Prestige Volvo
East Hanover, NJ
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My experience with this dealerships service department far exceeded my expectations. The staff was especially accommodating and tended to find exactly what was wrong with my S80.Jay in particular helped w far exceeded my expectations. The staff was especially accommodating and tended to find exactly what was wrong with my S80.Jay in particular helped with my situation in finding out was wrong in causing my check engine light to be on...He also reprogrammed my computer ,which I was told at the dealership I bought the vehicle at that it would cost me to fix. I have full confidence in Jay and his staff to service my S80 at all times. Because of Jay's customer service,I will be a returning customer here at Prestige and to the Volvo brand ! More
Leased my 3rd car from Prestige a 2014 Volvo XC 70. Quite simply the team gets it done every time with the most favorable pricing, the most professional process and the most courteous service. The fantastic simply the team gets it done every time with the most favorable pricing, the most professional process and the most courteous service. The fantastic vehicles aside this is a dealership that you want to have a long term relationship with. Thank you again Prestige! More
We recently purchased our 10th volvo, a new S60 from Prestige. Since we live on eastern long island the entire procedure was conducted via telephone, e-mail and fax. Matthew proved to be reliable, knowl Prestige. Since we live on eastern long island the entire procedure was conducted via telephone, e-mail and fax. Matthew proved to be reliable, knowledgeable and instantly responsive, especially after hours on line! The Prestige purchase price offered a considerable savings compared to other dealers. Pat Masone went out of his way to satisfy us and have the car delivered in perfect condition. The entire purchasing experience could not have been easier! More
Prestige Volvo is always an easy car buying/leasing experience with great customer service and fair pricing (4 cars so far). Matt, Tina and Pat were all pleasant to work with and very helpful. Also, th experience with great customer service and fair pricing (4 cars so far). Matt, Tina and Pat were all pleasant to work with and very helpful. Also, the service department is very responsive if an issue does arise. I highly recommend Prestige Volvo. More
After my 2001 S40 told me it was time to move on, I found myself at Prestige Volvo checking out the new XC60s. It was a natural option to go there since I serviced my S40 there all the time and I found out myself at Prestige Volvo checking out the new XC60s. It was a natural option to go there since I serviced my S40 there all the time and I found out that they participated in the Costco auto program. All of this led me to meeting with Tina Bilokin. She was a pleasure to deal with. Tina then introduced me to Rich Curto to assist with the car buying process. Rich was also a pleasure to work with. They were both patient with me as I thoroughly did my research and as I "toyed" with the idea of a Toyota Highlander vs. the Volvo XC60 vs. the BMW X3. I never felt any of the stereotypical negative feelings one may get when shopping for a new car while dealing with Tina, Rich or Prestige in general. Unfortunately for me, but fortunately for Prestige, they did not have the XC60 in their current inventory that met my needs. I say fortunately for them because that shows to me that they are good at selling their vehicles! Long story short, I did have to go to another Volvo dealer to get the XC60 that I wanted, but if they would have been able to get the one I wanted (2013 XC60 demo), I would have purchased it from them. I would highly recommend going to Prestige and working with Tina and/or Rich! I also plan to have Prestige do the maintenance on my new XC60 since I had to buy the car from a dealer 1.5 hours away from me. On a final note, the Volvo owner loyalty program is an awesome one and neither Toyota nor BMW would match it for my business. Go Volvo! More
Bob Knott is an exceptional customer facing resource that any dealership should try to replicate. He is trusting, matter of fact, down to earth and a caring person. He spends the time to educate and is dil any dealership should try to replicate. He is trusting, matter of fact, down to earth and a caring person. He spends the time to educate and is diligent with the details. He is a good person that we appreciate when we visit Volvo for service. Thanks for caring Bob and going the extra step, you're becoming an anomaly in the Car business any dealership would be lucky to have you. Also, Jay is in the same category, you guys care about your customers, that's what matters to most people. Thank you for that. This is one dealership and it may sound strange that likely helps drive sales. It's abnormal for most dealerships we have dealt with, not with Volvo Service, they're an exceptional team with the attitude of The customer comes 1st mentality that most businesses lost over the last decade or so. If I owned a dealership I would ask that entire service team to run the operation, they're that good!!! More
Don Chopoorian could not have been more helpful in helping us replace our ancient convertible. We were impressed with the availability of models, new and used and their excellent condition. We visited helping us replace our ancient convertible. We were impressed with the availability of models, new and used and their excellent condition. We visited a number of competitors, but nowhere did we find anyone to match Don's professionalism and personal interest in our quest. We would recommend him with reservation to anyone in the market for a car. More
I gave the survey all "great" reviews. The reason being, is that my husband and I had an easy and quick purchasing experience. The salesman worked with our needs financially and executed the d reason being, is that my husband and I had an easy and quick purchasing experience. The salesman worked with our needs financially and executed the deal very smoothly. We will continue to be repeat customers in the future. More
I highly recommend working with Deborah Amster-Smith; she is extremely knowledgeable, professional and caring and helped me to find the perfect vehicle for me. is extremely knowledgeable, professional and caring and helped me to find the perfect vehicle for me. More
We had contacted several volvo dealers in our area, and this is the best volvo dealer. We had done our research and Joel's quote was the best price and unlike some other quotes we received were marked up this is the best volvo dealer. We had done our research and Joel's quote was the best price and unlike some other quotes we received were marked up alot. Joel was very nice and responded to our emails fast. On the day of our pick up, Joel had his day off, my husband could not change his day off, Joel went out of his way to come to work that day to accommodate our schedule. They also have a great pick up service, we're picked up from the train station by their friendly staff Joe. We would definitely recommend Joel to anyone who wishes to purchase a volvo and will come back in the future for any volvo purchase! More