Prestige Volvo
East Hanover, NJ
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I first met with Deborah Amster-Smith on a Thursday afternoon. I purchased my vehicle by midday Friday and drove it off the lot that evening. The speed with which the entire transaction took place is afternoon. I purchased my vehicle by midday Friday and drove it off the lot that evening. The speed with which the entire transaction took place is a reflection of Deborah's professionalism, knowledge and demeanor. She was helpful from her initial description of the vehicle and it's features through the clarity of our price negotiation. Her excitement and thorough overview upon delivery enhanced my purchase experience. More
I had just left Open Road Mazda of Morristown where i had the worst car experience ever. I arrived at Prestige Volvo and the experience couldn't have been more different. PJ Lee was friendly, energetic, the worst car experience ever. I arrived at Prestige Volvo and the experience couldn't have been more different. PJ Lee was friendly, energetic, and instantly made my wife, my 3 year old and i feel comfortable. After test driving the S60 we went inside and talked pricing. It was clear and easy to understand. They were able to meet our price range and the whole exchange couldn't have been more pleasant. We went for a small lunch and the financing was all done when we returned. Pat then had us sign some papers and he was also a joy to just talk to and work with. It was by far the easiest car buying experience in my life. More
Tina Bilokin, the internet sales representative I worked with was knowledgeable and courteous throughout the purchase process. I live 4 hours away from the dealership and needed to have all questions answer with was knowledgeable and courteous throughout the purchase process. I live 4 hours away from the dealership and needed to have all questions answered via phone, email and video presentation. Tina was very accommodating and patient with any questions I had. She connected me with appropriate department managers to discuss finance or other matters in a very timely manner. After the sale, Tina has taken the initiative to contact me in general follow up as well as in completing the vehicle registration process. More
Wonderful experience purchasing the car. Rich was very patient and accommodating and answered all questions and concerns. He made sure we were comfortable with all the new features. Picking up the new p patient and accommodating and answered all questions and concerns. He made sure we were comfortable with all the new features. Picking up the new plates was quick and efficient. More
Excellent service with very friendly and knowledgeable sales rep PJ. He did a great job in describing the features for the car we were interested in and we didn't feel like we were talking to a car sales sales rep PJ. He did a great job in describing the features for the car we were interested in and we didn't feel like we were talking to a car salesman. PJ is very personable, he makes the car buying experience fun. My wife and I knew exactly what we were looking for and only needed to get a feel for how the car drove and we told PJ that. So he focused the test drive on the things that were most important to us. I asked if there was a nearby Starbucks and we stopped by on our test drive, we forgot we were on a test drive with a car salesman. More
My wife and I drove in from Limerick, PA. We had no idea we were going to be traveling so close to New York (NYC is not one of our favorite cities and the sports teams - Giants, Yankees, Mets, etc., include we were going to be traveling so close to New York (NYC is not one of our favorite cities and the sports teams - Giants, Yankees, Mets, etc., included). However, when we finally arrived, PJ Lee made us feel really at ease and welcomed us to the dealership. PJ was very knowledgeable and answered all of our questions. My wife and I are BMW fans, but we have always respected the safety and reputation of Volvos. This car is for our 21 year old son. He can't wipe the smile off his face. He is so happy. My wife is also happy - it was hard to get her out of the Volvo. I had to remind her several times that the Volvo is for our son. Thanks again PJ! Next time you are in the Philly area, take in some great sports teams - Eagles, Flyers, Phillies and 76ers. Donald & Darla Moody More
PJ was incredibly knowledgeable, helpful and friendly and enthusiastic. He made everything very easy and was a pleasure to do business with! I would recommend anyone considering purchasing a Volvo to stop enthusiastic. He made everything very easy and was a pleasure to do business with! I would recommend anyone considering purchasing a Volvo to stop by Prestige and ask to meet PJ. More
I called Tina at Prestige Volvo after spending an hour at another dealer and not feeling like I was getting treated fairly. Prestige won my business with outstanding customer service. Very quick and respon another dealer and not feeling like I was getting treated fairly. Prestige won my business with outstanding customer service. Very quick and responsive and overall extremely pleasant experience. More
Working with PJ Lee was nothing you would expect from a car saleman. PJ was direct, friendly and most of all did not waste my time. Also when picking the car up it was ready, and he spent time reviewing car saleman. PJ was direct, friendly and most of all did not waste my time. Also when picking the car up it was ready, and he spent time reviewing all the settings and features in detail. PJ clearly understands the product and his customers. He was a pleasure to work with! More