so happy with my purchase it changed my life More
In August 2012, my truck was taken to Prestige Volvo for a computer update. I appreciate Ms. Lindsey Mastroianni and Mr. Jay Rosen for explaining to me what the computer update entailed. In addition, I appr a computer update. I appreciate Ms. Lindsey Mastroianni and Mr. Jay Rosen for explaining to me what the computer update entailed. In addition, I appreciate Mr. Jay Rosen's strong work ethic. He is the best Service Manager I have ever done business with...ever! I trust his expertise and honesty completely. I love Prestige Volvo. The service is ALWAYS OUTSTANDING!!! More
Deborah Amster-Smith and Pat Masone.....what a team! We worked with both of these Prestige employees and found ourselves driving away in the perfect car for our family. To be very honest, there were many worked with both of these Prestige employees and found ourselves driving away in the perfect car for our family. To be very honest, there were many cars we were interested in buying and not all were a Volvo. It was the service, attentiveness,and overall willingness to please that won our hearts to purchase at Prestige Volvo. Deborah and Pat could not have been any more accommodating to our needs. Having purchased many cars, we found there are good and bad experiences as well as salespeople......Deborah and Pat happen to be the best! We HIGHLY recommend this dealership and especially, Deborah and Pat! Debra and Mike Snyder More
Excellent experience from the time I walked in the door to the dealership to when I drove my new XC90 off the lot! PJ Lee was straight-forward and a pleasure to work with and Pat Masone made closing the d to the dealership to when I drove my new XC90 off the lot! PJ Lee was straight-forward and a pleasure to work with and Pat Masone made closing the deal a very smooth experience! Highly recommended! More
In the summer of 2012, I began shopping for a new car as my lease was up in the fall. I ended up being between two cars after a few weeks of educating myself. One of which was the Volvo XC90. I'm an email my lease was up in the fall. I ended up being between two cars after a few weeks of educating myself. One of which was the Volvo XC90. I'm an email person and emailed Prestige with some questions about pricing, leasing options, pre-owned option, etc. I received an email back from Joel Casser who was extraordinary in answering questions with patience and friendliness. I had so many questions and things I didn't really understand. I was taken back by the lengthy, informative explanation I received back. He really took the time with me and did not pressure me at all. I would highly recommend this dealership and dealing with Joel personally. More