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Prestige Volvo

East Hanover, NJ

4.9
2,838 Reviews

285 State Route 10

East Hanover, NJ

07936

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Showing 2,838 reviews

January 31, 2013

I have my S60 for about a year. Its a great car to drive and Prestige did a first rate job setting up a delivery in Sweden. I recommend European delivery. Service is also very friendly and well organized. More

by Richard Polton
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Sommerville
January 31, 2013

I have been a customer - both sales and service - since 1985. Though I do not live in New Jersey, I take my car to this dealer. My loyalty for almost three decades speaks for itself. I only wish that every More

by steve940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Sommerville
January 30, 2013

I scheduled a periodic service with Lindsey who was most courteous and helpful in providing a convenient time for drop off of my car and making available a loaner car for the day. The work was completed by More

by AlanLadd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Sommerville, Lindsey Mastroianni
January 24, 2013

My husband and I arrived late on a Saturday when the dealership was closing and PJ Lee assured us that we had time for a test drive. PJ. Was very genuine with us and answered all of our questions. He d More

by Piccolomini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 21, 2013 -

Prestige Volvo responded

Thank you so much for your positive review, and congratulations on your new XC90! I'm so glad that you had such a great experience with P.J. We are always doing everything we can to make the car shopping experience as comfortable and convenient as possible. Here at Prestige Volvo, we value our customers immensely because, after all, we are all one family. Please feel free to call us and speak with the Service Department for your regular maintenance and servicing on your XC90. We truly appreciate your kind words. Welcome to the Prestige Volvo Family. Happy driving! Brisi Sono Customer Care Representative

January 22, 2013

I bought my car at Prstige and have it serviced ever since. They are easy to work with, honest and straight forward. In fact tomorrow my wife picks up the second car we will own from Prestige. More

by msbnj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 22, 2013 -

Prestige Volvo responded

Congratulations on your new Volvo! Thank you for sharing your feedback and thank you for being such a great customer. I'm glad that you've had a great experiences servicing your car with us! Happy Driving! Tina Bilokin Customer Care Representative

January 22, 2013

I had searched the internet looking for specific cars and found them at Prestige. From my initial email contact right through to driving my new car off the lot...by far the best buying experience I have eve More

by MikiGlendenmeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Masone, Tina Bilokin
Jan 22, 2013 -

Prestige Volvo responded

Hey Miki. I can personally thank you since I write the responses for these reviews! Once again, congratulations on your C70 and thank you for sharing your experience! We always try to be as informative as we can but without being pushy. I truly am glad that you had a great experience with us! Please let us know if you have any questions in the future, we will be more than happy to help. Welcome to our Prestige Volvo Family!! Tina Bilokin Customer Care Representative

January 19, 2013

I called for service on my vehicle and received an appointment for the next day. A very polite young lady came to my place of business to pick up my car for servicing and returned it two hours later More

by rashanda hunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Mastroianni
Jan 22, 2013 -

Prestige Volvo responded

Thank you for your outstanding review! We go out of our way to make sure we can make your car servicing experience seamless by providing shuttle services and dropping off loaner cars for customers. Lindsey is on point when it comes to making an appointment and she is a pleasure to work with. Thanks once again. Happy Driving! Tina Bilokin Customer Care Representative

January 17, 2013

I have had two Volvos in my family for ten years. My main reason for purchasing this car is the entire experience at Prestige Volvo. The dealership is first rate from sales to service Whenever I have a servi More

by mull47@aol.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Curto, Jay Rosen, Patricia Sommerville, Bob Knott
Jan 22, 2013 -

Prestige Volvo responded

Thank you! We're so glad that you've had such great experiences with not only our sales department but our service department as well! Welcome to the Prestige Volvo Family and we look forward to having you in our family for many more years to come! Happy driving Tina Bilokin Customer Care Representative

January 16, 2013

Although I have issues with the car itself ( 2005-XC90), the service department has been wonderful to me. They understood my frustration and worked with me to the best possible solution. I have a dealership More

by Boratto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rosen, Patricia Sommerville
Jan 22, 2013 -

Prestige Volvo responded

Thank you for your review! I'm glad that you think so highly of our service department and thank you for traveling the extra distance to come see us! Patricia and Jay strive to make their customers feel a sense of comfort when they walk through the door. Happy Driving! Tina Bilokin Customer Care Representative

January 16, 2013

My visit was great because I was treated respectfully. I was told upfront what work was needed and what it would cost. Bill was very professional, but also down to earth. More

by smac1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 22, 2013 -

Prestige Volvo responded

We always are honest with our customers so there's no surprises when it's time to check out. Bill is very professional but he also is down to earth like you said and always puts himself out there for his customers.Thank you for the review! Happy driving ! Tina Bilokin Customer Care Representative

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