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Prestige Volvo

East Hanover, NJ

4.9
2,838 Reviews

285 State Route 10

East Hanover, NJ

07936

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Showing 2,838 reviews

April 11, 2013

As always, all good.Quick, easy, congenial, thorough. As always, all good.Quick, easy, congenial, thorough. Always respond to my concerns and find things that need attention before they become issues. T More

by Bdembo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Knott
May 22, 2013 -

Prestige Volvo responded

Your positive and gracious review is greatly appreciated. It brings me great pleasure to know that our Service Department continues to satisfy your needs in the most convenient and efficient way possible. Thank you so much for your loyalty! Brisi Sono Client Care Representative

April 08, 2013

Purchasing a new vehicle can be a very stressful time, especially when dealing with sales representatives who are trying to meet their “Quota”. This was definitely not the case when my wife and I walked i More

by aschy4265
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Masone, Deborah Amster
Apr 10, 2013 -

Prestige Volvo responded

Thank you so much for your kind review and future recommendation, Mr. & Mrs. Aschenbach! It pleases me to know that Deborah and Pat took such great care of you during your time with us. We really try our best to give our customers as much time and information as they need, and I am glad that was conveyed so easily to you both. Happy driving, and welcome to the Prestige Volvo Family! Brisi Sono Customer Care Representative

April 07, 2013

The service manager, Jay is outstanding. He went above and beyond to help me with my Volvo ( which I purchased from them 4 years ago) tire problems. He saved me a ton of money by being creative and effic More

by Lilysno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Rosen
Apr 10, 2013 -

Prestige Volvo responded

Thank you so much for your positive review! Jay always does what is best for the customer. I am so glad that he and the entire Service Department staff continue to satisfy your needs and more. Thank you once again for your kind words and your continued loyalty as well! Brisi Sono Customer Care Representative

April 02, 2013

Prestige did a nice job working with my wife and I. The general manager and Tina were curteous and friendly. They did not apply pressure and were open to many suggestions. They gave us a very competitive More

by MUnger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Bilokin
Apr 10, 2013 -

Prestige Volvo responded

It pleases me to know that you had a very comfortable, pressure-free, and smooth experience with Matthew and Tina. Thank you so much for your positive review! Please do not hesitate to contact our award-winning Service Department for maintenance of your new vehicle. Happy driving, and welcome to the Prestige Volvo Family! Brisi Sono Customer Care Representative

March 31, 2013

After researching several dealerships, and based on the number of excellent reviews -- my husband and I decided to visit Prestige Volvo. When we arrived, we were warmly greeted by Deborah Amster-Smith. S More

by annmcooper_05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Haiken, Pat Masone, Deborah Amster
Apr 10, 2013 -

Prestige Volvo responded

Thank you very kindly for this detailed, and well thought-out review! I am so glad to know that our reputation precedes us and that Matthew, Deborah, and Pat were their usual outstanding selves. Here at Prestige, we definitely make it a point to cover all our bases and provide the most competitive deals, while also putting our customers' satisfaction at the top of our priorities. Thank you once again for your kind words and warm recommendation. Enjoy your beautiful new S60, and make sure to visit our award-winning Service Department to keep your vehicle in tip-top shape! We are so ecstatic to have you join our family! Brisi Sono Customer Care Representative

March 29, 2013

Among other expensive repairs, Prestige Volvo replaced the front axle on my V70. A few months later, there was a near fatal road problem with the front axle. I brought it to another Volvo place who told m More

by therapy6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
March 21, 2013

PJ was very friendly and professional. He made buying our car a pleasant experience. I would go back to him again and recommend him to my friends as well. More

by Puhyeeching
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Lee
Mar 30, 2013 -

Prestige Volvo responded

Thank you so much for your positive review and for spreading the word in the future as well! I am so glad that PJ met all of your needs in his usual courteous and pleasant manner. Please visit our award-winning Service Department to make sure your vehicle stays in mint condition. Happy driving, and welcome to the Prestige Volvo family! Brisi Sono Customer Care Representative

March 18, 2013

The employees at Prestige Volvo are as professional, knowledgeable and courteous as it gets. In this day and age, this is a rarity. The prices are competitive as well. Overall, it is a very pleasant exp More

by JFT_NY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Mastroianni
Mar 30, 2013 -

Prestige Volvo responded

Thank you so much for your kind words. We always go the extra mile for our customers here at Prestige because customer satisfaction is incredibly important to us. Thank you so much for your business! Brisi Sono Customer Care Representative

March 11, 2013

Patricia is an absolute pleasure to deal with and is a tremendous asset to Prestige. Although my issue was not resolved during this particular visit, Patricia, Bill and Andy worked seamlessly together to More

by chuckt75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Sommerville
March 06, 2013

The sales professional and the General Sales Manager were both extremely knowledgable, friendly, and helpful in getting me into the car I liked at the price range I needed to be at. At no point did I feel l More

by arasba79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Curto
Mar 08, 2013 -

Prestige Volvo responded

It brings me great pleasure that you did not feel the pressure of the traditional car salesman's tactics. At Prestige Volvo, we really try our best to be as personable and transparent with our customers as possible. We really feel it essential that our customers be at ease and comfortable during their time with us. I am so glad that you perceived it this way as well! Please do not hesitate to contact us with any future questions or concerns. Happy driving, and welcome to the Prestige Volvo family! Brisi Sono Customer Care Representative

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