Prestige Volvo
East Hanover, NJ
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I contacted Prestige Volvo via email. I received an immediate reply from Tina Bilokin. We conducted all of our negotiations via email. She was incredibly responsive, i.e. she replied immediately to e immediate reply from Tina Bilokin. We conducted all of our negotiations via email. She was incredibly responsive, i.e. she replied immediately to every email. She was knowledgeable, charming, and a complete delight to work with. This excellent service continued through the time that the car was picked up. I cannot recommend a dealer and a salesperson any more enthusiastically than Tina at Prestige Volvo. More
I had a scheduled appointment for service on Saturday 2/22 at 8 am. I cannot express how impressed I was with Patricia Somerville the Assistant Service Manager. She knew her job and did it with a smile o 2/22 at 8 am. I cannot express how impressed I was with Patricia Somerville the Assistant Service Manager. She knew her job and did it with a smile on her face even at 8 am. She was extremely helpful in answering all my questions and handling my service. She appeared to really love her job and had a contagious positive attitude. In the end, I had a great customer service experience at Prestige and will recommend it to all. Thanks, Rich Aschenbach More
I had a great experience working with Tina. First of all she responded to my initial email in under 10 minutes which impressed me. She really helped me make a big decision to lease my 2014 S60. She was real she responded to my initial email in under 10 minutes which impressed me. She really helped me make a big decision to lease my 2014 S60. She was really accommodating with all of my requests, knowledgable about the car and super approachable and responsive to all of my emails/phone calls. This was an easy and positive experience and really thank Tina for all of her help. More
The customer service was outstanding, with a genuine interest in meeting the customer's needs. The staff answered all of my questions with professionalism and were enthusiastic when my daughter and I t interest in meeting the customer's needs. The staff answered all of my questions with professionalism and were enthusiastic when my daughter and I took delivery of the car. More
when i walked into Volvo on monday, it seemed as if everyone in the world was there. not sure exactly where to go. i looked for a smiling face, and i found it with Jenelle. told her i was there for se everyone in the world was there. not sure exactly where to go. i looked for a smiling face, and i found it with Jenelle. told her i was there for service and had an appointment. she took care of me knowing i had an appointment as a business person. and also took care of me as a friend. although there seemed to be some people not in a good mood. It was Jenelle who made my experience at Volvo a really outstanding visit. GREAT JOB Jenelle. More
My Review: Chris was very helpful in choosing a car and My Review: Chris was very helpful in choosing a car and negotiating a price as I have come to expect at Prestige Volvo. I would not go anywhere else My Review: Chris was very helpful in choosing a car and negotiating a price as I have come to expect at Prestige Volvo. I would not go anywhere else to purchase or lease a new Volvo. The customer service and maintenance is unmatched by any dealer in New Jersey. More
My experience with Debra Smith was so much more than I can put to words. Debra is kind, informative, understanding, honest, and incredibly genuine. The cliche, "She had me at hello" fits my experience m can put to words. Debra is kind, informative, understanding, honest, and incredibly genuine. The cliche, "She had me at hello" fits my experience more than any review I can give her. After our first test drive I knew that I would not only go to no other dealership, but I would never, and will never go to any other sales person. I am now driving my brand new XC90 and I have never been so excited to drive! I am incredibly grateful for her involvement in this purchase. She knows the brand of cars that she is selling, and she understands the individual needs of the people she is working to inform. She even made it a surprise. From the bottom of my heart, I am so thankful for her efforts. We were so impressed with her that my husband acquired a new car the very next day! Thank you, Debra and all of the staff who helped make my surprise possible. I will never forget my "Red Bow" experience. **Leigh & Jake Gillespie More
Chris was extremely helpful in choosing a car and negotiating a price as I have come to expect at Prestige Volvo. I would not go anywhere else to purchase or lease a new Volvo. The customer service a negotiating a price as I have come to expect at Prestige Volvo. I would not go anywhere else to purchase or lease a new Volvo. The customer service and maintenance is unmatched by any dealer in New Jersey. Volvo puts out an exceptional car that is unmatched by any other brand currently on the market. Prestige Volvo only furthers the Volvo brand with their service, quality, and management. More
Very sincere upfront people. Lindsey Mastroianni was incredible. Professional and sincere but just plain down to earth. The process was so smooth and customer service was Excellent. No badgering. They incredible. Professional and sincere but just plain down to earth. The process was so smooth and customer service was Excellent. No badgering. They will work with you and for you. They don't just sell you a car, they sell their commitment to you as a valued customer. More
I had been looking for a used SUV and came across an ad for one at Prestige Volvo. Knowing they they had been in business for years, I went to look and take a test drive. They were quite honest and exerted for one at Prestige Volvo. Knowing they they had been in business for years, I went to look and take a test drive. They were quite honest and exerted no sales pressure at all. They followed up with an email a few days later asking for my thoughts, and as it turned out, I had decided to purchase the vehicle. Tina and Pat made it very easy, and I will gladly recommend doing business with them to anyone I know interested in one of their vehicles. More