Prestige Volvo

Bing, Bang, Boom, Done. After a year of looking online and in person, what appeared, just maybe, to be "The One" popped up at Prestige Volvo in East Hanover. Disappointments After a year of looking online and in person, what appeared, just maybe, to be "The One" popped up at Prestige Volvo in East Hanover. Disappointments had been many and hopes were fair, at best. A trip into NJ one evening and bing, bang, boom - done. The used vehicles on the lot gave me a sense of ease about the quality of the inventory and Deb Amster was perfect. Not only was she courteous and friendly, but knowledgeable about the product and up front about the negotiability of the price. The CPO warranty didn't hurt either. Buy your car from Deb. You won't regret it. More

Great car buying experience I just purchased a new Volvo S60 from Prestige Volvo. My main contact throughout the process was Tina Bilokin. From the initial email I received fro I just purchased a new Volvo S60 from Prestige Volvo. My main contact throughout the process was Tina Bilokin. From the initial email I received from Tina and during my test drives and negotiation period she made me feel comfortable and valued as a potential customer. I never felt pressured or like she was over selling the car. I appreciated her enthusiasm and her honesty throughout the testing and buying process. I would definitely recommend her to friends and colleagues who are in the market for a new car. The paperwork I filled out with Chris Frangipane was simple and straightforward. He never tried to sell me anything extra which I appreciated. He was very pleasant and seemed like someone I could trust. Overall it was the most positive car buying experience I have had. More

Great Customer Service Tina was very responsive & patient during the buying process. She answered all of my questions & spent a lot of time making sure I had the information Tina was very responsive & patient during the buying process. She answered all of my questions & spent a lot of time making sure I had the information I needed. I felt very comfortable working with her & never felt pressured. She is easy to work with & is extremely friendly & knowledgable. There are a couple of small items on the car that need to be "tweaked" & Tina has been so great about making sure I'm happy. More

Wow, why did I drive an Audi in the past? I had talked to Patricia regarding an issue I was having with the car. She felt that it would be covered by a Volvo extended warranty on the part. I I had talked to Patricia regarding an issue I was having with the car. She felt that it would be covered by a Volvo extended warranty on the part. I got an appointment for the following day. On such short notice, they did not have an available loaner, however that is to be expected. One was offered for later in the week if I wanted to come in at that time. The car was completed at the agreed upon time, vacuumed and washed. The part and labor were covered at no charge. Patricia was extremely polite and helpful. It was a great experience. Kudos to Volvo and to Prestige Motors Now a dig at Audi of America. I have been an owner of multiple Audis over the years. The experience I have had with Audi has been that they and the service advisers at the dealerships will do anything to avoid fixing problems. The Audi dealership will either find nothing wrong for the primary complaint, but their service adviser will find multiple other "non problems" that they would like to perform (for example-- telling me I need new front brakes less than a week after I had my brakes changed by my trusted mechanic). Hmmm. More

I thought that Don Copoorian was fantastic! My experience with Don was fantastic. He came into work with me on his day off. He gave the impression that there was no place else he wanted to be, t My experience with Don was fantastic. He came into work with me on his day off. He gave the impression that there was no place else he wanted to be, than talking to me and my mother. I had seen an S 40, 2010 on the internet and that was the car he sold me, for a reasonable price. I feel like I got real value from my purchase and dealing with Prestige. Don did not pressure me and was great to deal with in every way. I would highly recommend him to anyone who I run across that is looking for a car. Thanks for the great experience Don. More

good place all errors were corrected and i appreciate the owners willingness to call and fix a problem. it makes sense to go to the dealer and trust them. all errors were corrected and i appreciate the owners willingness to call and fix a problem. it makes sense to go to the dealer and trust them. More

I was Treated Like Family This was the best car buying experience I have ever had. From the first email response from Tina to driving my new S60 home I was treated like family This was the best car buying experience I have ever had. From the first email response from Tina to driving my new S60 home I was treated like family. I now understand why their reviews are so positive. I worked with Tina and Joel. Both were professional, highly knowledgeable, and efficient. There were no frustrating negotiations and we agreed on a price quickly. This is my first Volvo, and I love the car. Thanks Tina. More