Prestige Volvo
East Hanover, NJ
Filter Reviews by Keyword
By Type
Showing 2,838 reviews
P.J has been extremely accommodative, friendly and easy to work with. He made sure we can ask any question and provided all the answers with a smile. It was a very comfortable experience performed profes to work with. He made sure we can ask any question and provided all the answers with a smile. It was a very comfortable experience performed professionally and we felt at ease. More
Matt, After you and Deborah delivered my C70, I began Matt, After you and Deborah delivered my C70, I began to think about the first car that I purchased. That was a Chevrolet Cavalier in 1987 when I Matt, After you and Deborah delivered my C70, I began to think about the first car that I purchased. That was a Chevrolet Cavalier in 1987 when I was 26. I purchased that car as it fit the insurance profile that would allow me to have, relatively speaking, affordable insurance coverage while existing as a single male under the age of 30 living in Brooklyn New York. Man, have times and experiences changed. Since that first car, including the C70 there has been a total of 12 new cars that I have been involved with over the last 26 years. Which of course makes for a good average of a new car almost every 2 years. With each shopping trip, I have noticed the inevitable written testimonial as to the expertise and care of the dealership that I was visiting. I have to tell you that I always looked at these with a large amount of skepticism. After all, the average persons experience buying a car is so bothersome, how could anyone be so moved as to write such a letter. Now I fully understand. A year ago, when I started this process, there was no doubt that I wanted this car. What I could not have imagined was what a great experience lay in store for me when ultimately I was able to close this deal. That Saturday in March 2012, when you had the paperwork out and the pen in my hand, and I ultimately had to pass the deal by, you were understanding and never once tried to pressure me into the purchase. As you recently told me, you knew that I would be back and you gave me all the latitude I needed to make the decision on my terms, and in fact getting the terms that I wanted that best suited me. Your showroom is welcoming, your support staff has been nothing but great and we haven’t even begun to discuss Deborah and Pat. Pat, was great. He had everything that I needed ready when I picked up the car. He made the purchase of the car, straight forward and had me taken care of quickly without any issues at all. He obviously understands even to a car buying veteran how difficult a process this can be, after all we are not talking about a can of peas. He made sure that I was comfortable with each decision, explained all of the paperwork and making sure that my final package included all the information that I need. Deborah, what a great test drive that we had. When you consider, how concerned you all were, considering that my Mom had just passed away less than 24 hours earlier, she made that afternoon a pleasure for me. She was lighthearted and gave me a chance to think about the fun side of life, in the middle of all the chaos that I was facing. Then on top of that, she was able to answer almost every question I had about the car, then demonstrating one of the best traits a salesperson can have. When she didn’t know the answer to a question, she told me to wait a moment while she looked it up. She didn’t try and come up with an answer, she took the time and made the effort to get me the right information. Outstanding! I guess the real star of the show, is the car itself. The C70 is an amazing machine. I am still learning my way around it and each day feel more attuned to its nuances. It is without doubt the single best car that I have ever purchased. I am so looking forward to years of enjoyment. Of the cars that I have purchased, this is my fourth convertible. Each time, I have gotten the next one, I have wondered if this is the last convertible that I will buy, if it is, then I have truly saved the best for last. When anyone mentions a Volvo to me, you and your dealership will always be my first response. Bob Robert H. Dower Controller First Brokers Securtiies LLC Harboside Financial Center Plaza 5, Suite 1500 Jersey City, New Jersey 07311-4011 (212) 513-4443 More
Great service and excellent product! I was extremely impressed! Tina is going places!!! I love the Volvo S60. I actually am already thinking that I will stick with this dealer for all future cars. impressed! Tina is going places!!! I love the Volvo S60. I actually am already thinking that I will stick with this dealer for all future cars. More
From the moment I walked into the building I was greated by a friendly, curteous and professional attitude from Deborah A Smith and the other individuals associated with the sales department. I was treated by a friendly, curteous and professional attitude from Deborah A Smith and the other individuals associated with the sales department. I was treated with dignity and respect and felt a genuine sincere desire from the Prestige Volvo sales team to make my experience there enjoyable. I was given a fantastic deal on a XC 60 T6 AWD and for the first time ever in 25 years don't feel as though I just finished swimming naked across the Ganges river. Pat Masone was also very helpful in the end off the deal with the financing. In other words, I feel really good about the whole experience. Great SUV at an awesome price. I highly recommend this dealership and Deborah A Smith as my sales consultant. More
It was a pleasure working with Tina Bilokin. She was very responsive from the first point of contact to the last as we left the dealership in my new XC60. We travelled a long way to get to this dealers very responsive from the first point of contact to the last as we left the dealership in my new XC60. We travelled a long way to get to this dealership and it was worth the trip.. Tina was very professional and patient as the deal was being processed. She kept smiling the entire time and made me feel at ease. She deserves a raise! More
Chris and Tina were a pleasure to deal with. They made the whole buying process very fast and simple. I would definitely recomend Prestige Volvo the whole buying process very fast and simple. I would definitely recomend Prestige Volvo More
This is our 5th Volvo. My wife, as do I, simply love the Volvo automobile. We have been dealing with Prestige Volvo, East Hanover, NJ since our first Volvo in 2000. Everyone is always friendly and profess Volvo automobile. We have been dealing with Prestige Volvo, East Hanover, NJ since our first Volvo in 2000. Everyone is always friendly and professional, making you feel comfortable. When it come to service, they are not demanding, only recommending in optional service items. The service team is outstanding, just to mention Bill Dempsey and Patricia Sommerville, who we've dealt with the longest. Bob Knott is proving himself to be a great addition to their team. Christian Parada originally contacted me about a week ago to get our interest in getting out of our current lease, due to expire in Dec 2013, a bit early and find us a deal we were happy with. Christian then asked PJ Lee to research our current lease to see what he can do. PJ called me the other day, professionally, asking a few questions as to what we were looking for and went into action. He called me on Friday, gave me a few lease term options and left it in my lap, not pressuring me as to when I was going to come in or trying to get me to commit. We met with PJ yesterday, Saturday, he showed us a few vehicles and we decided. We re-confirmed the lease options he originally presented to me and we left in our new XC60 comfortable that we were treated fairly, professionally and respectfully. PJ was a pleasure to deal with, very knowledgeable and straight forward. He not only talked business, but personally about his nephews, who he adore's, and interests. There was no reason for haggling, going back and forth. Thanks for such a pleasurable experience, my wife loves her new XC60 !!!! Anthony Mutz More
The people were so helpful, especially Deborah. It was a great first experience to buy a car personally. I felt so comforting and welcome in this dealership. If you are especially a women, I would go to Pre great first experience to buy a car personally. I felt so comforting and welcome in this dealership. If you are especially a women, I would go to Prestige Volve. They were the best car dealership I have been to yet. More
Prestige Volvo was great- Joel, Pat & Debra were all very responsible and very knowledgable. They weren't pushy at all and they were all very informative. We also liked that we didn't have to go back very responsible and very knowledgable. They weren't pushy at all and they were all very informative. We also liked that we didn't have to go back and forth on the price- I was given a great price right away. The car itself is great- it drives so nice and smooth and I am really happy with both the purchase and the service. More
Tina and Chris were very helpful and professional. I would recommend this dealer to everyone. This was the easiest car buying experience I ever had. Thanks everyone at Prestige Volvo! would recommend this dealer to everyone. This was the easiest car buying experience I ever had. Thanks everyone at Prestige Volvo! More