Prestige Volvo
East Hanover, NJ
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As always, all good.Quick, easy, congenial, thorough. As always, all good.Quick, easy, congenial, thorough. Always respond to my concerns and find things that need attention before they become issues. T As always, all good.Quick, easy, congenial, thorough. Always respond to my concerns and find things that need attention before they become issues. Thank you. More
Purchasing a new vehicle can be a very stressful time, especially when dealing with sales representatives who are trying to meet their “Quota”. This was definitely not the case when my wife and I walked i especially when dealing with sales representatives who are trying to meet their “Quota”. This was definitely not the case when my wife and I walked into Prestige Volvo. After meeting Deborah Amster-Smith, we quickly realized that she was not only genuine and sincere, but she truly was looking out for our best interest in helping us choose the right vehicle. Having never purchased a Volvo before, Deborah was very knowledgeable and patient when answering ours questions. We thank Deborah, Pat Mason and the entire Prestige team for making our first experience with Volvo a positive one. We will definitely recommend this dealership and especially Deborah to anyone looking to purchase a Volvo. The Aschenbach's More
The service manager, Jay is outstanding. He went above and beyond to help me with my Volvo ( which I purchased from them 4 years ago) tire problems. He saved me a ton of money by being creative and effic and beyond to help me with my Volvo ( which I purchased from them 4 years ago) tire problems. He saved me a ton of money by being creative and efficient in how he solved the problem. The problem also occurred during the Christmas season holidays, and he was incredibly responsive to my need to have the problem taken care of urgently. thank you. Forever a loyal customer. More
Prestige did a nice job working with my wife and I. The general manager and Tina were curteous and friendly. They did not apply pressure and were open to many suggestions. They gave us a very competitive general manager and Tina were curteous and friendly. They did not apply pressure and were open to many suggestions. They gave us a very competitive price. Their follow-up after the purchase was very good. More
After researching several dealerships, and based on the number of excellent reviews -- my husband and I decided to visit Prestige Volvo. When we arrived, we were warmly greeted by Deborah Amster-Smith. S number of excellent reviews -- my husband and I decided to visit Prestige Volvo. When we arrived, we were warmly greeted by Deborah Amster-Smith. She was so knowledgeable and confident when speaking to us about the new vehicle we were in search of -- and was quick to walk us through all of the standard features, options, packages and financing terms. It didn't take us long to decide where and from whom we wanted to purchase our new S60. In the two trips we had made to the dealership, we were approached by several employees -- the GM, other salespeople, receptionists, as well as the finance manager. Every single one of them greeted us with a smile and made sure we were being taken care of. Also, the amount of time we spent with the finance manager going through all of the paperwork was much less than what we had experienced at other dealerships. On the few occasions we tried contacting the dealership, our calls were returned in a timely manner. Matthew Haiken, the GM, even went as far as to call us back while he was out of the office -- just to make certain that all of our questions were answered, as well as to provide to most competitive pricing on the vehicle we wanted. We would rate the overall service and experience at this dealership as "OUTSTANDING" -- and would highly recommend purchasing your next vehicle from Deborah! She was terrific -- from start to finish, and went above and beyond in making sure our new car purchase was effortless and memorable! We are so thrilled with our new Volvo and are so happy to now be a part of the Prestige Family! More
Among other expensive repairs, Prestige Volvo replaced the front axle on my V70. A few months later, there was a near fatal road problem with the front axle. I brought it to another Volvo place who told m the front axle on my V70. A few months later, there was a near fatal road problem with the front axle. I brought it to another Volvo place who told me that the axle had been improperly replaced. Volvo itself ended up paying for the repair. I was so upset that I did not ever want to deal with Prestige again.I was glad the car was not destroyed and, of course, glad my son was not hurt. Is this the kind of place where you want to bring your car? I would give it less than zero stars but I do not think this system allows for that. More
PJ was very friendly and professional. He made buying our car a pleasant experience. I would go back to him again and recommend him to my friends as well. car a pleasant experience. I would go back to him again and recommend him to my friends as well. More
The employees at Prestige Volvo are as professional, knowledgeable and courteous as it gets. In this day and age, this is a rarity. The prices are competitive as well. Overall, it is a very pleasant exp knowledgeable and courteous as it gets. In this day and age, this is a rarity. The prices are competitive as well. Overall, it is a very pleasant experience. The sales experience was excellent, and when I wanted to return for maintenance, I learned that Prestige picks up your car in Manhattan and bring it to the dealership for maintenance and bring it back the next day. Another reason why I give them such a high rating. More
Patricia is an absolute pleasure to deal with and is a tremendous asset to Prestige. Although my issue was not resolved during this particular visit, Patricia, Bill and Andy worked seamlessly together to tremendous asset to Prestige. Although my issue was not resolved during this particular visit, Patricia, Bill and Andy worked seamlessly together to ensure that the problem was reassessed and corrected after my follow-up visit in mid February. Thanks again for a great all around experience--I know that my car is in extremely capable hands and Prestige. Thanks again to the entire team for resolving our issue and providing truly excellent service!! Regards, Chris Turner More
The sales professional and the General Sales Manager were both extremely knowledgable, friendly, and helpful in getting me into the car I liked at the price range I needed to be at. At no point did I feel l both extremely knowledgable, friendly, and helpful in getting me into the car I liked at the price range I needed to be at. At no point did I feel like I was actually being "sold" a car, rather I felt like I was being helped choose the right one. More